Okay Palace Hotel

Hotels
8 (599 reviews)
#42, Street19z , Phnom Penh , kh

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast not included
Outdated facilities

Categories

Cleanliness
6.75
Some reviews mentioned outdated conditions and cleaning issues.
Service
9.25
Staff were frequently described as friendly and helpful.
Location
8.75
Location is praised as being central and convenient.
Room Quality
7.25
Rooms noted as comfortable but mentioned issues with cleanliness.
Amenities
8.25
Amenities like TVs and balconies were mentioned positively.
Value for Money
8.25
Good value noted but some pricing issues with breakfast.
Food and Beverage
7.25
Breakfast issues noted, with no breakfast in the hotel initially.
Overall Experience
8.25
Generally positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

City Views and Pool Access: Enjoy stunning city views from your private balcony at the 4-star Okay Palace Hotel. Take a dip in the outdoor swimming pool or relax at the bar for a perfect getaway.

Modern Amenities and Dining Options: Indulge in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and more. Taste a variety of cuisines at the on-site restaurant, catering to all dietary needs.

Entertainment and Convenience: Have a great time playing billiards or utilize the business center during your stay. With a prime location near key attractions, Okay Palace Hotel is the ideal choice for your Phnom Penh visit. Book now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 599 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
A
ANDREE • couple • fr
10
Pros:

Dans cet hôtel à la décoration élégante, nous avons beaucoup aimé notre grande chambre très lumineuse avec 4 grandes fenêtres et un petit balcon offrant une perspective élargie. Le coin canapé, le bureau et la salle de bain nous ont aussi totalement satisfaits. Enfin, nous avons apprécié l'attention du personnel pour nous accueillir et nous conseiller.

2026-03-14 • via Nuitee
L
Leon • family_with_children • au
7
Good but improvements to be made.
Pros:

Excellent staff. Location. Comfortable bed. Shower was excellent. G

Cons:

Noisy Air conditioning. Only one large towel each, no hand towels until requested.

2026-03-02 • via Nuitee
L
Laurence C75 • family_with_children • fr
9
Pros:

L'emplacement central, la gentillesse du personnel

Cons:

L'attente pour les ascenseurs

2026-02-23 • via Nuitee
S
sutsai • family_with_children • tw
1
Pros:

tuk tuk driver

Cons:

It's for Okay boutique hotel
I change hotel from Royal palace hotel to Okay boutique hotel
because of I must be go to Okay boutique for breakfast
but stairs very high so I can't walk
therefore I change to Okay boutique but they give me a broke out of room for me

2026-01-31 • via Nuitee
R
Robert • solo_traveller • au
8
I enjoyed my stay. Not happy with Booking.com.
Pros:

The staff and room size.

Cons:

The power points.

2026-01-24 • via Nuitee
S
Sandrine • family_with_children • kh
6
Rapport qualité prix intéressant mais l’appellation palace me semble un peu exagérée
Pros:

Le petit déjeuner était agréable, le personnel à l’écoute

Cons:

Les équipements : lumière défaillante, baignoire pas impeccable.

2026-01-19 • via Nuitee
S
Sandeep • extended_group • in
9
Good value for the money
Pros:

Good ambiance, good food, good staff, overall good experience.

2026-01-19 • via Nuitee
N
nicole • family_with_children • fr
9
Pros:

Très bon accueil

2026-01-16 • via Nuitee
A
AL • family_with_children • fr
8
Pros:

Le lieux est bien mais il y a mieux.

Cons:

Le fait d'aller dans un autres hotel pour le petit dej

2026-01-15 • via Nuitee
J
Jinmi • solo_traveller • us
7
Not bad but probably would not recommend.
Pros:

Ornate wood design throughout the entire hotel including the bedroom.
Nice roof top pool and bar.

Cons:

Shower stall and fixtures not working properly.

2026-01-15 • via Nuitee
L
loretta • solo_traveller • it
8
Pros:

Posizione impareggiabile e personale gentilissimo. Buona la colazione anche se viene servita nell’hotel gemello distante pochi metri .

2026-01-14 • via Nuitee
S
Sanjay • family_with_children • au
8
Pros:

The rooftop pool is cool 😎

Cons:

The restaurant is actually at another location. Food takes ages to arrive by which time it is cold.

2026-01-12 • via Nuitee
A
agnieszka • extended_group • pl
6
I was expecting more
Pros:

Good location nice window view on palace
Quite quiet

Cons:

The room was smelling with cigarettes
And was very small so it was hard to move around without hitting the wooden huge beds

2026-01-09 • via Nuitee
P
Piotr • couple • pl
10
2026-01-08 • via Nuitee
D
Donna • family_with_children • gb
8
2026-01-08 • via Nuitee
B
Bill • solo_traveller • kh
10
2026-01-07 • via Nuitee
Y
Yann Poillot • family_with_children • fr
6
2026-01-06 • via Nuitee
C
Cyrielle • family_with_children • la
9
Pros:

La taille des chambres, le professionnalisme du personnel, le bar et la piscine sur le toit, le petit déjeuner, la localisation ! C'était parfait !

2026-01-04 • via Nuitee
S
Stanislas • family_with_children • fr
7
Excellent rapport qualité, prix, emplacement, idéal, vue, superbe sur la ville, le palais et le fleuve
Pros:

Hôtel parfaitement situé en face du Palais-Royal avec une piscine sur le toit idéal pour les apéro

2026-01-04 • via Nuitee
G
Giulia • extended_group • it
10
Pros:

Struttura molto bella e pulita, le camere ampie e luminose e lo staff molto cordiale.

2026-01-04 • via Nuitee