Hilton Garden Inn Oakbrook Terrace

Hotels
•
Hilton Garden Inn
7.7 (136 reviews)
1000 Drury Lane , Villa Park , US
+1 630-941-1177

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Cons:
Rude front desk service
Additional fees for pets and parking

Categories

Cleanliness
7.66
Room was clean, but exterior had overflowing trash.
Service
7.13
Staff received mixed reviews, with some experiences highlighted as unprofessional.
Location
8.67
Good location near the mall and amenities.
Room Quality
8.12
Rooms were comfortable, but some complaints about accessibility.
Amenities
7.15
Heated shelter did not work, and breakfast was considered too high-priced.
Value for Money
7.61
Price felt high, especially with additional charges for pets and parking.
Food and Beverage
7.16
Breakfast options were good, but with poor quality items.
Overall Experience
8.13
Overall a pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Convenient Location: Situated in Oakbrook Terrace, the Hilton Garden Inn offers proximity to cultural, recreational, and business areas, ensuring a well-rounded stay for all guests.

Entertainment Options: Being part of the Drury Lane Theatre and Conference Center, guests have exclusive access to Broadway-style performances and dinner theatre shows, allowing for a unique and memorable experience during their stay.

Comfort and Amenities: The hotel provides comfortable rooms with modern technologies, soft goose-down duvets, and MP3 compatible radios. Additionally, guests can enjoy the convenience of an on-site restaurant and a store, ensuring a pleasant and hassle-free stay.

Book your stay at the Hilton Garden Inn Oakbrook Terrace now for a delightful and enriching experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 136 reviews
Cleanliness: 7.66
Service: 7.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
A
April • couple • us
8
2026-11-07 • via Nuitee
T
Timothy • solo_traveller • us
1
Cons:

My money back never went

2026-11-06 • via Nuitee
P
Paula • extended_group • us
8
It's a really clean and nice hotel, if you don't need luggage carts
Pros:

This was by far the cleanest hotel I've ever stayed at.

Cons:

There were little to no luggage carts. I'm disabled and carrying everything myself without a cart is dangerous and unfortunately a deal breaker for me.

2026-11-05 • via Nuitee
E
Erdem • couple • us
1
Cons:

You don’t need to pay for parking here because nobody seems to care about it anyway. We paid for parking at the hotel, but the hotel’s parking lot was full because of an event at a neighboring venue. People who weren’t even staying at the hotel had filled up the hotel’s parking lot, which was supposed to be free for guests. They know how to charge for parking, but they’re completely incapable of providing the service they’re charging for.

2026-10-22 • via Nuitee
T
Tianna • couple • us
4
2026-10-19 • via Nuitee
A
Andrey • couple • us
10
2026-10-07 • via Nuitee
A
Alex • couple • us
10
2026-09-18 • via Nuitee
K
Kimberly • solo_traveller • us
2
Do better
Pros:

The rooms were nice and the HOUSEKEEPING staff were amazing.

Cons:

The front desk was just rude from checking in to checking out. I was there 3 days and I'm a coffee drinker. Surprisingly you didn't offer free coffee however just going downstairs to retrieve the items from the clerk was like pulling candy from a rude child. I was lucky if I got a cream and sugar each trip. What's worse at one point I was heading out and had to stop for supplies asked to use the machine sure after I charge you 😳 I have everything I need but can't use the machine without paying insane. Then one night I had a accident and slammed face first into the rotating glass doors really hard busting my glasses on my face. Another guest came over to check me out because of my face and how hard I hit. The front desk seen the accident and as I came by just looked and said have a great night. Which wasn't surprising because she had been rude since check in.

2026-09-17 • via Nuitee
D
Dion • couple • us
10
2026-09-14 • via Nuitee
N
Norman • solo_traveller • us
3
Communication is needed between booking apps.
Pros:

The rooms were clean, however upon arrival there was a slight discomfort, payment was not received from booking.com. The room was paid for 2 days prior to arrival time and confirmed, there was doubt I paid.

Cons:

There were unwanted furniture in front

2026-09-09 • via Nuitee
D
Dwayne • couple • us
10
Worth it.
Pros:

Clean and nice staff

Cons:

The other guess allowing their kids to run up and down the hallways. They also were slamming the room doors shut hard making very loud noises.

2026-09-02 • via Nuitee
S
Shanti • family_with_children • us
4
2026-09-01 • via Nuitee
T
Tashawnda • couple • us
6
2026-09-01 • via Nuitee
Q
Quiana • family_with_children • us
7
2026-08-31 • via Nuitee
K
Kristin • solo_traveller • us
10
2026-08-20 • via Nuitee
C
Cherieka • family_with_children • us
10
2026-08-19 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-08-16 • via Nuitee
J
Jerronika • family_with_children • us
7
Once they finish the place it's going to be nice
Pros:

Food was good 👍

2026-08-11 • via Nuitee
J
Jerronika • family_with_children • us
6
Pros:

It's was very nice

Cons:

The miscommunication with the 3rd party booking

2026-08-10 • via Nuitee
L
Larry • solo_traveller • us
10
Pros:

Gave A great review already

Cons:

Gave A great review already

2026-08-03 • via Nuitee