Lord Nelson Hotel-Lime Street Station Liverpool by Compass Hospitality

Hotels
•
Compass Hospitality
6.8 (1613 reviews)
15-17 Hotham Street Liverpool , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
4.51
Numerous reviews indicated uncleanliness and poor hygiene in the rooms.
Service
8.98
Staff were often described as friendly and helpful, providing decent service.
Location
9.52
The hotel is well-located in the city center, a positive point in multiple reviews.
Room Quality
5.47
Many comments about rooms being dated, noisy, or uncomfortable were noted.
Amenities
6
Limited amenities and services were frequently mentioned as lacking or outdated.
Value for Money
6.46
Many guests felt the price paid did not match the quality of the accommodation.
Food and Beverage
6.01
Lack of breakfast service noted; limited food and beverage options available.
Overall Experience
7.48
Overall experience varied; with some positives offset by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Central Location in Liverpool
Located in the heart of Liverpool, Lord Nelson Hotel offers a prime spot for exploring the city's top attractions. Just minutes away from Liverpool Metropolitan Cathedral and Liverpool ONE, guests can easily immerse themselves in the vibrant culture of the city.

Comfortable Accommodation with Entertainment
The hotel provides cozy guest rooms equipped with modern amenities including flat-screen TVs, ensuring a comfortable stay. Guests can also enjoy leisure activities like billiards and darts, perfect for unwinding after a day of sightseeing.

Convenient Amenities and Nearby Landmarks
With free WiFi, a shared lounge, and a 24-hour front desk, Lord Nelson Hotel ensures a hassle-free stay for all guests. Situated close to key landmarks like Lime Street Train Station and Royal Court Theatre, the hotel offers both convenience and accessibility.

Book your stay at Lord Nelson Hotel for a memorable Liverpool experience.

Important information:

Please note that the elevator is currently unavailable; guests must use the stairs.

Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.

Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1613 reviews
Cleanliness: 4.51
Service: 8.98
Location: 9.52
Room Quality: 5.47
Amenities: 6
Value for Money: 6.46
Food and Beverage: 6.01
Overall Experience: 7.48
M
Mark • solo_traveller • gb
8
Basic, excellent value.
Pros:

I have been staying here since 2003 and it's my first choice, being cheap and cheerful, a few minutes from Lime Street Station and very centrally located. The hotel is basic but meets my requirements, it is being re-furbished but not completely done yet; however the lift now sort of works which is handy for luggage. The staff always give a warm welcome and deal with any problems efficiently.

Cons:

I don't have any criticisms but if you want high-end luxury this is not for you BUT you will pay twice as much elsewhere in town and might not be as well looked after !

2026-06-06 • via Nuitee
A
Ahmet Tan • couple • tr
9
Muhteşem Konum
Pros:

Lime street tren istasyonuna yakınlığı dolayısıyla konumu mükemmel

2026-06-04 • via Nuitee
M
Matthew • couple • gb
6
Fair price
Pros:

Great location

Cons:

Not fully to my standards

2026-06-04 • via Nuitee
E
Emily • couple • gb
7
Excellent hotel for a day/night out in Liverpool
Pros:

Excellent location friendly and helpful staff

Cons:

Could have been a bit cleaner

2026-05-31 • via Nuitee
C
Cecilia • solo_traveller • ie
8
Decent place to spend the night for short stays when budget is tight, fantastic location downtown
Pros:

Fantastic location- next to train station & 12- 15 mins walking off Cavern Quarter; bathroom in room was spacious. Good option for money for 1- 2 nights (short) stays.

Cons:

Room 208, old window should be fixed so it can open properly. No bin in the bathroom for rubbish. Twin beds too small/ narrow.

2026-05-31 • via Nuitee
G
Gill5 • solo_traveller • gb
10
A great hotel at a great price
Pros:

It is near Lime Street Station and the Empire Theatre. The hotel has a really homely atmosphere. A nice lounge area with a soft drink machine. The breakfast room is really comfortable and the continental breakfast suited me fine. I booked a single room but it was very spacious and the single bed was bigger than normal and was so comfortable. There was a dressing table and chair and kettle with tea, coffee etc. There was also a large TV which could be moved around to watch from bed or at the dressing table. The reception were great as well.

Cons:

There was nothing I didn't like. I was more than happy with everything

2026-05-31 • via Nuitee
L
Lynda • solo_traveller • es
6
Pleasant and convenient
Pros:

Excellent location for city break. Easy to walk to all the sights, shops, restaurants, transport, entertainment etc. Friendly and helpful staff.

Cons:

Hotel is undergoing reformations as rather tatty. Some disruption with facilities, housekeeping, etc.

2026-05-31 • via Nuitee
J
Jimena • solo_traveller • gb
10
Pros:

Beautiful room , quiet and perfect location. Friendly staff. And I would return again!

Cons:

All good .

2026-05-28 • via Nuitee
E
ENLACES • extended_group • mx
1
PESIMA!
Cons:

habitaciones sucias, sin papel en el baño, sin agua caliente, el desayuno pesimo sin proteina

2026-05-27 • via Nuitee
J
Jürg • solo_traveller • ch
5
Pros:

Das einzig Positive an dieser Abstiege (nicht Hotel) ist die Lage direkt hinter Liverpool Lime Street.

Cons:

Überrisseme Wucher-Preise für ein kleines 1-Bett-Zimmer, ohne Frühstück und Zimmerservice (Dynamische Preise, FR - SO: 44.-, 100.-, 244.- Pfund !!!!!!)
Keine Reinigung der Gänge nach Teppichwechsel mindestens 3 Tage, überall lagen Resten der Arbeiten. Lift konnte nicht vom Erdgedchoss genutzt werden, der Knopf fehlte ( mindestens 3 Tage).
Ich werde mich nach meiner Rückkehr noch direkt schriftlich beim Hotel beschweren und booking.com Rate ich dringend, dieses Etablissement zu streichen.

2026-05-27 • via Nuitee
A
allan • couple • gb
3
Pros:

Staff very accommodating

Cons:

Room temperature was boiling windows were screwed shut only one towel for two people black hair found in the bed

2026-05-27 • via Nuitee
J
Jean-Baptiste Fairy • solo_traveller • fr
7
Pros:

Very well located, near to the city center & Lime street station. Very convenient

Cons:

A little expensive given the overall situation.

2026-05-26 • via Nuitee
I
Imre • family_with_children • hu
6
2026-05-26 • via Nuitee
S
Shimana • solo_traveller • gb
7
Good hotel
Pros:

Staff friendly and very comfortable room and bed

Cons:

Noting

2026-05-26 • via Nuitee
M
Mohamed • solo_traveller • se
7
Pros:

Väldigt bra läge. Sköna sängar. Bara rummet var när gatan och ett fönster kunde inte stängas.

2026-05-26 • via Nuitee
A
Annette • couple • ie
8
Brilliant time. Thank you
Pros:

Location is wonderful.

Cons:

Need another bin in the room.

2026-05-26 • via Nuitee
B
Barry • solo_traveller • gb
7
Pros:

Location and quiet

Cons:

Needs a refurb

2026-05-25 • via Nuitee
K
Karen • solo_traveller • ie
1
Pros:

Nothing , apart from lad on desk who was helpful

Cons:

Building site...was not clean ..work going on ..stains on curtains..dusty room. No light in bathroom in a friends other room ..bulbs not working ..ceiling in reception leaking . Bucket in middle of floor ..catching water drips ..friend in our room woke up to water dripping from a crack in ceiling our her bed ..we found other accommodation. They did refund us ..lad on reception was very helpful.

2026-05-24 • via Nuitee
N
Najma • solo_traveller • pl
9
Lovely Liverpool and a wonderful stay at the Lord Nelson
Pros:

The owner is an angel sent down from heaven: there was nothing he wouldn't do to make my stay as comfy as possible

Cons:

It was under some kind of refurbishment so it was a bit dirty outside but not in my room

2026-05-24 • via Nuitee
G
Gerard • family_with_children • gb
9
perfect for a few days in Liverpool. So close to train station
Pros:

Everything was very good

Cons:

No problems

2026-05-22 • via Nuitee