Okay Palace Hotel

Hotels
8 (621 reviews)
#42, Street19z , Phnom Penh , KH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast not included
Outdated facilities

Categories

Cleanliness
6.75
Some reviews mentioned outdated conditions and cleaning issues.
Service
9.25
Staff were frequently described as friendly and helpful.
Location
8.75
Location is praised as being central and convenient.
Room Quality
7.25
Rooms noted as comfortable but mentioned issues with cleanliness.
Amenities
8.25
Amenities like TVs and balconies were mentioned positively.
Value for Money
8.25
Good value noted but some pricing issues with breakfast.
Food and Beverage
7.25
Breakfast issues noted, with no breakfast in the hotel initially.
Overall Experience
8.25
Generally positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

City Views and Pool Access: Enjoy stunning city views from your private balcony at the 4-star Okay Palace Hotel. Take a dip in the outdoor swimming pool or relax at the bar for a perfect getaway.

Modern Amenities and Dining Options: Indulge in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and more. Taste a variety of cuisines at the on-site restaurant, catering to all dietary needs.

Entertainment and Convenience: Have a great time playing billiards or utilize the business center during your stay. With a prime location near key attractions, Okay Palace Hotel is the ideal choice for your Phnom Penh visit. Book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 621 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
R
Raymond Martell • couple • au
9
Customer service makes a huge difference at these hotels, there are some great places and there are some terrible places
Pros:

The staff were very friendly, helpful and welcoming,
Especially Chulsa & Vannak, both had exceptional customer service, and made us feel so welcome,
The rooms are spacious, clean and very comfortable, great value for money, the rooftop pool area/restaurant also magnificent,
One of the best hotels in Cambodia

Cons:

Leaving

2026-09-17 • via Nuitee
A
Atilla Murat • solo_traveller • hu
10
2026-09-08 • via Nuitee
D
daniele • solo_traveller • it
10
Pros:

The friendliest and nicest staff ever, everybody was really kind and professional

2026-09-03 • via Nuitee
L
Lakshmi • family_with_children • in
9
Wonderful staff, good location.
Pros:

The staff - wonderful hospitality! Loved all of them who were at the front desk.

Cons:

Charging points were less. There was just one socket for the kettle, for charging other devices. That seemed to be a small issue.

2026-08-25 • via Nuitee
T
TOSHIHIKO • family_with_children • jp
4
価格の感覚からは許容範囲ですが、星の数や掲載写真の印象を前提にするとがっかりなホテルでした。
Pros:

オーケーブテックホテルで提供された朝食は眺めも良くおいしかったです。
ベッドメイクや掃除も問題ありませんでした。

Cons:

設備が古く、椅子は背もたれが壊れ、バスローブは繊維がボロボロで使う気になりませんでした。
タオル類はバスタオルしかなく、せめてフェイスタオルくらいの用意は欲しかったです。

2026-08-17 • via Nuitee
S
Sebastien • couple • fr
10
2026-08-14 • via Nuitee
G
Gloria • family_with_children • it
10
Rilassante
Pros:

La posizione, la cortesia del personale e la professionalità.

Cons:

il buffet della colazione è davvero molto vario, ben presentato con cibo eccellente. Da italiani non ci sarebbe dispiaciuto un po' di varietà dolce. Si trova burro pane e marmellata che va benissimo ma rispetto alla scelta salata enorme un pochino in più di scelta dolce sarebbe perfetto. Magari si può aggiungere lo yogurt :)

2026-08-11 • via Nuitee
D
Daniel • solo_traveller • ch
9
Okay I guess
Pros:

It was okay I guess, though the variety could be better, you had to walk to the other hotel to get breakfast in the morning so that was kind of awkward. Staff were sweet and helpful, location's nice since well, most of everything is within walking distance even if the sidewalks are hostile sometime

Cons:

The restaurant is clearly very quiet I had to spend time in the other hotel's restaurant which is a trade off I suppose, the lounge in the other hotel has terrible music, it loops itself constantly and doesn't fit the decor at all

2026-08-02 • via Nuitee
C
Clara • solo_traveller • jp
9
Pros:

The breakfast was alright I suppose, nothing to write home about, the location was convenient but a bit unexpected as it was at the very end of an alley

Cons:

The music/ambience in the lobby could be better, it sounds rather generic and it goes on and on and on, it's droning and the alley leading up to the hotel always has some sort of homeless person looking for alms

2026-07-24 • via Nuitee
C
Csaba • solo_traveller • hu
7
2026-07-13 • via Nuitee
K
KITTHY • solo_traveller • my
7
Pros:

Good facilities

Cons:

Lack of power points

2026-07-11 • via Nuitee
S
sally • couple • au
9
2026-07-04 • via Nuitee
J
Jan • solo_traveller • nl
9
Just alright, good for the price
Pros:

It was alright, run of the mill breakfast, the location was pretty nice though, its walking distance to major attractions, there's also quite a few cheap cafes nearby on the museum's side so that was pretty nice.

2026-06-16 • via Nuitee
K
kapil • couple • in
10
Tradition and comfort together
Pros:

Enjoyed everything about the property and made lovely memories

2026-06-10 • via Nuitee
K
Kim • couple • fr
8
rien a dire
Pros:

oui j'aime

Cons:

rien

2026-06-08 • via Nuitee
C
Csaba • solo_traveller • hu
7
2026-06-07 • via Nuitee
N
Nha • solo_traveller • kh
10
2026-06-05 • via Nuitee
N
Nha • solo_traveller • kh
10
Stunning Views & Great Service
Pros:

From arrival to departure, the service was seamless and warm. The accommodations were pristine, boasting picturesque vistas of the Royal Palace . A fantastic breakfast selection paired perfectly with the hotel’s unbeatable location, situated just steps away from the National Museum and Royal Palace

Cons:

Noting

2026-06-05 • via Nuitee
P
Piotr • solo_traveller • us
10
Hotel to stay again
Pros:

Location, room size, balcony with view, and attitude of personnel

Cons:

The photographs in the description mix two different rooms.

2026-05-05 • via Nuitee
S
Sabrina • couple • ca
9
Pros:

Gorgeous property, great service, lovely breakfast.

Cons:

Found a bedbug.

2026-05-04 • via Nuitee