Torrent River Inn

Hotels
Independent
7.8 (121 reviews)
3 Bowater Dr, Hawke's Bay, Newfoundland, A0K 3B0 , Hawke's Bay , CA

Pets allowed

Facilities

Fireplace in lobby
Free WiFi
ATM/banking
Fireplace in lobby
Front desk (limited hours)
Smoke-free property
Wedding services
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable accommodations
Cons:
Poor food quality
Staff issues at check-in
Limited restaurant service

Categories

Cleanliness
6.63
Mixed reviews, some rooms were noted to be clean but others had cleanliness issues.
Service
8.6
Staff were mentioned positively in several reviews, but had some issues reported.
Location
8.64
Location is convenient but there were mentions of limited services nearby.
Room Quality
8.59
Rooms were described as comfortable and clean, with some needing updates.
Amenities
7.62
Amenities were mentioned but there were issues with restaurant service and offerings.
Value for Money
8.08
Good value was indicated but some dissatisfaction with food pricing.
Food and Beverage
5.63
Significant issues with restaurant food quality and service.
Overall Experience
8.6
Overall experience was positive but marred by dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:58

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, wedding services, and a cozy lobby fireplace during your stay.

Delicious Dining: Indulge in a tasty meal at Pizza Delight and unwind with your favorite drink at the bar/lounge.

Relaxing Accommodations: Experience comfort in one of the 34 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Don't miss out on the beautiful scenic locations such as Gargamelle Cove and Ben's Studio just a short distance away.

Ready to make unforgettable memories at Torrent River Inn in Hawke's Bay?

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 5.63
Overall Experience: 8.6
M
Michael
10
Pros:

Very quiet and peaceful place

2025-10-11 via Nuitee
J
Jonathan
8
Pros:

👍

2025-10-04 via Nuitee
S
Sandra friends
8
Pros:

We were only here one night as a stop over. The staff were friendly and the rooms were clean.

2025-09-30 via Nuitee
J
John family
6
Pros:

Room was clean and nice but the bed was hard and uncomfortable also only extreme hot or lukewarm for shower

2025-09-28 via Nuitee
P
Paul
10
Pros:

The staff were fantastic...very helpful

2025-09-24 via Nuitee
R
richard family
8
Pros:

Offered Atlantic Salmon tour minutes away from property. Getting old looking bathrooms, two beds only accessible to two person from one side. Weekends had limited breakfast. No restaurant on weekend morning in town with few services. Miss info provided for meal place opening time.

2025-09-23 via Nuitee
M
MICHAEL
4
Good motel, terrible restaurant!!
Pros:

The check-in at the motel was very good. The lady who checked us in was pleasant and friendly. However, it went downhill from there. The first room we got, the bathroom was not clean. I would like to say, though, that they quickly resolve the situation with another equivalent room. The room itself was nice, and comfortable. They even gave us a queen suite, that included a small kitchen. The poor rating and service rating is not for the motel itself, it is for the restaurant attached to it. The food was not very good. The clam chowder tasted like it came out of a can, with very little pieces of seafood. And they charged $17 for it. Also, we ordered a pitcher of beer. The sign on the wall directly behind us, which was right beside the bar had a sign that it should be $16.50. We got charged $22.95. When we disputed this, one of the ladies who was cleaning up said “well, you had to order directly at the bar”. We were sitting, 3 feet away from said bar! We were the only ones in the dining room at that time. The waitress mentioned nohing about that to us, when we ordered. We even mentioned that the pitcher of beer was on sale, and that it was more economical than ordering single glasses. The waitress just nodded. When we brought it to their attention afterwards, they were very dismissive. This was the worst service that we had to date in Newfoundland, and the worst food that we have eaten. I would recommend the motel for staying, but eat somewhere else for sure!

2025-09-18 via Nuitee
K
Kim
10
Pros:

The latest room was great!! Updated and very comfortable!! Staff is amazing!!

2025-09-18 via Nuitee
K
Kim
10
Pros:

Nice place! Great staff!! Comfortable room!! Very clean… the shower is kind of quirky… great restaurant attached!

2025-09-15 via Nuitee
J
Jen family
10
Pros:

The room was clean. The double room had lots of room for two people to be comfortable. Staff was friendly and knowledgeable. Thanks

2025-09-14 via Nuitee
L
Lorraine partner
6
Pros:

Property is showing it’s age - needs updating.

2025-09-12 via Nuitee
T
Thomas family
2
Pros:

The dinner meal served was second poorest in 16 days of travel. Checkout proved to be impossible as one had to be able to access the Main Floor from the levels which included the rooms. Why was it impossible? Because not only was the Front door to the exterior locked, the Fire Exit stairs from that portion of the second floor was also locked; this means that in the event of a Fire, overnight Residents would have no escape route, a clear Fire Code violation anywhere in Canada. I left our keys on our room. Don't stay here.

2025-09-12 via Nuitee
B
Becky family
2
Pros:

Not nice! Old mattress, toilet wouldn’t flush, no towel rack, locked out of lobby. Complex air exchange sounded like a truck in our room, noisy fridge, unplugged it. No staff around to check out at 0900.

2025-09-09 via Nuitee
B
Bryan friends
8
Pros:

It was a nice little hotel. Clean and comfortable.

2025-09-09 via Nuitee
M
Mildred
10
Pros:

It was just what we needed for a one night travel stop

2025-09-02 via Nuitee
I
Irene family
10
Pros:

Very clean, friendly staff.

2025-08-30 via Nuitee
G
Glenn
10
Pros:

My 5th stay here and will not be my last ..love it

2025-08-26 via Nuitee
K
keith partner
6
Pros:

Room was clean,quiet and spacious
Staff were rude when checking in
We tried to check in at 3.30 pm only to be told our room wasn’t ready yet

2025-08-23 via Nuitee
A
Alexander
10
Pros:

very very friendly

2025-08-22 via Nuitee
T
Timothy C family
8
Pros:

Spacious room with laminate flooring

2025-08-22 via Nuitee