Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful decor
Helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.65
There were cleanliness issues such as hair on the bathroom floor, fruit left in the fridge, and a need for better cleaning.
Service
10
The staff were described as helpful, kind, and professional, going beyond expectations.
Location
9.65
The hotel is in a good location, quiet and close to attractions.
Room Quality
9.15
Rooms were generally comfortable but noted some functionality issues such as weak water pressure.
Amenities
9.15
Amenities were good overall, although some guests desired more variety.
Value for Money
9.15
Guests felt the hotel offered good value relative to its quality and services.
Food and Beverage
8.65
Breakfast options were viewed as limited, impacting overall food and beverage satisfaction.
Overall Experience
10
Overall, guests reported excellent experiences, highlighting the hotel's strengths and positive offers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:37

Property Description

Luxurious Accommodation
Azalea Sapa Hotel offers air-conditioned rooms with modern amenities and stunning city views from private balconies.

Convenient Facilities
Enjoy a fitness centre, restaurant, bar, and free WiFi. Also, benefit from a 24-hour concierge service and tour desk.

Prime Location
Explore Sa Pa easily with popular attractions like Sa Pa Lake and Stone Church nearby.

To make the most of your stay at Azalea Sapa Hotel, book now for a memorable experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 161 reviews
Cleanliness: 8.65
Service: 10
Location: 9.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 10
J
Jitka couple cz
10
Nejkrásnější, nejčistší a nejvoňavější ubytování v celém Vietnamu.
Pros:

Opravdu krásný hotel. Personál super příjemný.

2026-02-14 via Nuitee
M
Matthew couple gb
7
In summary the room was amazing and we would definitely stay here again but the overall service could have been better.
Pros:

The property was very clean and the room was absolutely amazing great views everything worked incredibly well

Cons:

The staff were quite slow and sometimes they weren't very attentive we booked for two nights and the staff didn't know or tell us that the restaurant was closed on one on one of the evenings and this is poor to not know this. Our room wasn't cleaned at the right time on one occasion. The staff we're not completely knowledgeable of everything at the hotel for example restaurant opening times for drinks and for dinner we also had to ask for the room to be cleaned. We attended breakfast the food was good however they didn't restock it quickly enough and some of the food was not hot

2026-02-13 via Nuitee
M
Majid couple ca
10
2026-02-12 via Nuitee
L
Leanne couple au
8
Cons:

The hotel does not have a bar as advertised on Bookings.com

2026-02-10 via Nuitee
C
Chalermrat couple th
9
Pros:

Nice small hotel, limited facilities but has everything you need to stay for couple nights in Sapa. The room was clean and tidy, good shower with balcony. It locates a bit further from the main area, but still in walking distance for us. The most impressive thing for this stay was Nga at the front desk. She was very attentive, friendly, willing to assist and was the one how made our stay more comfortable.

Cons:

Breakfast was quite limited, we were there for 3 nights and found that lack of variety.

2026-02-09 via Nuitee
A
Angel couple my
10
2026-02-08 via Nuitee
N
Noa extended_group il
10
2025-10-01 via Nuitee
M
maeva couple fr
8
2025-09-29 via Nuitee
E
Emily couple au
8
A beautifully decorated hotel with lovely views.
Pros:

The hotel is beautifully decorated and is in a quiet location. The views are lovely.

Cons:

The rooms are comfortable but lack some functionality; the shower doesn’t have a screen and drains slowly resulting in a flooded bathroom floor, the ‘Do Not Disturb’ light switches off when you leave the room and there is no full length mirror. Cleaning could also be improved; there was hair on the bathroom floor and fruit left in the fridge.

2025-09-29 via Nuitee
L
Li Von extended_group my
10
Great stay! Will definitely come back again
Pros:

Literally everything! Great location, helpful, kind, informative staff

Cons:

Nothing

2025-09-28 via Nuitee
A
ADAM solo_traveller pl
8
2025-09-28 via Nuitee
couple tw
10
2025-09-19 via Nuitee
J
Jo Nguyen couple au
10
Very happy. No doubt to check in this hotel again if coming back to Sapa in the near future.
Pros:

Foods cooked healthy diets, fresh and delicious.
The service was extremely helpful, they go beyond my expectation to set up a surprise birthday preparation upon my arrival.
The odours inside the room was beautiful providing relax senses.
The uninterrupted views from balcony and bathroom looking directly to the mountains were amazing...
Ms Nga at the reception is very professional, politely, kind and supportive of all our needs ❤️. Other staff members are well handled as well...
Overall, I highly recommend any visitors to check in this hotel for great experiences as I do.

Cons:

None.
This boutique hotel providing an exceptional services, their attention to details for every corners inside the room to all common areas showing they are caring for the customers reaching to fully satisfaction.

2025-09-18 via Nuitee
Y
Yannick solo_traveller gb
10
2025-09-18 via Nuitee
G
George couple gr
10
Pros:

Everything, room was wonderful, and the amenities where exceptional as well! The staff was the highlight of our stay, very friendly and professional, even offered us to take a shower free of charge while we were waiting for our night bus!

2025-09-17 via Nuitee
M
Mmule couple za
10
Exceeded our expectations🤩
Pros:

We were surprised with a room upgrade. The hotel is beautiful and close to everything without being too much in the hustle and bustle. Staff were super friendly and helpful, would definitely come back.

Cons:

Breakfast was good but could have more variety.

2025-09-16 via Nuitee
D
DARWIN extended_group sg
10
Perfect
Pros:

Good location, new hotel with friendly staffs

Cons:

None

2025-09-11 via Nuitee
D
DARWIN extended_group sg
10
Perfect
Pros:

Good location , new hotel with a very friendly staffs

Cons:

None

2025-09-11 via Nuitee
K
Kevin couple vn
10
2025-09-10 via Nuitee
J
Jeffrey family_with_children sg
8
2025-09-10 via Nuitee