Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly hosts
Spacious rooms with good amenities
Cons:
Poor road conditions
Hygienic issues with bathroom facilities

Categories

Cleanliness
9.28
The rooms were described as clean and well-maintained, though some guests noted hygiene issues with a dirty sink.
Service
9.75
Many guests praised the friendliness and helpfulness of the hosts.
Location
8.79
While the location was appreciated for its proximity to the beach and town center, there were complaints about poor road conditions leading to the hotel.
Room Quality
9.74
Rooms were frequently mentioned as large and comfortable with good amenities.
Amenities
9.77
Amenities were generally positive, with good breakfast and availability of kitchen facilities.
Value for Money
9.73
Guests felt the overall experience justified the price, especially with high-quality services.
Food and Beverage
9.78
Breakfast was mentioned multiple times as being excellent and a highlight of the stay.
Overall Experience
9.99
Guests reported a largely positive overall experience, feeling welcomed and relaxed during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:42

Property Description

Luxurious Accommodations
Rooms with air conditioning and private bathrooms
Fully equipped kitchen and free WiFi

Relaxation and Recreation
Outdoor swimming pool and public bath
Fitness classes and yoga classes
Garden views and picnic area

Delightful Dining Options
À la carte and continental breakfast
Packed lunches for day trips
Garden for relaxation

To book your stay at Casa Kobaab Tulum and experience luxury and relaxation in Tulum, visit our website now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

9.6
Based on 68 reviews
Cleanliness: 9.28
Service: 9.75
Location: 8.79
Room Quality: 9.74
Amenities: 9.77
Value for Money: 9.73
Food and Beverage: 9.78
Overall Experience: 9.99
ÖYKÜ couple tr
9
Gem in La Veleta
Pros:

Exceptional staff. Roxana and Ramon made us feel like we are at home. They answered to all our needs.
The breakfast was really good, the healthiest food we had in mexico :)
The room got cleaned and tidied everyday, no questions.
The hotel itself is also very beautiful, green, esthetic. Everyday when we arrived the room, we were feeling extremely happy.

Cons:

I would not say it as downside but we got the deluxe apartment with private pool. We have not used the pool - it seems a little dark- but apparently the water comes from a cenote and that is the reason- we swam in real cenotes instead.
It is not a completely silent area, neighbors are partying regularly. You hear usually music almost every night. We could still sleep perfectly except one night.

2026-03-16 via Nuitee
V
Viktoras couple lt
10
2026-03-15 via Nuitee
A
Anna couple de
10
Perfect place to enjoy Tulum!
Pros:

We had an amazing time staying at this family owned Hotel. The Apartment was spacious and clean, we had pur own private Pool and the public one right in front of the door, the bed was very komfortable and we enjoyed every minute!
The breakfast on the roof terrace was delicious and looking over the jungle while drinking a coffee was just spectacular!
But the best thing was the Hosts. They helped us so much with choosing the best restaurants, beachclubs and getting around in general. It soon felt like staying with friends! Highly recommended!

Cons:

Nothing Casa Kobaab could change, but in a perfect world the road to the Hotel would be a bit easier. We had no 4WD and sweated a lot the first time going there. But it is absolutely doable to get there with a regular car, don't let the road scare you!

2026-03-12 via Nuitee
M
Mehrdad couple us
9
2026-03-11 via Nuitee
P
Pawel couple pl
10
Just perfect!
Pros:

We spent three weeks at Casa Kobaab, and it was a fantastic choice. From the very beginning we felt we had found the right place. In fact, we enjoyed it so much that we would have happily stayed even longer.
The hotel has a great location - it’s slightly outside the busy part of Tulum but still close to the center. Because of that, it’s quiet and peaceful, which makes it a perfect place to relax away from the noise and crowds of the town centre. The area also feels very safe.
The rooms are large and spacious, beautifully designed with a lovely boho vibe that fits Tulum perfectly. The beds are very comfortable, and the rooms are cleaned daily to an impressively high standard.
Another big highlight is the breakfast. It is fresh, delicious, and made from organic products. Roxy prepares it specially for the guests, so everything is made just for you. And the coffee is excellent! Breakfast is served on the rooftop, which is a beautiful and peaceful place with great views - a really wonderful way to start the day.
But the biggest treasure of this place is Ramon and Roxana. When we arrived, they told us they wanted to be our “Mexican family” - and that is exactly how it felt. They are incredibly friendly, kind, and helpful, which gives the entire place a very warm, home-like atmosphere. During our trip we had a few unexpected adventures, and they always did everything they could to help us. It’s also definitely worth following their recommendations - as locals they know exactly which places and restaurants are truly worth visiting.
And of course we have to mention Hendrix, the owners’ cat - we already miss him <3
Ramon, Roxy- we would like to thank you both for everything. You made us feel truly at home. We honestly couldn’t have imagined a better honeymoon, and a big part of how special this time was is thanks to you.

Cons:

nothing

2026-03-10 via Nuitee
M
Margaux couple fr
9
Pros:

Les propriétaires sont très aimables.
Je ne suis pas habitué à faire des maisons d'hôtes mais cette expérience m'a fait changer d'avis.

Vraiment top.

Cons:

Dans les chambres il n'y a pas de volet. Il faut s'habituer à se réveiller en même temps que le soleil.

2026-03-09 via Nuitee
M
Maya couple il
9
Pros:

The hotel is actually more of a bed and breakfast, in the sense that it is a family-run business and the owners live on the property and personally provide service to the guests — which can sometimes be an advantage and sometimes a disadvantage. Roxana is a wonderful and welcoming host, with a genuine willingness to help and pamper her guests.

The room is huge and beautiful, with a large window. Guests are offered small and thoughtful perks — complimentary water refills, access to a workspace, and even mosquito spray. The surroundings are very quiet, in a new residential neighborhood.

Cons:

As others have mentioned, although the neighborhood is already built, none of the roads are paved yet, and the access roads are barely suitable for a standard family car. This also makes walking to and from the city inconvenient and unpleasant. While this is obviously beyond the owners’ control, it is something worth taking into consideration. The area is probably very new, because when we ordered food through an app, the delivery driver got lost and had trouble finding the property.

The kitchenette in the room is charming, but it did not include a microwave or a coffee machine. Roxana kindly brought us a coffee maker when we asked, but we didn’t feel comfortable repeatedly asking for additional items that were missing. There was no cutting board, no bowl for salad or pasta, and no serving spoon or teaspoons. Although there is a frying pan and a pot, I don’t think it’s really possible to prepare a proper meal there. I’m sure Roxana would have gladly provided anything we needed, but when I travel, I prefer to be as independent as possible.

The room was lovely and the house itself is stunning. However, it is designed in an open-space style with large windows covered only by white curtains and with almost no sound insulation from neighboring rooms. When we stayed there, the other guests were wonderful and it was quiet, and we are not particularly sensitive to morning light. Still, this is something to be aware of for anyone who is sensitive to light or noise.

2026-03-06 via Nuitee
C
cyril couple fr
10
Pros:

Hôtel familial très récent dans un quartier en mutation qui deviendra je pense le quartier le plus dynamique de tulum.Roxana a été d'un accueil très chaleureux et a su nous mettre en contact avec des locaux pour nos excursions durant notre séjour.Merci beaucoup et a très bientôt.

2026-03-05 via Nuitee
J
jean francois solo_traveller fr
10
Calme confort gentillesse
Pros:

La gentillesse de roxana et Ramon toujours disponible un appartement grand et très bien agencé(c’est l’endroit où j’ai le mieux dormi durant tout mon séjour)un petit déjeuner de grande qualité avec une baguette digne d’une boulangerie parisienne
Super endroit, super design pour se relaxer

Cons:

Rien

2026-03-04 via Nuitee
A
Adriano couple ch
10
Highly recommended apartments
Pros:

We had the pleasure of staying here in Tulum and really enjoyed every aspect of the trip. The host was incredibly welcoming, friendly, and made sure every aspect was taken care of. Quiet location (away from the main streets of Tulum), healthy delicious breakfast and spacious, clean rooms! However, very fast in the city center by car/bike/scooter!

Cons:

As in most parts of mexico, the curtains were pretty thin, allowing for light to get in in the morning.

2026-03-02 via Nuitee
R
Rezkova couple cz
10
Pros:

Roxana byla neuvěřitelná... skvělá,v podstatě nám dělala průvodce po Tullum

Cons:

Matrace pro dva dospělé lidí je malá,postel je velká, vešla by se klidně širší matrace.

2026-03-01 via Nuitee
T
Timo couple fi
10
we will not forget this place.
Pros:

the host couple were really great. their personality is in a class of its own and they are very helpful. we felt this place as our second home right from the start. we got good tips about restaurants and attractions in the area. and their cat hendrix was really lovely. if we ever come to tulum again we will definitely come here again.

2026-03-01 via Nuitee
P
Pierre couple fr
8
2026-02-24 via Nuitee
H
Hilary couple gb
9
A great boutique hotel - highly recommended
Pros:

This is a wonderful hotel, spacious, beautifully designed, comfortable and spotlessly clean. Ramon and his wife went out of their way to make our stay special - nothing was too much trouble. It was just a short walk from the restaurants and shops of 7 street, although - be warned - many of the roads are rough and unmade. Breakfast was included and was served on the roof terrace. I can highly recommend Casa Kobaab

2026-02-15 via Nuitee
A
Antoine couple gb
10
A one-of-a-kind stay with the kindest hosts you could hope for
Pros:

Everything about our stay was exceptional. Roxy went above and beyond to make us feel welcome. We truly can’t thank her and her family enough for making us feel so at ease in such a short time. The location is fantastic, and our bedroom was as comfortable as it gets.

This is a very special place run by truly wonderful people, an absolute must-stay if you’re visiting Tulum.

Thank you again for such a warm and memorable welcome.

Cons:

Absolutely nothing

2026-02-12 via Nuitee
J
Jean-Baptiste couple fr
8
Une bonne étape sur la route des ruines de Tulum et de Coba
Pros:

Propriétaire très gentil, essayant de faire son maximum pour accélérer le moment du petit déjeuner, servi en roof top.
Chambre assez grande, relativement confortable.
Cintres mis à disposition dès la demande.
Bon rapport qualité prix.

Cons:

Route un peu défoncée pour l'accès aux bâtiments, un grand classique du Mexique.
Préférable d'être véhiculé pour accéder aux restaurants de la ville.

2026-02-08 via Nuitee
Y
Yana solo_traveller de
10
Magical and cozy place run by beautiful couple 💎
Pros:

Magical and cozy place.
We had a spacious room with a balcony and a lovely view of the trees - so romantic!

The guys who run the place truly became our friends. They are kind, welcoming, and always happy to help. On our very first day, they sent us a list of the most beautiful places along with their personal recommendations, which was incredibly helpful. Super tasty breakfast 😋

Renting bicycles there was also very convenient.
If I ever come back to Tulum, I will definitely stay here again. ❤️✨

Cons:

All perfect !

2026-01-31 via Nuitee
L
Lagarde couple fr
10
Pros:

TOUT! C’est un endroit magnifique, les hôtes sont d’une douceur et gentillesse folle.
La chambre est juste incroyable, le lieu en général est d’une beauté sans nom. Le petit-déjeuner fait par leur soins est divin. Même le petit chat sait accueillir ses invités! 10/10, n’hésitez pas!

2026-01-29 via Nuitee
J
Justinas couple lt
10
2026-01-28 via Nuitee
O
Olesia couple ua
10
Pros:

You guys are amazing! Thank you for your hospitality, everything was top notch! Now I know for sure that I have another family in Mexico! The apartments have everything and more for a comfortable stay! Your breakfasts are amazing! The cleanliness of the entire complex is simply incredible! By the way, I love your pillows and your mattress; it was very comfortable to sleep!

Ви круті! Дякую вам за гостинність, все було на найвищому рівні! Тепер я знаю точно, що в Мексиці у мене є ще одна сім'я! В апартаментах є все і більше для комфортного відпочинку! Ваші сніданки були чудові! Чистота всього комплексу просто неймовірна! До речі люблю ваші подушки та матрац, спати було дуже комфортно!

2026-01-25 via Nuitee