OLENG'OTI GARDENS

Hotels
6.6 (13 reviews)
OLENG'OTI GARDENS LTD , Narok , ke

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
No positive aspects mentioned in provided reviews
Cons:
Receptionist issues
Check-in problems
Price discrepancies
Noise disturbances

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning issues related to room cleanliness.
Service
4
Guests had significant complaints about the service, including check-in issues, pricing inconsistencies, and noise disturbances.
Location
5
No specific feedback mentioned about the location.
Room Quality
4
Guests experienced issues with room allocation and pricing discrepancies.
Amenities
4
Amenities were not highlighted in the reviews provided.
Value for Money
2
Guests felt the hotel was not worth the price due to various issues encountered during their stay.
Food and Beverage
5
No specific feedback provided on food and beverage services.
Overall Experience
3.5
Overall negative experience indicated by various complaints raised by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-12 07:23

Property Description

Luxurious Accommodation: Indulge in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private terrace.

Delectable Dining Options: Enjoy a variety of culinary delights at our on-site restaurant, serving African and American cuisine, with options for vegetarian, dairy-free, and halal diets.

Scenic Surroundings: Relax and unwind in our beautiful garden, or socialize in the shared lounge and bar. Experience comfort and convenience at OLENG'OTI GARDENS.

Book now to experience luxury and relaxation at OLENG'OTI GARDENS in Narok.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 13 reviews
Cleanliness: 5
Service: 4
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 2
Food and Beverage: 5
Overall Experience: 3.5
T
Theoplus family_with_children ke
1
Pros:

Nothing

Cons:

Receptionist our booking wasn't there, we had to check in to any room, got a different price upon check in and check out
Not worth it, at around 6 in the morning someone moving things on the other side.

2025-09-06 via Nuitee
T
Timothy review category business travellers ke
5
Passable
2025-02-13 via Nuitee
I
Irene family with young children ke
8
Very good
2025-01-21 via Nuitee
R
Rafal family with young children pl
4
Disappointing
Pros:

comfortable bed, hotel location on the main road, on-site restaurant with very good food

Cons:

after arriving at the place and checking in We received keys to three rooms from the receptionist. after about three hours we were asked to pay for our stay we agreed to pay. we were informed that we had to pay more than the bill on booking.com because the rooms we got are different than the ones I booked. due to the fact that at that moment we were going to visit family I said we would explain everything when we got back. after our return around 10pm they tried to extort money from us again for rooms in which we had already unpacked I repeated many times that we received the keys from the receptionist after showing the booking confirmation. the receptionist knew exactly what she was doing. from 10pm to midnight they tried to force us to change rooms or pay a higher amount. after the intervention of the booking.com staff, the hotel owner agreed with my arguments we stayed in the rooms, but I cancelled the second reservation I had made at this hotel

2025-01-21 via Nuitee
A
Aeneas group ke
10
Exceptional
2025-01-18 via Nuitee
E
Elizabeth young couple ke
7
Good
2025-01-01 via Nuitee
R
Robert review category business travellers ke
8
Very good
2024-12-17 via Nuitee
T
Tom family with young children ke
7
Good
Pros:

The facilities was good

Cons:

Their breakfast is served late we had to leave despite prior information without taking it. They need to improve on hospitality

2024-12-07 via Nuitee
W
Wesley young couple ke
8
Very good
2024-10-21 via Nuitee
R
Raphael solo traveller ke
6
Pleasant
2024-10-12 via Nuitee
T
Trevor family with young children ke
5
Passable
2024-05-16 via Nuitee
P
Pauline review category business travellers ke
9
Great Stop-Over stay.
Pros:

Wonderful.

2024-03-23 via Nuitee
L
Lincoln family with young children ke
8
Very good
2024-03-15 via Nuitee