Stayable Jax West

Hotels
4.8 (433 reviews)
910 Suemac Road, Jacksonville, FL 32254 , Jacksonville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Quiet atmosphere
Cons:
Distance to Mayo Clinic
Hard bed
Lack of amenities like breakfast

Categories

Cleanliness
6.05
The room was very clean, reflecting high standards.
Service
7.05
Staff was wonderful, especially Chris and Mike, exceeding expectations.
Location
4.05
Distance to Mayo Clinic mentioned as a drawback.
Room Quality
5.05
Room was generally satisfactory but was noted as being okay.
Amenities
3.05
Lack of ice machine, breakfast, and limited pool hours mentioned.
Value for Money
5.05
Overall feels fair; however, additional costs (security deposit) were problematic.
Food and Beverage
2.05
No breakfast available, leading to lower satisfaction.
Overall Experience
6.05
Great experience overall, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:58

Property Description

Modern Amenities

Stayable Jax West in Jacksonville, Florida, provides guest rooms with digital TV programming and refrigerators. Enjoy the convenience of free WiFi and private bathrooms with hairdryers.

Convenient Facilities

Benefit from free parking and on-site fax and photocopying services. Whether for business or leisure, our property ensures a hassle-free stay.

Nearby Attractions

Explore Jacksonville with ease - located just 15 minutes from EverBank Field, 17 minutes from the Jacksonville Zoo and Gardens, and 26 minutes from St. Johns Town Center.

Book your stay at Stayable Jax West for a comfortable and enjoyable visit to Jacksonville, Florida.

Important information:

Please note that cash is not accepted as payment. Credit or debit card must be used for payment and deposit. Accepted payment options are Visa, Mastercard, Discover, and American Express for payment. A processing fee equivalent to 3% of the total booking amount will be charged for card payments.

A damage deposit of $100 USD is required on arrival. This will be collected by credit card. You should be reimbursed within 7 business days of check-out. Your deposit will be refunded in full by credit card subject to inspection of the room.

Guests must be 21 years old or older to check-in, and all individuals staying in the room older than 17 years old are required to be registered to the room with a photo ID. Please note that all special requests are subject to availability and additional charges may apply.

Maximum of 2 pets per room are allowed and should not exceed 35 lbs. in weight per pet. Pets cannot be left unattended. There's a pet fee of USD 25 per pet (varies based on length of stay). Additional restrictions apply. Contact property for details.

All guests are required to complete our digital or mobile check-in process prior to arrival or at the time of check-in. This process may include, but is not limited to:

Submission of a valid government-issued photo ID
Identity verification (including selfie)
Confirmation of payment details and authorization
Acceptance of all applicable agreements, policies, and house rules

Failure to complete the required digital or mobile check-in may result in delayed access, denial of check-in, or cancelation of the reservation without liability to the property. The property reserves the right to request additional verification or documentation at any time to ensure guest safety and prevent fraud.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 433 reviews
Cleanliness: 6.05
Service: 7.05
Location: 4.05
Room Quality: 5.05
Amenities: 3.05
Value for Money: 5.05
Food and Beverage: 2.05
Overall Experience: 6.05
B
Bellazen couple us
8
2026-04-11 via Nuitee
T
Theresa couple us
1
The most disgusting 🤢 hotel in Jacksonville Florida
Pros:

Other than the eatery & gas stations, nothing

Cons:

The room was dirty I feel like I had no choice but to stay there because I was traveling on Amtrak and was with transportation. If I had a car I would have slept in the car. They make the pictures online look like a million dollars.

2026-03-31 via Nuitee
K
Keflyn couple us
10
2026-03-24 via Nuitee
B
Brooke family_with_children us
1
2026-03-23 via Nuitee
H
Herndon family_with_children us
1
Pros:

The open indoor area

Cons:

There were no key cards to rooms. The TV wouldn't work in 1 of our 2 rooms and we asked multiple times if someone would look at it but they never did. There was broken glass on bathroom floor that our grandson stepped on and cut his foot. When we reported it the staff acted like it was no big deal! The sheets were dirty on 1 bed. The pool was out of order. And after getting locked out of our room for the 3rd time staff had to take a crowbar to open our door and got snippy with us!

2026-03-22 via Nuitee
J
Jamya couple us
3
Stinks. No key card.
Pros:

It was a good price. A couple of food locations nearby which was convenient.

Cons:

The smell was so bad. Like as you walk in the atrium, it just smell so bad. The room smells bad. The water smelt bad. There was a ‘power outage’ so I couldn’t get a key card. So any time I wanted to leave my room I had to ask staff to let me back in or just leave the door open. I went to get breakfast came back and there was no one on site. Not one worker. I waited locked outside of my room for over 2 hours before someone came to open the door. Not an enjoyable experience. And that smell!

2026-03-22 via Nuitee
M
Michell family_with_children us
1
Wouldn’t recommend
Pros:

Nothing at all.

Cons:

Service wasn’t good, I had no key due to their system, the area didn’t seem like a place to have kids. People outside & not a lot of food choice to choose from. Seemed like people live there too.

2026-03-19 via Nuitee
K
Kelsey family_with_children us
1
AWFUL
Pros:

Liked nothing!!

Cons:

Had no breakfast. Room smelled like mold/mildew. Toilet did not work. Had no trash bags had to go get one. Pool was closed even though gotten told it was open. Front desk lady was absolutely rude. Cleaning cart was outside of our room & we had to sweep our own room. We had too be gated in and was not allowed out until 9am. Whole experience was terrible. We would like a refund back.

2026-03-17 via Nuitee
N
Naomi family_with_children us
1
Pros:

Front desk staff was friendly

Cons:

Booked a Double, received a King (we had 4 people in our party) Was informed the hotel was completely booked so our room couldn't be changed. The room and hotel are VERY dated. Photos posted on booking.com look NOTHING like the real space. I booked for the indoor pool which was closed the entire weekend. Our room didn't have a seating area as described within the booking site. There was nowhere to sit other than the bed. Only two towels and two washcloths were provided for 4 guests. Overall, this was a bad experience. I do NOT recommend booking

2026-03-16 via Nuitee
S
Sims couple us
10
Overall i would recommend Stayable to everyone!!!666
Pros:

The staff was very accommodating!

Cons:

The pool was closed . That was a huge reason we got this particular places

2026-03-15 via Nuitee
C
Courtney couple us
3
Pros:

Value

Cons:

Front staff seemed miserable, before we even made it to the room we were engulfed by the smell of Marijuana. There was a large group of people standing by our door smoking weed, listening to loud music, and being very loud when we went to find our room. I’m pretty sure they live there/extended stay. The room itself smelled like a woman’s period, we couldn’t shower because our towels were damp( maybe just not dried long enough, but we were wiling to chance it). Cosmetics of room just really needed to be better, I wouldn’t walk around in that room barefoot.

2026-03-15 via Nuitee
S
Shelby couple us
1
Pros:

Worse place if ever stayed in my life

Cons:

Very very dirty

2026-03-10 via Nuitee
J
JONES extended_group us
6
Cons:

Waiting to be checked in , 2 hoir

2026-03-08 via Nuitee
F
Fullalove family_with_children us
8
2026-03-02 via Nuitee
J
Jonathan solo_traveller us
1
2026-03-02 via Nuitee
R
Rice couple us
10
2026-03-01 via Nuitee
M
Maliah solo_traveller us
5
2026-02-22 via Nuitee
L
Latorya couple us
5
2026-02-13 via Nuitee
D
Dashawn couple us
3
2026-02-09 via Nuitee
R
rodney extended_group us
7
2026-01-31 via Nuitee