The Sebel Whitsundays Airlie Beach

Hotels
at Hotel Group
8.2 (1159 reviews)
3 Hermitage Drive, Airlie Beach, Queensland, 4802 , Airlie Beach , AU

Facilities

Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Helpful reception staff
Great location and views
Cons:
Cleanliness issues
Old amenities

Categories

Cleanliness
6.95
Multiple mentions of dirty conditions and maintenance issues noted in several reviews.
Service
9.45
Guests appreciated the helpfulness of the reception staff who assisted with lost luggage and provided good recommendations.
Location
9.45
Positive comments about the location being central and providing great views.
Room Quality
7.45
Rooms described as mostly clean but with some noted issues like uncomfortable furnishings and outdated decor.
Amenities
7.45
Comments about the amenities being old and in need of updating.
Value for Money
7.95
Value for money received mixed reviews, with some stating it was overpriced given the condition.
Food and Beverage
8.45
Specific mentions of nearby dining options but no on-site food services.
Overall Experience
8.45
Overall pleasant experiences despite several pointed criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:30

Property Description

Discover a coastal paradise at The Sebel Whitsundays Airlie Beach, where luxury meets comfort just steps away from the ocean.

Resort-Style Amenities
Unwind in our stunning outdoor pool or keep up with your fitness routine in our fully equipped gym. With complimentary wireless internet throughout the hotel, stay connected while you enjoy your vacation.

Exceptional Accommodation
Retreat to one of our 54 elegantly designed guestrooms, featuring cozy pillowtop beds with premium bedding and private balconies or patios. Enjoy your favorite shows on Smart televisions or relax with designer toiletries in your ensuite bathroom.

Convenient Services
Our multilingual staff is dedicated to ensuring your stay is memorable, offering concierge services and airport shuttles for your convenience. Complimentary self-parking and laundry facilities are also available to enhance your experience.

Reserve your stay at The Sebel Whitsundays Airlie Beach today for an unforgettable getaway!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 1159 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
averil family_with_children au
7
2026-02-14 via Nuitee
B
Bove family_with_children au
8
Pros:

The views. The pool. The room had everything we needed.

Cons:

Wifi kept dropping out
Had to use all my data.
Could've done with a better sponge to wash dishes.

2026-02-11 via Nuitee
C
Cindy extended_group au
9
Great time.
Pros:

Great place to stay. Loved the pool area close by.

Cons:

Nice walk to beach and town.

2026-02-11 via Nuitee
P
Piper-Green solo_traveller au
7
2026-02-08 via Nuitee
Y
Yessica family_with_children au
8
Will come again
Pros:

Property abit tired and needs a minor renovation. Painting and minor attention

2026-01-31 via Nuitee
C
Chiara solo_traveller au
10
2026-01-30 via Nuitee
S
Stafford family_with_children au
8
2026-01-28 via Nuitee
T
Tony couple au
5
The accomodation was fine. The manager is very unprofessional. Illegally deducted money from a credit card for an allege
2026-01-28 via Nuitee
H
Harp couple au
7
2026-01-27 via Nuitee
M
michelangelo extended_group it
9
2026-01-26 via Nuitee
J
Jessica couple au
5
2026-01-26 via Nuitee
B
Brown couple au
10
n/a
Pros:

n/a

Cons:

n/a

2026-01-26 via Nuitee
E
Ellie family_with_children au
6
Pros:

Great views
Friendly staff

Cons:

No hot water first day, a plumber was organised but it remained intermittent
3 bed apartment not really 3 beds - the 3rd bedroom is an open plan area without a door that the master bedroom has to walk through to get to stairs - not suitable for 3 couples, more a family with kids
Apartment a little shabby - light broken, toaster barely worked, carpet needed replacing
Pool area not cleaned - there was an abandoned pair of socks lying there for the 3 days we were there

2026-01-26 via Nuitee
E
Elaine extended_group au
4
Disappointed
Cons:

The apartment was tired. Required updates.
Maintenance required on basement lift

2026-01-25 via Nuitee
S
Savvas couple au
10
2026-01-20 via Nuitee
J
Joanne solo_traveller au
6
Expensive for what the property had but reception staff very good
Pros:

Staff were very good

Cons:

TV did not work

2026-01-20 via Nuitee
M
mischel couple au
6
2026-01-19 via Nuitee
J
Jazmen extended_group au
10
2026-01-19 via Nuitee
T
Tracey family_with_children au
9
Perfect location a short 13 minute walk to town or a quick bus ride which was at the bottom of the street, very nice poo
Pros:

Great location and amazing view

Cons:

There was mould in the shower

2026-01-19 via Nuitee
D
Doug couple au
3
Cons:

Water leaks on bathroom floor and kitchen cupboards from tap.

2026-01-19 via Nuitee