Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Non-smoking throughout
Heated pool
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Maintenance concerns

Categories

Cleanliness
7.89
Multiple reviews point to cleanliness issues, indicating a need for improvement.
Service
9.36
Mixed sentiments, but some mention friendly staff and responsiveness when issues were raised.
Location
9.2
Positive comments highlight ideal location and accessibility to local attractions.
Room Quality
7.85
Concerns about small room sizes and some maintenance issues were noted.
Amenities
8.38
Good feedback on the common kitchen and pool, with some areas needing attention.
Value for Money
8.84
Generally felt that the accommodation provided a good balance of price and quality.
Food and Beverage
8.39
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.86
Overall a positive experience, though with some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:51

Property Description

Luxurious Outdoor Swimming Pool

Hotel Casa Piedad offers a luxurious outdoor swimming pool, perfect for guests to relax and unwind under the sun. Whether you want to take a refreshing dip or simply lounge by the poolside, our pool area provides a tranquil escape during your stay.

Multilingual 24-Hour Front Desk

Our dedicated staff at the 24-hour front desk are fluent in both English and Spanish, ensuring seamless communication and assistance for guests from around the world. Whether you have a question, need a recommendation, or require any help, our friendly team is always ready to assist you.

Convenient Location

Conveniently located just 1.8 km from Campeche XXI Convention Centre and 5 km from Ing. Alberto Acuña Ongay International Airport, Hotel Casa Piedad offers easy access to key destinations. Experience comfort and convenience during your visit to Campeche.

Book your stay at Hotel Casa Piedad now for a memorable and relaxing experience in Campeche!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 695 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.2
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
A
Anne • extended_group • de
9
Wunderbar
Pros:

Tolles Hotel. Wir hatten die Wohnung mit zwei Schlafzimmern mit Balkon. Sehr geräumig, alles soweit vorhanden zum Kochen. Es gab sogar Toastbrot, Schokocreme und Marmelade, die man nutzen durfte. Auch Trinkwasser war vorhanden. Parken kann man direkt vor der Tür. Es gibt einen kleinen Pool, der sehr erfrischend ist und man ist in 10 Minuten bei allen wichtigen Sehenswürdigkeiten!

2026-03-21 • via Nuitee
G
Giovanni • couple • it
9
2026-03-15 • via Nuitee
R
Romain • couple • do
4
No es hotel boutique y los desayunos son de pan blanco de molde
Pros:

Los pisos son hermosos y los techos altos de la parte principal del hotel.

Cons:

No es un Hotel Boutique más bien un hotel normalito.
No hay realmente desayuno (pan de molde blanco Bimbo con mermelada y café), o sea falsa publicidad.
Hay poca presión de agua.

2026-03-15 • via Nuitee
C
Claudia • extended_group • mx
9
Pros:

La atención y los espacios comunes

Cons:

La habitación un poco pequeña, pero cómoda

2026-03-15 • via Nuitee
G
Graeme • couple • gb
7
Good place for a short stop in Campeche
Pros:

Convenient location to explore Campeche (which is worth it if you like old colonial towns). Friendly welcome and hostel-style kitchen if you want to self cater. Small pool which we didn't use.

Cons:

We had the big suite at the front which, despite an attempt at double glazing, is very close to Mexican exhaust pipes. My wife found a dead cockroach on our arrival which is the only reason for the low cleanliness score.

2026-03-12 • via Nuitee
I
Ilaria • couple • it
6
2026-03-12 • via Nuitee
O
Orkatz • couple • fr
9
2026-03-10 • via Nuitee
A
Anastasiia • couple • mx
10
Обязательно вернемся!
2026-03-03 • via Nuitee
H
Hans • couple • nl
6
Tegenvaller
Pros:

Gebruik van de keuken en koelkast. Parkeren voor de deur. Ruime kamer.

Cons:

Onpersoonlijke ontvangst. Beschamend ontbijt. Slechte douche. Kluisje werkte niet. Te hard bed.

2026-03-02 • via Nuitee
E
Elisa • couple • it
8
2026-02-28 • via Nuitee
K
Kelly • couple • fr
8
Pros:

Le personnel est très gentil et aimable. Ils sont arrangeants.Nous sommes arrivés en avance et la chambre était déjà prête. L'hôtel est très calme et sécurisé, les chambres sont propres. C'est vraiment très mignon.

2026-02-28 • via Nuitee
K
Katha • couple • au
9
Great hotel for families
Pros:

Great location & walking distance to historic center. The kitchen facility & common area.

Cons:

The kids at small pool area. We literally had no privacy or rest at all as they were jumping in & out of the pool all afternoon.

2026-02-28 • via Nuitee
A
Anne • couple • fr
9
Pros:

Grande chambre et grande salle de bain. Proche du Malecon. Très propre
Cuisine à disposition pour se faire un café. Café, sucre , thé à disposition si besoin.
Facile pour se garer dans la rue.

Cons:

Absolument rien

2026-02-11 • via Nuitee
Y
yuga-rg • solo_traveller • mx
9
2026-02-11 • via Nuitee
V
virginie • couple • fr
5
Vous trouverez un meilleur rapport qualité prix ailleurs.
Pros:

La possibilité de se faire un café ou d apporter son petit déjeuner salle et cuisine commune.

Cons:

Chambre minuscule avec un lit en 140 notre plus mauvais couchage de tout le Mexique.

2026-02-09 • via Nuitee
C
Carmen • couple • es
8
2026-02-09 • via Nuitee
F
Francesca • couple • it
7
Pros:

Bellissima struttura a due passi dal centro. Piscina molto carina. Possibilità di usare una cucina molto grande, bella e attrezzata.

Cons:

Lenzuola un po' usurate, sarebbe bastata qualche attenzione in piú per rendere il soggiorno super.

2026-02-09 • via Nuitee
A
ALBAN • extended_group • fr
9
2026-01-27 • via Nuitee
M
Mickael • couple • fr
3
Hotel en piteux état, A FUIR !!!!
Pros:

Au dela de l'emplacement, (10 minutes à pied du centre ville, 5 minutes de la malecon), pas grand chose à retenir de cet "hotel"

Cons:

- accueil des plus froids, comme rarement nous avons connus au mexique, à peine la visite de l'hotel et de la chambre
- lit minuscule et totalement inconfortable
- propreté laissant à désirer de la chambre, la salle de bain et les extérieurs
- taille de la salle de bain ou il est difficile de bouger tellement elle est petite - porte qui empêche de pouvoir accéder au lavabo............
- manque de rangement dans la chambre
- espace commun extérieur non entretenu (piscine, sol, transat)
- fuite d'eau dans la salle de bain
- odeur de l'eau de la douche proche du chlore ou de l'eau de javel
- gel douche fourni = un savon pour se laver les mains.......
Bref fuyez !

2026-01-26 • via Nuitee
W
Wilma • family_with_children • mx
7
Navidad
Pros:

Su ubicación y decoración

Cons:

Falta de limpieza y atención a peticiones como resurtir papel higiénico..

2026-01-24 • via Nuitee