Lord Nelson Hotel-Lime Street Station Liverpool by Compass Hospitality

Hotels
Compass Hospitality
6.8 (1528 reviews)
15-17 Hotham Street Liverpool , Liverpool , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
4.51
Numerous reviews indicated uncleanliness and poor hygiene in the rooms.
Service
8.98
Staff were often described as friendly and helpful, providing decent service.
Location
9.52
The hotel is well-located in the city center, a positive point in multiple reviews.
Room Quality
5.47
Many comments about rooms being dated, noisy, or uncomfortable were noted.
Amenities
6
Limited amenities and services were frequently mentioned as lacking or outdated.
Value for Money
6.46
Many guests felt the price paid did not match the quality of the accommodation.
Food and Beverage
6.01
Lack of breakfast service noted; limited food and beverage options available.
Overall Experience
7.48
Overall experience varied; with some positives offset by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Central Location in Liverpool
Located in the heart of Liverpool, Lord Nelson Hotel offers a prime spot for exploring the city's top attractions. Just minutes away from Liverpool Metropolitan Cathedral and Liverpool ONE, guests can easily immerse themselves in the vibrant culture of the city.

Comfortable Accommodation with Entertainment
The hotel provides cozy guest rooms equipped with modern amenities including flat-screen TVs, ensuring a comfortable stay. Guests can also enjoy leisure activities like billiards and darts, perfect for unwinding after a day of sightseeing.

Convenient Amenities and Nearby Landmarks
With free WiFi, a shared lounge, and a 24-hour front desk, Lord Nelson Hotel ensures a hassle-free stay for all guests. Situated close to key landmarks like Lime Street Train Station and Royal Court Theatre, the hotel offers both convenience and accessibility.

Book your stay at Lord Nelson Hotel for a memorable Liverpool experience.

Important information:

Please note that the elevator is currently unavailable; guests must use the stairs.

Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.

Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1528 reviews
Cleanliness: 4.51
Service: 8.98
Location: 9.52
Room Quality: 5.47
Amenities: 6
Value for Money: 6.46
Food and Beverage: 6.01
Overall Experience: 7.48
D
Daniel solo_traveller de
10
2026-03-25 via Nuitee
L
Lisa couple gb
9
Scouse blue
Pros:

Allways stay here wen in liverpool . Close to station and shops/pubs

Cons:

Room next to lift . And the continental breakfast not included anymore. Bit steep for £9.95

2026-03-24 via Nuitee
A
Aldona extended_group gb
5
Miasto piekne :-)
Pros:

Lokalizacja miejsca jest idealna do pieszego zwiedzania miasta

Cons:

Czystosc, ktorej praktycznie nie bylo, wykladzina dywanowa poplamiona ze sladami niewiadomego pochodzenia, plesn w lazience, rozpadajacy sie prysznic przy kazdym dotknieciu, niedzialajace swiatlo nad lustrem w lazience z duza warstwa kurzu na niej, brak nawet mini lodowki w pokoju

2026-03-23 via Nuitee
C
Ceri couple gb
6
Location good, wasn’t cheap for the state of the room, disappointed
Pros:

I think it was very over priced for the state of the rooms

Cons:

The room was really dirty, dirty hand prints down the walls, mould in the window and bathroom, window wedged open with an old coffee mate tin. Bed side table all peeling wood. I paid more to stay in Liverpool because it was my daughter’s birthday, I thought we were getting a lovely room from the pictures on booking.com there was lots more photos but can only add 4, there was dirty marks covering all the walls, not just a few like someone had dragged oil covered hands down the walls

2026-03-22 via Nuitee
R
robert william couple gb
8
great location
Pros:

ideally sighted for train station and the city centre . staff very helpful and nothing was to much . it was a busy day and the staff helped us out with things has my wife has stage 4 cancer . i know its an old hotel but there`s a lot been done to improve the appearance and quality of service . thank you for every thing

Cons:

there could have been a few more hooks in the room to hang things up and even possibly a small wardrobe . otherwise the room was alright for our stay . i know the rooms are still being refurblshed and still need work but are well done . it takes time to improve a hotel and i hope others see the same .

2026-03-20 via Nuitee
P
Pascal couple ch
8
2026-03-19 via Nuitee
H
Henry extended_group gb
5
Close to everything but a little overpriced for the facilities
Pros:

Great location close to the station and city

Cons:

Lift only goes to second floor and I was on the third floor, my shower wasn’t working but luckily I stayed with friends so had to use their shower the next morning.

2026-03-19 via Nuitee
I
Ian solo_traveller au
7
Cons:

No noise insulation

2026-03-19 via Nuitee
D
Dick solo_traveller nl
4
2026-03-19 via Nuitee
B
bev couple gb
6
Pros:

Location was ideal for the planned theatre trip

Cons:

No where to hang clothes and no bedside lamps

2026-03-19 via Nuitee
extended_group pl
7
Pros:

Lokalizacja perfect.

Cons:

Usterka toalety.

2026-03-17 via Nuitee
B
Ben solo_traveller gb
10
2026-03-16 via Nuitee
J
Juan Ignacio solo_traveller ar
5
Pros:

La habitación era grande y tenía un baño igual de grande. La cama muy cómoda y la ropa de cama abrigada. Era una habitación tranquila. Tenía un televisor bastante grande. Fue un lugar que estuvo bien para pasar la noche y seguir. Los empleados del hotel muy amables y atentos.

Gracias!

Cons:

Pocos enchufes y muy lejos de la cama.

2026-03-16 via Nuitee
S
Siverio Albelo solo_traveller es
5
2026-03-11 via Nuitee
B
barry couple gb
6
staff very good rooms as expected
Pros:

staff were excellent

Cons:

need a bin in bedroom
need bath non slip mat in bath for shower

2026-03-09 via Nuitee
R
Ross extended_group gb
1
2026-03-08 via Nuitee
D
david solo_traveller gb
8
Pros:

The staff were all super friendly & its right beside the train station so perfect location. Theirs a witberspoon next door so u can get cheap hot breakfast if required.

Cons:

The carpets looked a bit old but its clear to see there making alot of changes all fir the better. I have stayed here alot as down so football so all negatives would bd very unfair as there working hard to get up to a way better standard again

2026-03-07 via Nuitee
N
Natalie solo_traveller gb
10
Pros:

Perfect location for work, lovely friendly staff. I'll definitely be staying here again!

2026-03-04 via Nuitee
C
Christopher solo_traveller gb
8
Liverpool stopover
Pros:

Close to all amenities

Cons:

No bar or breakfast advertised

2026-03-02 via Nuitee
S
Steven extended_group gb
4
Can’t grumble about the location. Room was very poor for the price paid. Photos on the listing are very deceiving!
Pros:

Great location The lady on reception was very friendly!

Cons:

Property was in an awful condition. Evidence of a previous leak on the ceiling which had been poorly made good. Corner of the room was poorly touched up with a different colour paint. Extractor fan didn’t work and was covered in dust.

2026-03-02 via Nuitee