Hotel Balik Pulau

Hotels
7.6 (179 reviews)
G18, Jalan PM14, Plaza Mahkota , Melaka , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Quiet atmosphere
Cons:
Room not clean
Small room
Leaking floor
Overpriced

Categories

Cleanliness
6.06
The hotel room was not clean and looked rundown, issues with dampness.
Service
8.03
Standard quality for this hotel tier.
Location
9.07
It's a good location, and nearby to various eateries and a large mall.
Room Quality
6.52
The rooms are small and not well lit.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
7.01
The property is perceived as overpriced for the amenities and room quality offered.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
7.53
Overall experience is good but affected by room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:41

Property Description

Balik Pulau Hotel Melaka offers modern accommodation with a rooftop garden, situated near Mahkota Parade. Convenient Amenities: Free Wi-Fi, air-conditioned rooms with flat-screen TVs. Friendly Service: 24-hour front desk, luggage storage, meeting room assistance. Ideal Location: Close to Jonker Street, Porta de Santiago, and A'Famosa. Book your stay now for a memorable experience at Balik Pulau Hotel Melaka.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subject to a MYR 2 Heritage Charge per room per night. This is to be paid directly to the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 5 per day.

Location

Guest Reviews

7.6
Based on 179 reviews
Cleanliness: 6.06
Service: 8.03
Location: 9.07
Room Quality: 6.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 7.53
H
Humaidah • couple • sg
8
Pros:

The location are good
Fot seight seeing ,shopping and food

Cons:

No comment

2026-02-08 • via Nuitee
S
Suffian • family_with_children • my
7
2026-01-19 • via Nuitee
L
Lidia • family_with_children • my
8
Pros:

Staff

Cons:

Nothing

2026-01-10 • via Nuitee
T
Thilagan • solo_traveller • my
2
Pros:

It's a good location

Cons:

The hotel room was not clean and uncomfortable. It looks rundown. The floor was damper and looked like it was leaking from somewhere.

2025-12-27 • via Nuitee
M
Mohd • extended_group • my
9
2025-12-21 • via Nuitee
S
Siti • family_with_children • my
6
Pros:

Good location..

Cons:

Nothing

2025-11-30 • via Nuitee
A
Andreea • family_with_children • ro
10
2025-11-11 • via Nuitee
S
Siti • couple • my
10
2025-10-22 • via Nuitee
A
Abdullah • family_with_children • my
7
Pros:

Acik cleaner tu baik

2025-09-17 • via Nuitee
N
Nur Haikal • couple • my
7
Pros:

Jauh dari bising kereta

Cons:

Bilik agak kecik

2025-09-16 • via Nuitee
N
Norazlin binti kamarudin • couple • my
10
2025-09-14 • via Nuitee
R
Radin • extended_group • my
8
Cons:

Air paip kecik
Pintu tandas rosak tidak boleh ditutup

2025-09-14 • via Nuitee
W
Wongseong • family_with_children • my
2
2025-09-01 • via Nuitee
R
roziana • family_with_children • my
8
2025-09-01 • via Nuitee
N
Nurul • couple • my
9
2025-08-31 • via Nuitee
L
Leonardo • couple • es
10
2025-08-27 • via Nuitee
M
Michael • solo_traveller • au
7
Comfortable bed ,quiet ,clean overpriced.
Pros:

Property overpriced and a little way to the main sights but close to plenty of eats and large mall.comfortable bed very quiet and clean

Cons:

The room for the price was small not well lit , really 2 star .i think they spent too much money on the overspacious reception.

2025-08-20 • via Nuitee
H
huma • family_with_children • fr
5
Propreté à améliorer
Pros:

Emplacement proche du centre-ville.

Cons:

Pourrait s’améliorer en faisant un effort sur le nettoyage des chambres (sous le lit, par exemple)

2025-08-18 • via Nuitee
A
Adawiyah • family with young children • my
9
Superb
2025-06-09 • via Nuitee
W
Wan • family with young children • my
7
Good
2025-06-07 • via Nuitee