Stayable Jax West

Ac doesn't work well
Nasty
Smells bad
Restroom / shower look like a pig bath
Towels and paper toitel not new
The only good thing was the TV that has internet
Curtains don't cover all the windows

Not very comfortable beds and pillows. Shower left something to desire. Poor drainage. Was surprised to learn we were locked in. Later that day, I visited the front desk and found out the exit plan for evening and early morning hours.

The room had a bad smell

Everything it was terrible dirty the staff weren’t helpful roaches and bed bugs

When first walked into building there was no air conditioning in building extremely hot the heat hits you straight in the face it's miserable especially when you're coming in from the heat very understaff three people doing all positions of hotel I have thirty years of housekeeping experience I was interviewed for a housekeeping while I was in Virginia was promised a position once I got there was immediately denied I guess because of my race there was never anyone at front desk to help online it said hotel had breakfast there was no breakfast not even coffee pool was close inside smelled like mildew and wet animals I had two rooms one for me and grandkids one for my pregnant daughter and son n law my floor flooded twice due to AC daughter couldn't stay in room due to smell of mold and smell of air conditioner she only stay one day they did try to change rooms but daughter who is eights pregnant got sick and couldn't stay so she left I ask for a refund from Sage the manager property for two years for refund for days that was not uses she told me I couldn't get refund for used days because my daughter refused to switch rooms I don't blame my daughter she's pregnant mold harms unborn babies my daughter left and went into a shelter with my grandkids because she had no where else to go this was a permanent move for us all to Jacksonville Florida one of the onsite construction worker (was very rude and nasty to my daughter was reported to manager nothing was solved I guess she was all for the worker I never received housekeeping service I'm hurt and disappointed that I couldn't get refund from my daughter's rooms the area sucked nothing but trucks and high restaurants and gas stations around I didn't feel comfortable at all in area or hotel I still want my refund for the room that wasn't used Jason and Shell were the best employees there I want my money back from unused room they robbed me of my money place would be better...

Just front aeaa and pool area was hot

Dirty environment, smell of marijuana, lots of noise.

Mold in the room. Television channels didn't work most of the time. I booked a different room and then was told when I got there that the room was not available. They gave me a substitute room and it was crap. And was not worth the price that I paid for the other one. The toilet would not flush half of the time. There was not enough towels or wash clothes in the room and when I went to get more could not find any staff to help.

I waited 2 hours for a attendant to open the front door, so I eventually left

The room was dirty I feel like I had no choice but to stay there because I was traveling on Amtrak and was with transportation. If I had a car I would have slept in the car. They make the pictures online look like a million dollars.