Fes Heritage Boutique luxury Hotel

Hotels
9.7 (157 reviews)
Place Batha , Fès , ma

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
9.04
Some comments on cleanliness issues, particularly in breakfast and dining areas.
Service
10
Numerous positive remarks about the staff being polite, helpful, and attentive.
Location
10
Excellent location near the medina; easily accessible.
Room Quality
10
Rooms described as warm, comfortable, and well-provided with amenities.
Amenities
9.51
Amenities were mentioned positively but some were criticized for being worn out.
Value for Money
9.05
Mixed feelings on value for money; seen as subpar relative to cost.
Food and Beverage
10
Positive feedback on breakfast options and included treats.
Overall Experience
10
Overall satisfaction with several mentions of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Amenities: Enjoy a relaxing stay at Fes Heritage Boutique luxury Hotel with an outdoor swimming pool, garden, and terrace. Indulge in delicious meals at the on-site restaurant and make use of convenient services like room service and concierge assistance.

Comfort and Convenience: Each air-conditioned room is elegantly furnished and includes modern amenities such as free WiFi and a TV. Wake up to a delightful continental breakfast and marvel at the city view from select rooms.

Exceptional Service: With multilingual staff fluent in Arabic, English, Spanish, and French, your every need is catered to. Let us assist you in planning your itinerary and exploring nearby attractions effortlessly.

Experience luxury and comfort at Fes Heritage Boutique luxury Hotel. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 157 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 10
A
angel couple es
10
Perfecto para una corta estancia en Fez
Pros:

La ubicación y la atención del personal siempre muy amables

2026-05-16 via Nuitee
F
Fernando solo_traveller es
10
Pros:

El servicio excelente. La hotel manager Hajiba es muy atenta. Desde que llegamos estuvo muy atenta y nos dio todo tipo de atenciones.

Cons:

Nada

2026-05-15 via Nuitee
M
Michael solo_traveller de
10
Pros:

Sehr nettes zuvorkommendes Personal. Sehr nette Mangerin, kümmert sich exzellent um alles.
Wir haben kostenfrei ein Upgrade für eine Suite erhalten.

2026-05-13 via Nuitee
M
Martien couple nl
10
We hebben genoten van de persoonlijke aandacht en het warme welkom in dit hotel.
Pros:

We werden behandeld als vorsten en voelden ons zeer welkom!

Cons:

We hebben geen aanmerkingen, alles verliep prima.

2026-05-12 via Nuitee
R
Robert couple us
9
2026-05-11 via Nuitee
A
Adnan couple sa
10
An exceptional hotel experience with genuine Moroccan hospitality — I felt at home in the heart of Fez.
Pros:

My stay at Fes Heritage Boutique Luxury Hotel was truly exceptional. From the first moment of arrival, the hospitality, professionalism, and warm atmosphere made me feel at home. The hotel is elegant, very clean, and beautifully maintained in every detail. The staff were consistently kind, respectful, and always ready to help with a genuine smile. Special thanks to Ms. Hajiba for her outstanding care and continuous support to all guests. I would also like to thank Chef Rachid for the delicious food and excellent restaurant service. The reception team, housekeeping staff, and everyone working at the hotel contributed to making my stay comfortable and memorable. The location is also excellent and convenient for exploring Fez. I truly felt like part of a family during my 11-night stay.

Cons:

Honestly, nothing significant. My experience was excellent overall, and the staff always responded quickly to any request with professionalism and kindness.

2026-05-11 via Nuitee
M
Margaret couple us
10
We were treated so specially in a beautiful setting. The whole hotel treats their guests warmly.
Pros:

The welcoming atmosphere, the authenticity of the decor and the comfort of our room. The location is also excellent. Highly recommend this hotel! It’s charming!

2026-05-10 via Nuitee
S
sylvain couple be
10
Modern comfort by the old medina
Pros:

Very modern clean and comfortable hotel; we were treated as vip by the manager who upgraded us to a suite; it’s an hotel for groups but the individual guests coming via booking are given a privileged attention by the manager and the staff ; parking at the door and perfect location to visit all parts of the city

2026-05-10 via Nuitee
F
Fabienne couple be
10
perfect, overweldigend
Pros:

De vrouwelijke manager is heel erg aanwezig. Van bij het ontbijt tot aan het slapengaan is zij drukdoende in de lobby en de eetzalen. Zij onderneemt alles om te zorgen dat individuele reizigers afgeschermd worden van de aanwezige groepen. Zo werd het ontbijt dan in een aparte rustige kamer geserveerd. We verbleven gezien de upgrade in een suite met goed bed, verschillende zetels, een terras en een comfortabele moderne BK met inloopdouche. Het ontbijt, gedekt op tafel, was meer dan overvloedig voor 2 pers: verschillende soorten verse en andere kaas, verschillende soorten vleesbeleg, meerdere smaken confituur en honing, fruitsap, warme dranken, stokbrood, typisch marokkaans brood, bereidde eieren volgens wens, een nutella pancake, meerdere soorten zoet gebak, gedroogd fruit allerhande, een yoghurtje, fruitsla...enz
We genoten tevens een gratis diner. Dagelijks offreerde men ons flessen water, vers fruit en koekjes op de kamer.

Cons:

niet echt iets

2026-05-08 via Nuitee
I
Isam couple ae
10
Excellent location and great warm service
Pros:

Location location location is perfect. Very warm and hospitable staff. Special thanks to Madame Hajiba for her hospitality, attention and support

2026-05-06 via Nuitee
B
Basudev Mukherjee couple us
10
The staff made my day...each day. The breakfast, Dinner were fresh and served with personalized att
Pros:

Excellent location and wonderful hospitality. The staff really go out of their way to make you feel comfortable. The customer service is definitely 5 Star plus. Hajima their Manager was Awesome! Definitely a place to be in if you're visiting Fes.

Cons:

Nothing really. Everything was do comfortable and relaxing. The staff was unbelievably awesome!!

2026-05-05 via Nuitee
S
SANJAY family_with_children us
10
Pros:

services and friendliness of the staff.
property, room and breakfast was great.

Cons:

n/a

2026-05-04 via Nuitee
F
Fatma couple ma
10
Pros:

10

Cons:

10

2026-05-04 via Nuitee
I
Imane family_with_children ma
10
Belle expérience en famille, staff très accueillant, bel emplacement
Pros:

Staff au petit soin, surclassement offert, mention spéciale à Mme Hajiba pour son écoute, son professionnalisme et sa délicate attention

Cons:

RàS

2026-05-03 via Nuitee
R
Rajaa couple ma
10
Séjour très agréable 😎
Pros:

J'ai beaucoup apprécié cet hôtel :
Son équipement, sa propreté, son emplacement ( Un carrefour entre l'ancienne et nouvelle ville de Fès ) son personnel gentil , chaleureux et accueillant.
Je tiens à remercier particulièrement Mme Hajiba qui nous a choisi une magnifique chambre avec une belle vue sur la médina et qui a été à nos petits soins.
Je vous conseille vivement cet hôtel 👍

Cons:

Difficile à trouver des points négatifs

2026-05-03 via Nuitee
M
Mohammad solo_traveller kw
10
It is deserve more than 10 out of 10
Pros:

Everything is great

2026-05-02 via Nuitee
L
LUSEKELO couple tz
10
Great stay!
Pros:

Our stay at the hotel was great. The highlight of our stay was the manager of the hotel, madam Hajiba (Ardan). This lady went out of her way to host us. We felt like royalty. She booked for us restaurants, arranged transport from one place to another etc. She does all this while being cheerful and welcoming.

She made sure our stay was as enjoyable as possible. Our visit to Fes wouldn’t be the same without her.

2026-04-30 via Nuitee
V
Vinay couple us
10
Don't look anywhere else. Just book this stay. I am a Marriot Titanium member, but never got this kind of welcome an
Pros:

We absolutely loved our stay here. The property is just 3 minutes from the Medina of Fes and about a 20-minute walk to the Chouara Tannery, which made exploring really easy.

The staff were incredibly welcoming and truly went above and beyond to make our stay special. We were pleasantly surprised with a complimentary suite upgrade, dinner, and a full-course breakfast.

A special shoutout to the manager, Hajiba Ardan, who took care of every little detail for us, she was amazing. This stay was genuinely memorable, and I’d highly recommend it.

Cons:

Nothing

2026-04-29 via Nuitee
M
MAADADI solo_traveller fr
10
SÉJOUR EXCEPTIONNEL À FEZ HÉRITAGE LUXURY
Pros:

Séjour exceptionnel, grand merci à madame la directrice ARDAN hadjiba, et toutes ses équipes vraiment très agréable j’ai rarement vue une personne aussi incroyable pour son hôtel et un traitement avec bienveillance et grand respect et soins pour tous ses clients…. Merveilleux je retournerai avec grand plaisir je recommande vivement cet hôtel

Cons:

Tout excellent 👌

2026-04-28 via Nuitee
G
Gerlinde couple de
10
Ein ganz toller Aufenthalt, hoffentlich können wir das wiederholen
Pros:

In Fes sollte Geburtstag gefeiert werden, deshalb haben wir uns nach einem besseren Hotel umgeschaut und wir sollten unsere Entscheidung nicht bereuen. Prima, dass wir unser Auto direkt am Hoteleingang parken konnten. Das herzliche Willkommen, das wunderschöne Zimmer mit Blick über die Medina von Fes, das sehr gute Bett, das ausgezeichnete Frühstück, das keines unserer Wünsche offen lies. Für uns, einfach perfekt. Der Geburtstag fing dann mit einem wunderbar dekorierten Tisch und noch mehr marokkanischen Leckereien an, unser Zimmer wurde mit Blumen dekoriert und zum Abendessen wurden wir eingeladen. Da durfte dann die Geburtstagstorte - und das Geburtstagsständchen auch nicht fehlen. Das Haman ist ebenfalls eine Empfehlung wert, das Geburtstagskind hat den Aufenthalt sehr genossen:) Es war einfach nur toll. Ganz herzlichen Dank an die wundervolle Managerin Frau Hajiba und das ganze Hotelteam für diesen unvergesslichen Aufenthalt, an den wir uns sicherlich mit großer Freude erinnern werden.

2026-04-26 via Nuitee