INAP Melaka - Suites & Living

Hotels
7.6 (240 reviews)
G18, Jalan PM14, Plaza Mahkota , Melaka , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Quiet atmosphere
Cons:
Room not clean
Small room
Leaking floor
Overpriced

Categories

Cleanliness
6.06
The hotel room was not clean and looked rundown, issues with dampness.
Service
8.03
Standard quality for this hotel tier.
Location
9.07
It's a good location, and nearby to various eateries and a large mall.
Room Quality
6.52
The rooms are small and not well lit.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
7.01
The property is perceived as overpriced for the amenities and room quality offered.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
7.53
Overall experience is good but affected by room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:41

Property Description

Balik Pulau Hotel Melaka offers modern accommodation with a rooftop garden, situated near Mahkota Parade. Convenient Amenities: Free Wi-Fi, air-conditioned rooms with flat-screen TVs. Friendly Service: 24-hour front desk, luggage storage, meeting room assistance. Ideal Location: Close to Jonker Street, Porta de Santiago, and A'Famosa. Book your stay now for a memorable experience at Balik Pulau Hotel Melaka.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subject to a MYR 2 Heritage Charge per room per night. This is to be paid directly to the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 240 reviews
Cleanliness: 6.06
Service: 8.03
Location: 9.07
Room Quality: 6.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 7.53
M
Ms • extended_group • my
6
Cons:

Water heater not function.

2026-09-19 • via Nuitee
A
Akma Alias • solo_traveller • my
7
Pros:

Bilik luar sesuai untuk family

2026-09-19 • via Nuitee
A
Adam • extended_group • my
8
2026-09-15 • via Nuitee
M
María Del Carmen • extended_group • es
3
Pros:

La verdad es que nada

Cons:

Para empezar las fotos que tienen en el anuncio son IA. No tienen nada que ver con la realidad de la habitación, baños ni zonas de estar.
Está muy dejado, antiguo y bastante sucio.
Las camas muy incómodas, las paredes se levantan de la humedad. El olor a humedad era bastante intenso.
Por el precio para escapar si estás de paso estilo mochilero, escapas.
Lo que me parece mal, es que haya que usar IA y mentir a los clientes que buscan alojarse en un lugar decente .

2026-09-14 • via Nuitee
R
RAIHANA • family_with_children • my
5
Pros:

Nothing

Cons:

Tak sama dengan dalam gambar

2026-09-13 • via Nuitee
R
ROHAYAH • solo_traveller • my
10
Pros:

Everything is good n very clean... Best

Cons:

All the best

2026-09-12 • via Nuitee
M
Mesa Laoli • solo_traveller • id
8
2026-09-12 • via Nuitee
J
Jason • solo_traveller • my
8
2026-09-12 • via Nuitee
H
Haikal • solo_traveller • my
8
2026-09-12 • via Nuitee
S
SITI NORFATIMAH • solo_traveller • my
10
2026-09-11 • via Nuitee
M
Merrah • solo_traveller • my
7
2026-09-10 • via Nuitee
K
khadijah • solo_traveller • my
5
2026-09-08 • via Nuitee
H
Hassan • solo_traveller • my
9
2026-09-07 • via Nuitee
K
KASHIFAH • extended_group • my
8
2026-09-05 • via Nuitee
L
Liyana • solo_traveller • my
5
2026-09-01 • via Nuitee
J
Jhanah • solo_traveller • my
6
2026-09-01 • via Nuitee
A
Aishah • solo_traveller • my
6
Pros:

Tempat yg strategik Ngan semua tmpt2 pelancongan....kakitangan peramah...blh masuk Awai sejam...yg penting kebersihan trbaik...ada sejadah n arah kiblat....

Cons:

Lampu harus terang ckit LG sebab malap...gunakan lampu putih jgn dlm bilik....apa2 semua trbaik..

2026-09-01 • via Nuitee
H
Hafizi • extended_group • my
7
2026-08-29 • via Nuitee
L
Lachlan • solo_traveller • au
7
Good stay but you get what you pay for.
Pros:

Helpful staff, good location even though not in the centre of the historic district, comfy beds, strong air con.

Cons:

Photos on listing were likely enhanced with AI, bathroom was was significantly different and smelt a little.

2026-08-28 • via Nuitee
R
Rafidah • solo_traveller • my
8
2026-08-28 • via Nuitee