Saint Pauls House

Hotels
8 (1837 reviews)
Saint Pauls Square, , Birmingham , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Lift out of order
Uncomfortable beds
Noisy rooms

Categories

Cleanliness
7.46
Some reviews indicated cleanliness issues, such as a missing kettle and a broken remote control.
Service
8.93
Staff were frequently described as friendly and helpful throughout the reviews.
Location
8.97
Multiple reviews highlighted the excellent location, close to bars and restaurants.
Room Quality
6.92
While some rooms were praised, several guests complained about uncomfortable beds and noise issues.
Amenities
7.45
The lift was repeatedly mentioned as not working, affecting overall convenience.
Value for Money
7.91
Value perception varied but was generally positive in relation to location and service.
Food and Beverage
8.46
The quality of food received positive remarks, particularly at the bar.
Overall Experience
7.93
Most guests had a generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Accommodation
Saint Pauls House in Birmingham offers upscale accommodation with air-conditioned rooms, each equipped with a TV, coffee machine, and private bathroom. Enjoy complimentary bath robes and free toiletries for added comfort.

Convenient Amenities
Guests can unwind at the on-site bar or make use of the free WiFi throughout the property. The 24-hour front desk ensures all your needs are met promptly for a hassle-free stay.

Prime Location
Located just 800 meters from the ICC-Birmingham and 900 meters from Birmingham NIA, Saint Pauls House is the perfect choice for both business and leisure travelers. With Birmingham Airport a short 12 km away, your journey is made easy.

Book your stay at Saint Pauls House for a luxurious and convenient experience in Birmingham!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 21.50 per day.

Location

Guest Reviews

8
Based on 1837 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
E
Eileen couple gb
7
Solid stay in central Birmingham
Pros:

We had a very spacious if not slightly dated room, which was generally clean and the staff were lovely. Water, Prosecco and orange juice were provided in a complimentary minibar which was a nice touch, even if the minibar itself was not actually working.
Air condition worked great.
While breakfast is included, be aware that this is only continental and includes filter coffee, juice, yoghurt, some nice pastries and cereal. Any hot items or coffee drinks need to be ordered from their regular menu with no discount.
The bar area was very inviting.

Cons:

Unfortunately, the value for money did not meet expectations. We specifically chose this hotel as it advertises coffee machines in the rooms, which was not the case. There were only two coffee bags available to be brewed.
We upgraded to a deluxe room which offered extra space but the leather furniture was rather dated and the bathroom lacked deep cleaning.
Our room looked onto the square which was nice, however the windows let a considerable amount of noise through from the outside seating of the downstairs bar.

2026-07-04 via Nuitee
J
jean solo_traveller gb
10
Pros:

Nice bar, friendly staff

Cons:

Room needs updating,

2026-07-01 via Nuitee
S
Sara couple gb
10
Perfect spot to explore a bit of Birmingham. Would recommend
Pros:

Great location, lovely hotel with a great bar for enjoying the hot weather in the shade. Room was perfect for what we needed with a great shower. Impressed with the complimentary bits in the fridge, nice touch.

Cons:

Only minor thing was the breakfast wasn’t great. Poached eggs were like bullets with a dry bit of bread but only a small complaint in an otherwise great stay.

2026-07-01 via Nuitee
J
Jonathan solo_traveller gb
8
Lovely hotel recommend it
Pros:

Great location, lovely staff, cool ac

Cons:

We arrived back at the bar once it had shut, the staff where happy to serve but only bottles, not helpful when one of our group wanted a glass not a bottle of wine. It still went through the tills.this is 2026 let’s use some common sense

2026-06-30 via Nuitee
A
ANGELA couple gb
10
Fantastic x we stayed for our wedding night and had an excellent experience here x
Pros:

Breakfast was a generous portion and priced fairly
Staff attentive and friendly
Room lovely and comfortable

2026-06-29 via Nuitee
R
Robyn solo_traveller gb
9
2026-06-29 via Nuitee
R
Rebecca solo_traveller gb
10
2026-06-28 via Nuitee
K
Kieran solo_traveller gb
7
Great place to stay overall but breakfast was a little dissapointing
Pros:

Location was excellent, close to city centre with plenty of independent local places nearby to eat. Bar is a great place to spend the evening.

Staff generally always on hand to help and rooms were very clean. Complimentary orange juice and presseco in the room was a nice touch also.

Cons:

Bathroom doors are barn style (on railings) and don't seal fully, leaving a major gap on the side. The continental breakfast option also does not offer a huge variety of cereals or pastries, with hot food options costing an extra upcharge.

For the price, the breakfast on offer was just ok, but cheaper mainstream places offer more; my partner and I were a little dissappointed.

2026-06-28 via Nuitee
R
Rebecca couple gb
9
2026-06-27 via Nuitee
J
John couple gb
9
2026-06-25 via Nuitee
V
Vanessa couple gb
10
2026-06-21 via Nuitee
J
julia couple gb
8
Fantastic location, great breakfast and bar area facilities with friendly staff
Pros:

Fantastic location with great comfortable bar/hotel facilities downstairs. Complementary small items in the mini bar - Great breakfast and staff

Cons:

The mini bar was not working and although highlighted to staff was not fixed or replaced (however we only stayed for 2 nights) The lift was also not working which was irritating
Rooms were a little bland considering the excellent design element downstairs

2026-06-19 via Nuitee
J
Jayne solo_traveller gb
9
Really great hotel, quiet and in an amazing location
Pros:

The bar was cool, really open and spacious with a great vibe.
Staff were really friendly and professional
Car park available with ample spaces

Cons:

The view from the window was a little sad but thats ok
The lift was out of order

2026-06-17 via Nuitee
J
John solo_traveller gb
9
Perfect and peaceful.
Pros:

Central and great location with lovely staff

Cons:

Bit dated

2026-06-17 via Nuitee
M
Marvin solo_traveller gb
4
Pros:

Room was nice and spacious

Cons:

Staff in morning on checkout wearing earphones watching video didn't even look up to me to check out

2026-06-17 via Nuitee
C
Claire solo_traveller gb
8
2026-06-16 via Nuitee
S
Shay couple gb
7
Nice location and room with friendly staff. Breakfast included was poor.
Pros:

Room was nice with a nice view over the square. Welcome was great and an issue with the room was quickly resolved

Cons:

confusion on if breakfast was included - I paid to have breakfast included when booking via Booking.com but was informed when checking in the this only covered a 'continental style' breakfast and that I would need to pay and additional amount if I wanted a cooked breakfast. Continental system breakfast was very limited and not worth the addition fee charged on Booking.com

2026-06-15 via Nuitee
R
Robert solo_traveller gb
8
Pleasant and well placed.
Pros:

It’s smart.

Cons:

Not much.

2026-06-15 via Nuitee
L
Laura couple gb
8
The hotel was lovely, 1 member of staff unfortunately ruined our experience! The hotel was beautiful however we were dis
Pros:

The room was beautiful! We loved it!

Cons:

Kettle didn’t fit under the tap! One member of staff was vile! Only one though everyone else was lovely

2026-06-15 via Nuitee
M
Michelle couple gb
10
Quirky, beautiful boutique hotel in excellent location .
Pros:

Perfectly located for Jewellery Quarter and St Paul’s Square
Tastefully furnished rooms with robes and complimentary mini bar . Excellent service from staff . Our third visit and We ll definitely be back

2026-06-13 via Nuitee