Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Polite and helpful staff
Cons:
Cleanliness issues
Limited breakfast quality

Categories

Cleanliness
7.38
Several reviews noted issues with cleanliness, including mould in rooms and dirty dishes at breakfast.
Service
9.85
Most reviews highlighted polite and helpful staff, although there were some complaints about service speed.
Location
10
Multiple reviews mentioned the excellent location near the lake and central area.
Room Quality
8.34
Rooms received mixed reviews; some were comfortable while others noted dated decor and maintenance issues.
Amenities
7.87
Limited amenities like no mini fridge and some issues with bathroom facilities were noted.
Value for Money
8.83
Value was rated higher considering location and staff service despite some cleanliness issues.
Food and Beverage
6.88
Breakfast variety and quality were criticized, alongside cleanliness of dining areas.
Overall Experience
8.87
Overall experience was mixed with positive notes on location and staff but significant complaints on cleanliness and service delivery.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:38

Property Description

Luxurious Accommodation
Experience comfort and style in our well-appointed rooms and suites, designed for a relaxing stay.

Convenient Amenities
Enjoy our on-site restaurant, bar, and sun terrace, along with 24-hour front desk service and free WiFi throughout the property.

Prime Location
Explore nearby attractions such as Sa Pa Lake, Sa Pa Stone Church, and Sa Pa Bus Station, all just a stone's throw away.

For a memorable stay in Sa Pa, book your room at Sapa Legacy Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 70 reviews
Cleanliness: 7.38
Service: 9.85
Location: 10
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 6.88
Overall Experience: 8.87
L
Lluka • solo_traveller • tw
8
Other than the Bathtub, 5 Stars Value
Pros:

Love the Central Location and the Lakeview Room with Balcony, plus a sumptuous Buffet Breakfast every Morning.

Cons:

Was disappointed with Hot water limitations for Hot Deep Bathtub soak. Takes almost an hour to fill up bathtub with 15 mins of Hot water x 3 intervals to fill the bathtub.

2026-05-29 • via Nuitee
Y
Yuliya • solo_traveller • by
9
Pros:

Great location, comfortable bed, parking for cars

Cons:

Very poor soundproofing. You can talk to your neighbors through the wall. When we checked into the room, our towels were dirty... They probably hadn't been replaced after the previous guests. We couldn't use them. The floor in the room was dirty.

2026-05-07 • via Nuitee
W
Wilmalyn • solo_traveller • us
10
Pros:

From the moment we booked to the day we checked out, the level of care and attention from the staff was truly exceptional. Even before arriving, Kevin made everything seamless—and when our stay took an unexpected turn and we had to bring my mom to the clinic for an asthma attack, he went above and beyond.
He didn’t just assist us—he guided us like a trusted local friend, making a stressful situation feel manageable and supported every step of the way.
The management is incredibly lucky to have someone like Kevin. His kindness, professionalism, and genuine care made all the difference. Thank you for everything.

Cons:

The only small thing we noticed was that the breakfast could have had a bit more variety—but honestly, it didn’t take away from our experience at all. With the beautiful lake view and being just steps from the door after breakfast, our mornings were still incredibly peaceful and happy.

2026-04-29 • via Nuitee
Z
Zaid • solo_traveller • om
9
Pros:

موقع الفندق مميز ، فندق نظيف.

Cons:

البوفيه غير متنوع و بالأخ لمن يبحث عن الاكل الحلال.

2026-04-22 • via Nuitee
M
Meredith • solo_traveller • au
5
Pros:

Good views and staff

Cons:

Bed was like a brick, pillows were flat and worn out. Hot water had a switch and it was turned off!

2026-04-20 • via Nuitee
P
Pratik • couple • au
9
Nice place
Pros:

It was a great accommodation.

2026-04-13 • via Nuitee
Đặng • family_with_children • vn
7
Pros:

Vị trí thuận tiện, gần hồ, có chỗ để xe miễn phí, đồ ăn sáng khá đa dạng.
Bạn lễ tân rất thân thiện, nhiệt tình hỗ trợ khách hàng

Cons:

Phòng hơi nhỏ, ko có tủ lạnh, k sạn 3,5* nhưng phòng vs ko có hút mùi, ko có thảm lau chân, nên từ nhà tắm bước ra là ướt luôn cả sàn

2026-04-07 • via Nuitee
F
Francisco • family_with_children • ca
8
Great location, but very hard beds
Pros:

Excellent location with beautiful lake view in quiet area.

Cons:

Beds are very hard and bizarre shower system with no barrier or curtain keeping water in.

2026-04-05 • via Nuitee
M
marie-pierre • family_with_children • fr
4
Grande déception
Pros:

L'emplacement

Cons:

Chambre très très vétuste / literie très dure / personnel ne parlait pas 1 mot d'anglais / ne donne aucun conseil pour les transferts vers d'autres sites / par nos propres moyens nous avons trouvé une agence super pour organiser notre transfert de nuit pour Cat Ba ( Saparis Sapa vraiment le top !) Nous avons donc demandé de garder la chambre quelques heures de plus en payant bien sûr et ils ont refusé ( alors qu'il restait des chambres)...À fuir !!!

2026-03-30 • via Nuitee
W
Wood • family_with_children • au
8
Pros:

The view. Make sure it's lake view

Cons:

Breakfast was below average for a westernerr

2026-03-27 • via Nuitee
D
Dwight • family_with_children • vn
10
2026-03-23 • via Nuitee
B
Bob78 • couple • fr
8
Bien situé et efficace aide de l'accueil
Pros:

Aide de l'accueil et situation centrée

Cons:

Vestusté et propreté à améliorer

2026-03-12 • via Nuitee
J
James Nicole • couple • us
9
Excellent stay
Pros:

Location is close to the central city. Staff was accommodating and friendly, especially with Kevin. Helped us booked our bus going to the hotel and going to the airport. Balcony view is the lake

Cons:

Bed was a little bit uncomfortable but still slept well

2026-01-29 • via Nuitee
W
wayanindra • family_with_children • id
10
A comfortable stay with a great location, good breakfast, and helpful staff.
Pros:

The breakfast is served buffet-style with many options, all delicious and familiar to Indonesian tastes. The location is excellent, right in front of Sapa Lake and close to popular attractions. The reception staff were very kind and helpful, providing clear information about motorbike rental and the weather conditions at Fansipan.

Cons:

The only downside was the toilet flush, which didn’t work properly at times. It would be great if this could be checked and fixed for future guests.

2026-01-20 • via Nuitee
T
Thái • solo_traveller • vn
9
2026-01-12 • via Nuitee
O
Om Prakash • family_with_children • ae
10
Pros:

Location, Breakfast and staff

2026-01-06 • via Nuitee
R
Roselle • couple • ph
7
2026-01-01 • via Nuitee
A
Azzouzi El Amrani • family_with_children • ma
10
Très bon séjour dans ce hôtel, je recommande
Pros:

Bel emplacement
Literie au top
Petit déjeuner varié

Cons:

Rien

2025-12-26 • via Nuitee
M
Mustapha • family_with_children • sg
10
Pros:

It is very close to all the tourist attraction

Cons:

Communication in English is a little difficult

2025-12-26 • via Nuitee
J
Joseph Nickol • couple • ae
10
Exceptional
Pros:

The facility itself and very convenient to all nice destinations

Cons:

Na

2025-12-25 • via Nuitee