The Dillard House

Hotels
8.6 (198 reviews)
768 Franklin Street , Dillard , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful location
Accommodating staff
Serenity of the area
Cons:
Construction noise
Increase in prices
Issues with cleanliness

Categories

Cleanliness
8.31
Some reviews mentioned issues like smoke in the rooms and bugs.
Service
9.28
Staff received praise for their accommodating and helpful nature.
Location
9.32
Many guests appreciated the beautiful surroundings and proximity to attractions.
Room Quality
8.27
Rooms described as well-maintained but had issues like hard beds and smoke odor.
Amenities
8.8
Facilities under construction but some positive mentions about the refrigerator.
Value for Money
8.26
Some guests felt prices were high relative to the current condition and services offered.
Food and Beverage
7.81
Food quality was described as average, and prices were considered high.
Overall Experience
8.78
Despite the negatives, many guests were optimistic about future improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:23

Property Description

Charming Accommodations

Delicious Dining Options

Relaxing Outdoor Amenities

Book now to experience the ultimate getaway at The Dillard House!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 198 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
H
Hilda • family_with_children • us
9
Me recordó a mi lugar de origen…hermoso!
Pros:

Es un lugar hermoso para descansar y me encanta la vista tiene paisajes hermosos. Espero regresar pronto y por más días…💚

2026-07-23 • via Nuitee
C
Cristina • couple • us
10
Will be better the next time
Pros:

Everything!!! The property is the best around the area

Cons:

The construction work around We couldn’t really enjoy the getaway for 2 days and one night. I’m not too happy about it. The property should inform the client about the the situation because the work is happening almost everywhere around the property .

2026-07-21 • via Nuitee
S
Sharon • solo_traveller • us
10
Love this hotel!
Pros:

All of it!

Cons:

Only that my trip had to move on!

2026-07-08 • via Nuitee
C
Clarence • couple • us
8
Quiet nights and beautiful mountains to look at.
Pros:

The property is beautiful and has a lot of history.

Cons:

Peace and quiet.

2026-04-17 • via Nuitee
A
Austin • solo_traveller • us
2
Pros:

Location was beautiful

Cons:

Ants everywhere and ac not working

2026-04-13 • via Nuitee
B
Brian • couple • us
8
We enjoyed ourselves, the room and the restaurant and have already recommend it to others
Pros:

It was under construction but still felt homey and comfortable.

Cons:

Not really a negative thing but we stayed in 173 and the showerhead in the wall in shower had a leak if you directed it a certain way. Probably just needs a new gasket.

2026-03-14 • via Nuitee
J
Jeffrey W • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-02-10 • via Nuitee
V
VANCE • couple • us
9
Pros:

Close to the resturaunt.

Cons:

Construction blocked views.

2026-01-20 • via Nuitee
R
Randy • couple • us
10
Loved it. Will definitely be back.
Pros:

We stayed in the Highlands. It was peaceful and quiet. Great parking.

Cons:

Meals should be discounted if you stay at the facilities.

2026-01-19 • via Nuitee
R
Ron • couple • us
9
Relaxing
Pros:

Did not eat the breakfast --too expensive

Cons:

No complaints considering the purpose of our trip.

2026-01-19 • via Nuitee
L
Leah • couple • us
9
Would definitely stay there again.
Cons:

The staff was friendly and courteous. They went above and beyond to make our stay enjoyable. The property is under renovation.

2026-01-19 • via Nuitee
V
Virginia • couple • us
8
It was over all good
Pros:

View

Cons:

Construction

2026-01-19 • via Nuitee
P
Pamela • family_with_children • us
10
Great experience! Looking forward to the next stay at the Dillard House.
Pros:

Friendly and helpful staff. Beautiful surroundings.
Enjoyed the balcony/deck with a nice view.

Cons:

Nothing comes to my mind.

2026-01-19 • via Nuitee
R
Russell • couple • us
5
Pros:

I have been coming to Dillard House since I was a little, now I am an older lady, the food was terrible. Biscuits were cold and tasteless, the dinner was even worse. If administration does not improve the restaurant will not make it.

Cons:

Find someone that can cook the food right

2026-01-19 • via Nuitee
L
LINDA • couple • us
5
Disappointed as it was our first time staying at Dillard House. Love the history though.
Pros:

We liked the location to the wedding venue that we attended. We were happy that we had chairs on the patio to enjoy the view. The bathroom was nice but could use a table to put toiletries and hooks on the door or wall to hang our clothes while showering. We like having a the refrigerator because brought cheese and wine, and left overs from meals when we ate out.

Cons:

We were informed of road construction but we were not informed of the construction and renovations happening on the property. I was disappointed with that. The bed was a little too hard for us and the stink bugs were everywhere. They buzzed the bedroom all night. It would have been nice to have a small table on the patio so that we could set down our drinks while enjoying the view. We read the instructions to switch on the fan when using the fireplace, and we did, however, smoke still entered the room. As a result, the room and our clothes smelled of smoke all weekend. Also, the bathroom sink does not have a large cabinet, which made it difficult to set out our toiletries. Having a small table in the bathroom would help significantly. We didn't eat on the property, because we believe the prices were too high. There should have been a discount due to the renovations and having to move meals into the conference center.

2026-01-19 • via Nuitee
B
Brooks • solo_traveller • us
8
Overall Good stay!
Pros:

Beds were comfortable and room was clean. The staff were very friendly.

Cons:

There was black mold around the bathtub caulk. You had to hold down the flushing knob in order for toilet to flush completely. Room was dated.

2026-01-19 • via Nuitee
J
Jim • solo_traveller • us
7
Pros:

Breakfast was typical hotel meal. Dining staff seem disorganized and overwhelmed.

Cons:

Food could be much better.

2026-01-19 • via Nuitee
M
Mary B. • couple • us
8
Spent 21 years in Clarkesville. Had to get back for some mountain air!! Food always great!!
Pros:

My wife was there for a Women's Retreat from our church in Roswell. I tagged along for 2 nights - not 1.

Cons:

I was really frustrated that there was no clue how to get back to the rolling TV "menu". I went looking for college football on Fri. night with no success! Got help from "Lee". Why not indicate on your "how to use the TV sheet" that "10" is the desired button?? Also, had trouble getting the wifi. Did get help from the office. I should have checked my iPad for available wifi spots. Learned a lesson.

2026-01-19 • via Nuitee
T
Tonya McQueen • couple • us
8
Pros:

We were upgraded to a nicer room for no extra charge. The room was very big!! The beds were comfortable. The view was beautiful.

2026-01-07 • via Nuitee
K
kevin • couple • us
10
2025-12-29 • via Nuitee