Casa Caribe Hotel

Hotels
8.7 (92 reviews)
Puente Rio Dulce , Rio Dulce , gt

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great service
Cons:
Food variety
Cleanliness of amenities

Categories

Cleanliness
7.84
There were mentions of the pool and jacuzzi not being very clean.
Service
9.31
Staff were described as friendly and attentive, providing excellent service.
Location
9.35
The hotel is well-located, with a beautiful view and proximity to attractions.
Room Quality
8.8
Rooms were generally clean and comfortable.
Amenities
8.83
Amenities were enjoyed, but some service was mentioned as slow.
Value for Money
8.29
Some reviews noted that food prices were high for the variety offered.
Food and Beverage
7.84
Food received mixed reviews regarding quality and variety.
Overall Experience
9.31
Overall, guests felt their experience exceeded expectations despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Casa Caribe Hotel offers a serene getaway in Rio Dulce with a private beach area, outdoor pool, and stunning garden views. Enjoy the Outdoors by exploring hiking trails or fishing on the lake, then relax in the hot tub. Rooms with Lake Views provide a picturesque backdrop for your stay, complete with modern amenities and cozy bedding. Immerse yourself in the beauty of Rio Dulce at Casa Caribe Hotel. Book now to experience a tropical paradise at your doorstep.

Important information:

The property is only reachable via a boat.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 92 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.31
A
Aurelie • family_with_children • gt
8
Muy lindo Hotel
Pros:

La ubicación es excepcional,
El hotel es muy bonito, todo de madera le da ambiente muy acogedor y estilo muy tropical !!!!hay una piscina, un temaskal !!! Te puedes bañar en el río frente al hotel con vista al castillo San Felipe.
El hotel te viene a buscar en lancha en frente del restaurante el viajero, donde puedes estacionar tu carro .

Cons:

Desafortunadamente el hotel por ser totalmente de madera, pierde su encanto cuando a la 5am tienes los huéspedes del cuarto de encima del tuyo que se despiertan y solo el hecho de caminar se te tiembla toda la madera de tu cuarto… No hemos tenido suerte, la persona arriba, no paraba de caminar en el cuarto hasta las 7am hora a la cual salimos de la cama con mal humor ….hasta la TV del vecino se escuchaba…
Y el servicio del restaurante y la comida… Tal ves no hemos tenido suerte este día, pero estuvo un poco catastrófico…
De todo modo, recomendamos el hotel, pero por favor, si leen el mensaje, avisar a sus huéspedes que el suelo es de madera y que se debe caminar con precaución para no molestar a los demás huéspedes. Y para el servicio, sería bueno formar su equipo en la base de un servicio.
Y último, avisar a sus clientes que la lancha que les viene a recoger no tiene el nombre del hotel sino que se llama “Pirata” !!!!

2026-07-02 • via Nuitee
E
Escobar • solo_traveller • gt
10
2026-07-01 • via Nuitee
L
Luis • solo_traveller • gt
10
2026-07-01 • via Nuitee
I
Ivonne • family_with_children • gt
4
Insatisfecha
Pros:

Privacidad de las habitaciones

Cons:

Limpieza del baño deficiente, atención de recepción no fue lo esperado. Nunca nos colaboraron con el aire acondicionado a pesar de pedir ayuda dos veces. La única noche que pedimos en el restaurante del hotel la comida se tardó 1.45 hrs n servirse. Olor un poco desagradable en toda la habitación además de que la alfombra estaba mojada. Amenidades de baja calidad en el baño (jabón, shampoo). No nos comentaron de los servicios de recreación que tenía el hotel. En los 3 días la piscina nunca se le dio mantenimiento además de estar sucia cuando llegamos. Fue totalmente insatisfactorio.

2026-07-01 • via Nuitee
D
Dunbar • family_with_children • us
4
Nice place, but everything will be more difficult than if should be.
Pros:

The location is great and the views of Castillo de San Felipe are amazing.

Cons:

Roof leaks when it rains right into the bathroom. Nothing is done unless explicitly asked for (ie: cleaning the rooms). The staff is friendly but not really able to resolve any questions you might have, for example: where would be a good place to go in Livingston or when the safe in the room was already locked they had no idea how to fix it so they just pretended I didn't ask the question.

2026-07-01 • via Nuitee
Y
Yira • solo_traveller • pa
8
Pros:

El jaccuzi, la vista, la comida y la atención de todo el personal..Son muy coordiales!!

Cons:

El precio no compensa las instalaciones de la habitación.

2026-06-29 • via Nuitee
A
Amadeo • solo_traveller • co
10
Pros:

El lugar, la tranquilidad, la comida y la amabilidad en la atención

Cons:

No tengo ninguna objeción. Todo perfecto

2026-06-29 • via Nuitee
E
Esquivel • solo_traveller • gt
1
2026-06-27 • via Nuitee
H
Hans W. • solo_traveller • gt
7
Pros:

La localizacion

2026-06-25 • via Nuitee
A
Anne • couple • nl
9
2026-05-18 • via Nuitee
J
Jaime • solo_traveller • gt
9
Pros:

La amabilida, atencion para el servicio

Cons:

Todo bien

2026-05-11 • via Nuitee
K
Koen • couple • be
8
Great location, but you may be trapped a bit if you like to stroll around
Pros:

The location is great, the staff is great (most of them), the facilities were superb. Pool, Yacuzi, Kayaks, nature around. Pickup and drop off were OK. They carried the luggage for us.

Cons:

One has to know very well that in this hotel, you will always need a boat (lancha) to visit something, to eat out, to go for a drink elsewhere... A lancha will cost 100 GTQ (except when you arrive and leave) We were the only ones in the hotel, which made it a bit awkward ... we had everything for ourselves, but we also were on ourselves all the time.
The breakfast was not included and it wasn't very great ... the toast wasn't a toast but a rusk. Also the restaurant food isn't superb and if you're around a couple of days, it becomes a bit boring.A lancha to the town will cost you 15 minutes each way and some waiting time before they arrive at the town.

2026-05-04 • via Nuitee
V
Villavicencio • couple • gb
8
2026-04-20 • via Nuitee
A
Alejandro • extended_group • gt
9
Pros:

Bonito paisaje

Cons:

No tener acceso al vehículo a cualquier hora

2026-04-08 • via Nuitee
D
Denis • couple • gt
9
2026-04-08 • via Nuitee
S
Sandoval • extended_group • gt
10
Excepcional
Pros:

Ubicación, el personal, la estancia

Cons:

Falta de utensilios en la cocina para poder comer y cocinar

2026-04-03 • via Nuitee
R
Ricardo • family_with_children • gt
10
Estancia agradable
Pros:

Las instalaciones y las amenidades

Cons:

Falta tener mejor control de los alimentos, nos cargaron comida que no correspondía a nuestro consumo

2026-04-02 • via Nuitee
E
Eddy • couple • gt
10
Hotel maravilloso
Pros:

Todo perfecto atención comida instalaciones todo al 100

Cons:

Me gustó todo

2026-03-30 • via Nuitee
J
Juan Rene • extended_group • gt
10
Pros:

Es diferente tiene un bosque para caminar jacuzzi y piscina con vista al lago vista al castillo 🏰 un pase por lancha para llegar muy buena comida felicito al chef, habitación comoda

2026-03-30 • via Nuitee
N
Norma • couple • bz
10
2026-03-30 • via Nuitee