Hotel Grand Bella

Hotels
5.3 (26 reviews)
Plot No 220/211 Opp. CST Delicious Food Gorai Road No1 . Borivali West Grand Bella , Mumbai , in

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Facilities

Guest education on local ecosystems and culture
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Cons:
Rooms are smelly
Rooms are small

Categories

Cleanliness
1.7
Rooms are smelly, indicating poor cleanliness.
Service
7.2
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
1
Rooms are small, indicating low room quality.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
3.7
Overall experience impacted by cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:52

Property Description

Convenient Location
Hotel Grand Bella is conveniently located in the Borivali district of Mumbai, making it easily accessible to popular attractions such as the Bombay Exhibition Centre and Kanheri Caves.

Comfortable Accommodation
The air-conditioned rooms at this 2-star hotel come with free WiFi, private bathrooms, flat-screen TVs, and city views in selected rooms. Guests can also benefit from amenities such as a safety deposit box, room service, and a 24-hour front desk.

Recreational Activities
For those looking for leisure activities, guests can explore cycling opportunities in the surrounding area or visit nearby attractions like Prithvi Theatre and Powai Lake.

To experience comfort and convenience in Mumbai, book your stay at Hotel Grand Bella today!

Important information:

We don't accomodate unmarried couples.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.3
Based on 26 reviews
Cleanliness: 1.7
Service: 7.2
Location: 7.2
Room Quality: 1
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 3.7
N
Nand Kishore • solo_traveller • in
10
Pros:

Good

2026-04-24 • via Nuitee
S
Shailendra • solo_traveller • in
5
Pros:

Have not taken

Cons:

Water was not provided by hotel staff

2026-04-22 • via Nuitee
N
Nagendra • family_with_children • in
10
2026-04-10 • via Nuitee
J
jitendrabhai • solo_traveller • gb
2
Overall staff was very friendly but helpless.!
Pros:

Nothing

Cons:

Locations,dirty,water blocks when you tack shower,electric wires hanging in bathroom,dirty food plants was left most of the times on stairs side..

2026-04-06 • via Nuitee
B
Bind • family_with_children • in
1
2026-03-15 • via Nuitee
M
Manan • solo_traveller • nz
5
2026-01-29 • via Nuitee
H
Halima • couple • in
1
DISAPPOINTED and DISGUSTED
Pros:

Nothing

Cons:

This is by far the worst hotel experience I have ever had, and I strongly warn everyone to stay as far away from Hotel Grand Bella, Borivalli, as possible.

The nightmare started the moment I entered the hotel. The staff was shockingly rude, unprofessional, and dismissive—as if guests are doing them a favor by staying there. No courtesy, no basic hospitality, just cold and arrogant behavior right from the entrance.

Then came the room. Absolutely disgusting. The entire place reeked of dust, mold, and dampness. The smell was so bad that I immediately started coughing and feeling uncomfortable. It felt like the room hadn’t been cleaned or aired out in ages. This is not just unpleasant—it’s a health hazard. Anyone with allergies, asthma, or even basic hygiene standards should NOT stay here.

As if that wasn’t enough, there were drunk people roaming the corridors, shouting and creating chaos. Loud noises, zero security, zero control. It felt unsafe, unprofessional, and completely unacceptable for a hotel. This place feels more like a shady lodge than an actual hotel.

We couldn’t tolerate it for more than 30 minutes. That’s how unbearable it was. When we informed the management and asked for a refund (which was completely justified given the condition of the hotel), they flat-out refused. No empathy, no accountability, no shame.

This hotel is a scam, plain and simple. The photos online are misleading, the reality is filthy, unsafe, and horrible. I genuinely believe this place should be inspected for hygiene and safety violations.

If you value your money, your health, or your peace of mind—DO NOT STAY HERE. I regret booking this place and hope this review saves others from making the same mistake.

2026-01-25 • via Nuitee
M
MAHESH SUNDARDAS • extended_group • in
5
Pros:

There is no any facility for entertainment.. like television is there but without indian cabel connection

2026-01-15 • via Nuitee
R
RANBAHADUR • family_with_children • in
10
2025-12-20 • via Nuitee
K
Kulmeet • family_with_children • in
2
Small rooms and its in a narrow place.
Pros:

Nothing honestly

Cons:

Rooms are smelly and small

2025-10-01 • via Nuitee
K
Krutarth • family with young children • in
7
Great for 1-2 days of living.
Pros:

The owner's behaviour was very good and friendly. Treated us well. He was okay with keeping our luggage for safety. There's RO on the terrace where you can fill your water bottles if you don't want to purchase water separately.

Cons:

The geyser was not working in the bathroom.

2025-05-31 • via Nuitee
S
Sanyam • family with young children • in
1
Worst service and ambience
Pros:

Nothing at all

Cons:

Rooms were not clean, Gyser was not working, it felt like a haunted premises instead of a hotel. Not worth it at all

2025-05-19 • via Nuitee
S
Senghani • young couple • in
9
Superb
2025-04-02 • via Nuitee
B
Birendra • young couple • in
4
Not worth anything
Pros:

No exhaust in toilet,size of bed too small for couple. Mosquito full.no restaurant .

2025-03-31 • via Nuitee
B
Birendra • young couple • in
3
Not comfortable for couple
Pros:

Location reachable from borivili station

Cons:

King size bed is small,not fit for couple,
Toilet does not have exhaust fan.No hotel/restaurant.

2025-03-23 • via Nuitee
V
Vishal • young couple • in
10
Exceptional
2025-03-19 • via Nuitee
A
Abdul • review category business travellers • in
6
Pleasant
2025-03-12 • via Nuitee
T
Tiwari • review category business travellers • in
5
Passable
2025-03-08 • via Nuitee
G
Gandhi • young couple • in
1
Very bad services
Pros:

Nothing

Cons:

Bathroom are not clean no safety for wires all hanging above ur head
Water heater not working
Room not cleaned

2025-02-28 • via Nuitee
B
Bhupesh • young couple • in
2
Very poor
2025-01-23 • via Nuitee