Grand Hyatt Macau

Hotels
•
Grand Hyatt
9 (460 reviews)
City of Dreams, Estrada do Istmo, Cotai , Macau , mo

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Delicious breakfast
Cons:
Indoor heated swimming pool not available
Occasional smoking smell in non-smoking rooms

Categories

Cleanliness
9.14
Overall is quite good, just some small details we can observe that are not quite well finished.
Service
9.61
Staff were very attentive and helpful, specifically mentioned excellent service.
Location
9.15
Good location very convenient to everywhere.
Room Quality
9.1
Very good room size, nice clean decoration and very comfortable beddings.
Amenities
8.13
Pool was closed every time it rained which was often.
Value for Money
8.59
Overall experience was way above average, but it is expensive.
Food and Beverage
9.14
Breakfast is generous with lots of variety, good quality and tasty.
Overall Experience
9.11
Overall experience was way above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:17

Property Description

Luxurious Accommodation and Leisure Facilities

The Grand Hyatt Macau, just a 5-minute drive from the airport, boasts spacious rooms with stunning city or river views. The hotel offers an outdoor pool, a 24-hour fitness center, and a rejuvenating spa for guests to unwind.

Gourmet Dining Options

Indulge in a culinary journey at the Grand Hyatt with its 5 restaurants, bar, and lounge. From Northern Chinese delicacies at Beijing Kitchen to authentic Macanese dishes at Mezza9, there's something to satisfy every palate.

Convenient Location and Complimentary Shuttle Service

Located near Taipa Ferry Terminals, the hotel provides easy access to key attractions. Guests can also take advantage of the free shuttle service to explore the City of Dreams complex hassle-free.

Book your stay at Grand Hyatt Macau for a truly unforgettable experience.

Important information:

Only the rooms mentioned below room types can accommodate 1 extra bed upon request:
- Grand Suite
- Grand Suite with 2 Double Beds

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for HK$ 400 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for HK$ 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 460 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
E
Evgeny • couple • hk
9
Pros:

Great service, swimming pool, and Beijing Kitchen restaurant.

Cons:

Check in at 3pm

2026-04-11 • via Nuitee
N
Nicola • family_with_children • hk
9
Great location for House of Dancing Water.
Pros:

Breakfast selection and presentation was excellent. Pool facilities were nice and quiet. Room was large and spacious and came with Nespresso machine.

Cons:

The planter box locations beside the pool made it hard to supervise children in the pool when sitting on the recliners. No UHT or fresh milk for in room coffee, only Coffee Mate. Outdoor hot pools were for over 16s only.

2026-04-10 • via Nuitee
M
Ma Lei • couple • au
10
2026-04-09 • via Nuitee
Y
yuk yung • extended_group • hk
10
Unforgettable experience
Pros:

Spacious room, friendly staffs and excellent breakfast.

Cons:

None

2026-04-07 • via Nuitee
A
Anderson • couple • us
10
The staff and hotel breakfast were excellent.
Pros:

Everything!

2026-04-04 • via Nuitee
태리 • extended_group • kr
9
Cons:

수영장 공사로 이용 할 수 없었응

2026-04-02 • via Nuitee
Y
Y.chiow • family_with_children • sg
8
2026-04-02 • via Nuitee
J
Julia • family_with_children • ru
9
Pros:

Хороший отель, с удобным расположение - порт/аэропорт близко, в соседнем отеле проходит шоу фонтанов.

Cons:

Хоть у нас и был номер для некурящих, но сильно пахло куревом. Возможно из общей вентиляции.

2026-04-02 • via Nuitee
Y
YINGTAO • couple • cn
10
2026-04-02 • via Nuitee
V
Veronika • family_with_children • tj
10
Pros:

Шикарный отель

2026-03-31 • via Nuitee
Y
Yu Hsuan • couple • tw
9
整體而言是很棒的住宿體驗
Pros:

第一次入住君悅，剛好提供邊間房，房間視野可以看到整個永利皇宮，在房內就能看水舞秀非常棒
現場入住加購早餐有優惠，麵包類和飲品比較有記憶點，其他現做餐點吃起來普通

Cons:

洗沐用品的味道有點風塵味，和飯店的風格不太搭，建議可以換比較沉穩的木質調，大眾接受度也比較高
早餐用餐地點標示不太明確，找了一陣子才發現在另外一棟，希望入住時櫃檯人員可以說明清楚一點

2026-03-30 • via Nuitee
浦涵 • extended_group • tw
9
2026-03-29 • via Nuitee
T
Tsz ho • family_with_children • hk
10
2026-03-27 • via Nuitee
G
George • family_with_children • us
9
Nice & friendly
Pros:

Very friendly & comfortable

Cons:

Nothing

2026-03-12 • via Nuitee
J
Jenn Yi • family_with_children • my
10
Pros:

We arrived rather late but to our pleasant surprise, got an upgrade. There was amazing amount of space in our suite. Very comfortable bed. Excellent shower and bathroom. High quality amenities provided. The staff were very friendly and helpful. One of the best hotels I have stayed in.

2026-03-06 • via Nuitee
J
JIHWAN • extended_group • kr
10
Pros:

I was extremely satisfied with the service provided by Katrina at the front desk of Grand Hyatt Macau. She was more professional and kind than any hotel staff member I have encountered so far. Thank you very much.

Cons:

no have

2026-03-03 • via Nuitee
桓傑 • couple • hk
8
2026-03-03 • via Nuitee
Y
Yudin • couple • ru
10
2026-02-28 • via Nuitee
M
Munkhgerel. B • family_with_children • mn
7
2026-02-25 • via Nuitee
C
Clifford • couple • hk
9
Pros:

I had my booking done through Booking.com for which I had paid for breakfast but on reaching the hotel I got to know that the booking was without breakfast. Other than that the breakfast was excellent special mention of the staff working there they really made the breakfast experience special

2026-02-13 • via Nuitee