Fes Heritage Boutique luxury Hotel

Hotels
9.7 (154 reviews)
Place Batha , Fès , ma

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
9.04
Some comments on cleanliness issues, particularly in breakfast and dining areas.
Service
10
Numerous positive remarks about the staff being polite, helpful, and attentive.
Location
10
Excellent location near the medina; easily accessible.
Room Quality
10
Rooms described as warm, comfortable, and well-provided with amenities.
Amenities
9.51
Amenities were mentioned positively but some were criticized for being worn out.
Value for Money
9.05
Mixed feelings on value for money; seen as subpar relative to cost.
Food and Beverage
10
Positive feedback on breakfast options and included treats.
Overall Experience
10
Overall satisfaction with several mentions of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Amenities: Enjoy a relaxing stay at Fes Heritage Boutique luxury Hotel with an outdoor swimming pool, garden, and terrace. Indulge in delicious meals at the on-site restaurant and make use of convenient services like room service and concierge assistance.

Comfort and Convenience: Each air-conditioned room is elegantly furnished and includes modern amenities such as free WiFi and a TV. Wake up to a delightful continental breakfast and marvel at the city view from select rooms.

Exceptional Service: With multilingual staff fluent in Arabic, English, Spanish, and French, your every need is catered to. Let us assist you in planning your itinerary and exploring nearby attractions effortlessly.

Experience luxury and comfort at Fes Heritage Boutique luxury Hotel. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 154 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 10
C
charifa solo_traveller fr
10
Pros:

Tout était parfait ! Tellement parfait que j'y suis revenu le lendemain alors que je devais retourner à Rabat. L'hôtel était tellement agréable et le personnel était tellement au petit soin que j'ai voulu prolonger l'expérience. Et pour ceux qui font le ramadan attendez vous à des sahor et iftar royaux! Merci encore à l'équipe Héritage et à très bientôt j'espère !

2026-03-13 via Nuitee
C
charifa solo_traveller fr
10
Mon hôtel préféré et de loin!
Pros:

Absolument tout était parfait et en particulier le personnel et la directrice Mme Ardan. L'hôtel est raffiné, très agréable et la déco est magnifique. Chambre spacieuse propre et insonorisée avec chauffage et clim. La salle de bain est remplie de tout ce dont on a besoin même de choses auxquelles on ne pense pas forcément (kit de couture). Pour le travail je suis amenée à prendre régulièrement l'hôtel, et alors que le Hilton, le Movenpick, le Clayton etc ont perdu l'esprit de l'hôtel d'antan (tous ont quasiment le même standing que l'ibis), l'hôtel héritage a su garder ce côté exceptionnel qu'on ne retrouve que dans les anciens grands hôtels. C'est le meilleur hôtel a tous les égards ! Merci l'équipe Héritage!

2026-03-13 via Nuitee
K
Kate couple gb
10
We felt like royalty - everything was exceptional. The best place we have ever stayed in Morocco!
Pros:

We were greeted with tea and biscuits and it was a wonderful check-in experience where we were upgraded to a suite for no extra charge. The manager made it her job to make us as comfortable as possible and even offered us a complimentary dinner in the hotel restaurant as we arrived quite late from our flight.

Our room was really comfortable with everything we needed and a lovely shower. We had bathrobes and lots of toiletries including a hairdryer, a gorgeous balcony with a view of the mountains, and separate sofa areas. There was a fridge and TV in the room as well as air con and a heater.

The breakfast was absolutely incredible. We came down every day to a table set especially for us with pastries, breads, ham and cheese, eggs, fruit and salad. We were brought fresh juice and coffee, bottled water, and they made omelettes to order. It was absolutely exceptional.

We had massages in the spa and the manager organised reservations for everything we wanted to do. They organised a lovely dinner at a nearby Michelin restaurant, and arranged for a car to drive us wherever we needed to go.

There was a gorgeous pool with sunbeds and seating areas all around which had lots of shade during the day. As we were there in February, we didn't really need the shade but it would be very nice during the summer months.

The location was brilliant as we were just around the corner from the entrance to the Medina. Everything felt extremely safe and the locals were genuinely friendly and helpful. We are already planning to go back to this hotel with our family and friends next year. It was such a lovely holiday.

Cons:

Nothing!

2026-02-28 via Nuitee
C
Carles couple es
10
Estada molt recomanable
Pros:

L'hotel Fes Heritage Boutique està molt ben situat. Ben a prop de la Medina i del centre històric de Fes.

El personal ha estat molt agradable. Ens hem sentit molt còmodes i hem rebut un tracte excepcional tant per part de la Directora Mme Hajiba com de la resta del personal, sempre atents i disposats.

L'hotel és molt bonic, amb instalacions modernes i una decoració ambientada al Marroc tradicional.

Només arribar ens van obsequiar un un te de benvinguda que hem pogut degustar diversos cops després durant la nostra estada.

L'habitació és preciosa. Ample, molt lluminosa i amb unes excepcionals vistes a la Medina, les tombes Merinides i a les muntanyes properes.

Durant el mes de febrer hem tingut un temps càlid i molt agradable tot i que a la nit refresca.

Des-de l'hotel hem pogut anar caminant al barri jueu i la Sinagoga, al cementiri (10Dh), al Palau Reial, que no es visitable, a la Medina, les tombes Merinides, a la curtiduría, les Madrasses, el Zoco, etc
Tothom es molt amable i respectuós amb els turistes.

Volem agrair als nostres hostes la seva hospitalitat i generositat. És molt recomanable.

Cons:

Tot ok

2026-02-23 via Nuitee
H
haouni extended_group fr
10
Sans faute
Pros:

Tout d’abord l’accueil et le professionnalisme du personnel et du manager.
Le personnel est au petit soins et attentif

2026-02-23 via Nuitee
T
Ton couple nl
10
We had an amazing stay!
Pros:

Perfect stay, great hospitality, mrs Hajiba was very gentl and helpful. Location is near the medina. We can recommend this hotel to everyone!

2026-02-22 via Nuitee
A
Abdullah solo_traveller sa
9
2026-02-14 via Nuitee
M
Mohamed couple es
10
Pros:

EL trato en general fue excepcional, siempre atentos por si queríamos algo, la ubicación perfecta, el desayuno muy completo de buffet libre, te preparan la mesa a tu gusto. Repetiría sin lugar a dudas. Un 10 a la señora Hayiba y su equipo.

2026-02-14 via Nuitee
Z
Zouhair couple fr
10
Pros:

Un séjour absolument parfait à l’Hôtel Heritage Boutique.
Dès notre arrivée, nous avons été accueillis avec une gentillesse rare par la directrice, Mme Ardan Hajiba, une personne exceptionnelle, d’une bienveillance et d’une élégance remarquables. Sa présence, son attention constante et son sens du détail créent une atmosphère unique, si chaleureuse et sincère que nous avons immédiatement eu l’impression d’être chez un membre de notre famille proche. Elle incarne à elle seule l’âme de cet établissement et fait toute la différence.

Le service est irréprochable à tous les niveaux : du petit déjeuner exceptionnel et royal, au voiturier, en passant par la femme de chambre, tout le personnel reflète parfaitement l’exigence, le professionnalisme et la bienveillance insufflés par la direction.
L’hôtel est magnifique, élégant et parfaitement entretenu, un véritable havre de paix.

Une adresse précieuse, rare, que nous recommandons les yeux fermés.

2026-02-13 via Nuitee
D
djamal couple fr
10
Paradisiaque
Pros:

Bien situé très propre personnel super surtout la gérante de l’hôtel Mme hadjiba
L’emplacement proche de la médina
Pdj parfait

Cons:

Rien

2026-02-09 via Nuitee
تركي couple sa
10
Pros:

النظافه

Cons:

كل شي جميل

2026-02-09 via Nuitee
H
Hsn_BA couple tn
10
Top notch service in a good location
Pros:

The service was exceptional. The location is top notch (parking in front of the hotel then few hundred meter from Medina entrance)
Room amenities are extremely adequate. The rooftop has a view on the Medina

2026-02-08 via Nuitee
S
Salwa couple sa
9
Pros:

Very hospitable, our room was upgraded, we only stayed for one night. Comfy beds, close to the old madina.

2026-01-30 via Nuitee
V
Viresh couple nl
10
Wauw!
Pros:

Een betere accomodatie dan dit is er niet. Service level van Hajiba is 10-sterren waard. Wat een super goede host. Zij is vriendelijk, professioneel, regelt alles en je wordt behandeld als familie. Ik reis veel over de wereld maar dit is next level. Als ik mijn eigen hotel had, had ik haar een baan aangeboden

2026-01-21 via Nuitee
J
Joussef couple it
10
Pros:

Tutto !!!! La posizione è davvero comoda per visitare la Medina , sei appena fuori dal caos ma vicinissimo alla sua entrata . La camera eccezionale !!

Siamo stati trattati benissimo dall inizio alla fine del nostro soggiorno tanto che abbiamo deciso di fermarci una notte in più .
Ringraziamo tutto lo staff dal parcheggiatore alla manager che è stata un vero tesoro e ci ha coccolati tanto ! Chiedete e vi sapranno consigliare per ogni esigenza .
Se dovessimo tornare sicuramente sceglieremmo ancora questo splendido hotel .

2026-01-20 via Nuitee
M
Moulay Riad extended_group ma
10
The Lady Manager is very sweet person Very welcoming and extremely professional
Pros:

Stuff was very nice and Helpful

Cons:

Everything was perfect I will definitely recommend it

2026-01-19 via Nuitee
H
Hakam solo_traveller ma
10
Magnifique
Pros:

All

Cons:

Nothing

2026-01-18 via Nuitee
O
Ouadghiri couple ma
10
2026-01-18 via Nuitee
Y
Yassine extended_group fr
10
2026-01-16 via Nuitee
A
Arua couple gb
10
Pros:

The hotel was very clean and the staff were very nice, especially the director, Mme Ardan Hajiba. I liked the location which was close to the Riad and many nice restaurants and rooftop bars. I will definitely come back

2026-01-14 via Nuitee