Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Non-smoking throughout
Heated pool
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Maintenance concerns

Categories

Cleanliness
7.89
Multiple reviews point to cleanliness issues, indicating a need for improvement.
Service
9.36
Mixed sentiments, but some mention friendly staff and responsiveness when issues were raised.
Location
9.2
Positive comments highlight ideal location and accessibility to local attractions.
Room Quality
7.85
Concerns about small room sizes and some maintenance issues were noted.
Amenities
8.38
Good feedback on the common kitchen and pool, with some areas needing attention.
Value for Money
8.84
Generally felt that the accommodation provided a good balance of price and quality.
Food and Beverage
8.39
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.86
Overall a positive experience, though with some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:51

Property Description

Luxurious Outdoor Swimming Pool

Hotel Casa Piedad offers a luxurious outdoor swimming pool, perfect for guests to relax and unwind under the sun. Whether you want to take a refreshing dip or simply lounge by the poolside, our pool area provides a tranquil escape during your stay.

Multilingual 24-Hour Front Desk

Our dedicated staff at the 24-hour front desk are fluent in both English and Spanish, ensuring seamless communication and assistance for guests from around the world. Whether you have a question, need a recommendation, or require any help, our friendly team is always ready to assist you.

Convenient Location

Conveniently located just 1.8 km from Campeche XXI Convention Centre and 5 km from Ing. Alberto Acuña Ongay International Airport, Hotel Casa Piedad offers easy access to key destinations. Experience comfort and convenience during your visit to Campeche.

Book your stay at Hotel Casa Piedad now for a memorable and relaxing experience in Campeche!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 701 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.2
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
V
Volker • solo_traveller • de
9
Pros:

Sehr schönes, liebevoll gestaltetes Hotel.

2026-04-15 • via Nuitee
P
Philippe • extended_group • be
10
Fantastisch verblijf met zeer behulpzaam personeel!
Pros:

Super mooie plek en zeer hulpvaardig!

2026-04-13 • via Nuitee
M
miky b. • solo_traveller • sk
10
Pros:

It was a real pleasure and excitement to enjoy this spacious and comfortable colonial accommodation, we felt as we were back in time somewhere in the 18th century... (Except the kitchen, bathroom and room equipment :)
Strongly recommend the experience!

Cons:

A bit of a walk from the centre, but that was perfectly fine and safe.

2026-04-13 • via Nuitee
Y
Yannick • couple • de
9
Ideale Unterkunft mit allem was man braucht um Campeche zu erkunden.
Pros:

Alles super. Pool Mega, Küche super mit allem was man braucht, 5 Minuten in die Altstadt, zimmer sauber und gut eingerichtet

Cons:

„Frühstück inbegriffen“ ist Toast mit Marmelade und Schokopasta. Da gibt es schon besseres Frühstück

2026-04-11 • via Nuitee
H
Haakon • extended_group • be
8
Pros:

Op wandelafstand van het centrum.

Cons:

We zijn 1 of 2 kakkerlakken tegengekomen. Hoort erbij.

2026-04-10 • via Nuitee
K
Katarina • couple • si
9
Pros:

Walking distance to the city centre. Nice and spacious rooms with air conditioning.

Cons:

Light breakfast (only hot drinks, toast, marmelade and chocolate spread).

2026-04-09 • via Nuitee
E
Eli • extended_group • mx
9
2026-04-07 • via Nuitee
K
Karla Crisel • couple • mx
9
Pros:

El.espacio era pequeño 🤭 pero de ahí en fuera todo bien

2026-04-06 • via Nuitee
S
Samuel • couple • mx
9
Pros:

Las habitaciones muy cómodas, amplias y limpias

Cons:

No tiene estacionamiento

2026-03-30 • via Nuitee
J
jorge • couple • mx
9
Lugar cómodo y bonito, buena relación calidad precio.
Pros:

Area social

Cons:

Baño, se sale agua del area de regadera.

2026-03-27 • via Nuitee
P
Paola • family_with_children • mx
9
Pros:

El estilo y distribución de espacios, el área de la piscina muy bonita, cocina muy completa

Cons:

Solo pequeño detalle de mal funcionamiento en la regadera, lo comentamos con el personal

2026-03-27 • via Nuitee
L
López • couple • mx
10
2026-03-26 • via Nuitee
O
Olga • couple • ee
8
Cons:

location

2026-03-25 • via Nuitee
E
Estephanie • solo_traveller • mx
8
Pros:

Muy silencioso

Cons:

No hay secador de pelo ni plancha de ropa, el desayuno es pan blanco con mermelada

2026-03-24 • via Nuitee
A
Anne • extended_group • de
9
Wunderbar
Pros:

Tolles Hotel. Wir hatten die Wohnung mit zwei Schlafzimmern mit Balkon. Sehr geräumig, alles soweit vorhanden zum Kochen. Es gab sogar Toastbrot, Schokocreme und Marmelade, die man nutzen durfte. Auch Trinkwasser war vorhanden. Parken kann man direkt vor der Tür. Es gibt einen kleinen Pool, der sehr erfrischend ist und man ist in 10 Minuten bei allen wichtigen Sehenswürdigkeiten!

2026-03-21 • via Nuitee
R
Romain • couple • do
4
No es hotel boutique y los desayunos son de pan blanco de molde
Pros:

Los pisos son hermosos y los techos altos de la parte principal del hotel.

Cons:

No es un Hotel Boutique más bien un hotel normalito.
No hay realmente desayuno (pan de molde blanco Bimbo con mermelada y café), o sea falsa publicidad.
Hay poca presión de agua.

2026-03-15 • via Nuitee
G
Giovanni • couple • it
9
2026-03-15 • via Nuitee
C
Claudia • extended_group • mx
9
Pros:

La atención y los espacios comunes

Cons:

La habitación un poco pequeña, pero cómoda

2026-03-15 • via Nuitee
I
Ilaria • couple • it
6
2026-03-12 • via Nuitee
G
Graeme • couple • gb
7
Good place for a short stop in Campeche
Pros:

Convenient location to explore Campeche (which is worth it if you like old colonial towns). Friendly welcome and hostel-style kitchen if you want to self cater. Small pool which we didn't use.

Cons:

We had the big suite at the front which, despite an attempt at double glazing, is very close to Mexican exhaust pipes. My wife found a dead cockroach on our arrival which is the only reason for the low cleanliness score.

2026-03-12 • via Nuitee