Star Castle Hotel

Hotels
8.8 (159 reviews)
St Marys, Isles Of Scilly , Hugh Town , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent food
Cons:
Rooms could be cramped
Property feels aged

Categories

Cleanliness
8.26
There were mentions of a damp smell in the room and the property being tired.
Service
9.23
Staff were described as very helpful and friendly throughout multiple reviews.
Location
9.27
Location is often praised for its lovely surrounding and stunning views.
Room Quality
8.22
Several mention rooms being small or cramped, while others enjoyed unique features.
Amenities
8.75
Amenities are noted positively but some improvements like storage were suggested.
Value for Money
8.71
Commentary on food quality suggests good value, though some dissatisfaction about breakfast.
Food and Beverage
9.26
Food quality consistently praised as fantastic or superb, with great dining experiences.
Overall Experience
8.73
Overall experiences are generally positive despite some specific limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 05:29

Property Description

Breathtaking Views and Island Charm
Situated on the Garrison with stunning views, Star Castle Hotel offers a unique stay on St Mary's island. The refurbished rooms retain their character and provide modern comforts like king-size beds and en-suite bathrooms.

Luxurious Amenities
Enjoy complimentary Wi-Fi, a heated indoor pool, and access to golf and tennis facilities during your stay. Indulge in a delicious breakfast buffet and locally sourced seafood dinners in the beautifully decorated restaurant with a large fireplace.

Relaxation and Recreation
Unwind at the dungeon bar with a selection of drinks, or explore the nearby attractions such as the Isles of Scilly Golf Club. With convenient access to the airport and ferry terminal, your island getaway awaits at Star Castle Hotel.

Important information:

Please note that there is no travel (both flights or the ferry) to and from the Isles of Scilly on Sundays in April, May, June, September and October. In July and August the ferry does operate on Sundays. However, flights still do not operate on Sundays. Please take this into account when booking your trip to the Isles of Scilly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 159 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
A
Alex extended_group gb
9
2026-07-01 via Nuitee
I
Ian couple gb
9
Rooms are lovely restaurants are very good, location has great views, but a bit of a climb up from the town
Pros:

Excellent food, very helpful friendly staff

Cons:

No where to sit indoors to have a drink or cup of tea. The bar is the old dungeon, novel but not somewhere you want spend too much time.

2026-06-21 via Nuitee
M
Mary couple gb
7
Frustrating
Pros:

Meals were good both breakfast and dinner. Transport question could not answer correctly as we were booked on skybus both ways, only to find on the way home and arrived at the airport they had transferred us to the ferry, saying the plane we were flying on had been cancelled with no notice given to us before we arrived. There is quite a difference in cost, for which I am expecting a refund, also instead of arriving home about 5.00pm we arrived home after midnight. I will never book skybus again and would not recommend them to anybody, as apparently this happens quite frequently, so we have been told by other people standing in a queue at the ferry terminal.

Cons:

I believe what I said above covers it all.

2026-06-21 via Nuitee
C
Cliff couple gb
8
Very good. Castle restaurant superior to Vinery
Pros:

Lovely location

Cons:

No views from room

2026-06-21 via Nuitee
G
Gertrud solo_traveller ch
7
2026-06-18 via Nuitee
J
Jochen couple de
10
Pros:

Das Essen war Sterneniveau!!!! Es war fantastisch!! Nicht zu übertrefffen in Darbietung und Geschmack!! Wir haben jeden Gang geliebt und genossen. Der Ausblick vom Zimmer war atemberaubend!

Cons:

Nichts !! Es war ein wunschlos glücklicher Urlaub im Hotel!

2026-06-11 via Nuitee
M
Martin solo_traveller gb
8
Very enjoyable.
Pros:

Great location, interesting history.

2026-06-10 via Nuitee
K
Kathryn couple gb
10
2026-06-05 via Nuitee
M
Michelle solo_traveller gb
10
Pros:

Stunning location, excellent food, very comfortable room.

2026-06-04 via Nuitee
S
Sandra solo_traveller de
7
Pros:

Süßes Zimmer im Turm.

Cons:

Kein einziger gemütlicher Stuhl um sich mal in Ruhe irgendwo zu entspannen auf der Außenanlage in der Nähe meines Zimmers mit WLan.

2026-06-01 via Nuitee
D
Duncan couple gb
8
2026-05-30 via Nuitee
I
Isobel couple gb
9
2026-05-30 via Nuitee
T
Troy couple gb
10
Made our stay on the Scilly Isles complete.
Pros:

Totally stunning place to stay. Packed with oodles of history, it is a fascinating place to stay. All of the staff without exception went the extra mile; from Spider who collected us and dropped us off at the airport, to Kial & Sarah who kept us informed beforehand and throughout our stay (recommending Rafe who helped us explore the islands) and to Ollie & Alex in the bar and the host of amazing waiting staff.
The food was top notch.

Cons:

Absolutely nothing… it was totally awesome.

2026-05-13 via Nuitee
S
Sue couple gb
10
Cannot praise this hotel enough!
Pros:

Star castle is an exceptional hotel. Staff are amazing. Food wonderful . Location fantastic.

2026-05-13 via Nuitee
E
Eileen solo_traveller gb
10
The garden room was one of the comfiest and luxurious I have ever stayed in. I would definitely book
Pros:

Didn't have much time for more than cereal and toast, but the waiter forgot to bring the coffee I had ordered. I let him know, and that I had to leave to catch a ferry

Cons:

See above

2026-04-29 via Nuitee
C
Cat extended_group gb
9
Exceptional gem
Pros:

Such a treat to stay in 500 year old castle! We had castle and garden rooms and both were quirky, comfortable and very well serviced. The castle itself has a cosy lounge and a dungeon bar where staff were happy to serve at any time. It felt like anything we needed could be found. The garden room had a terrace with incredible views. We didnt expect a pool - in a sun room with towels and lounging chairs and games. The vine restaurant breakfast was delicious and had no issue with some off menu ordering. We had dinner there too which was classic and very well served: five star vibes. The gardens are amazing and full of places to sit/ lounge and take in the stunning views. The castle bears a good half day exploring in itself: notable wallpaper and curtains, framed history, books, games, hidden nooks to sit in! Its well placed for views, although the price of that is the steep hill to the entrance: a complimentary driver met us at the airport and took us back there though.

2026-04-27 via Nuitee
B
Barbara couple gb
8
A lovely setting made even more enjoyable by the staff.
Pros:

The excellent dinners. The chef is outstanding and the food delicious: he/she is to be congratulated.
We appreciated getting room service breakfast each morning.
The staff are very solicitous especially on reception and the young staff friendly.
Our room was very comfortable and quiet.
Praise for 'Spiderman' who took me to the hospital after my accident at the airport and all his other solicitous transport.

Cons:

We were disappointed in the Castle dining room. The tables are far too close together so we cancelled our booking for my birthday celebration there and ate in the Vine restaurant each night.
Sandwich lunches were the same for 3 days and there was nowhere comfortable in which to eat them.
The existence of the small sitting room was only pointed out on our departure day so more hotel information and perhaps a map of the island would be helpful.
Lack of privacy on our terrace disappointing.

2026-04-21 via Nuitee
A
Alison solo_traveller gb
10
I have wanted to stay there for years and my two day stay exceeded expectations. Wonderful!
Pros:

Location amazing and such an interesting building from an architectural and historical perspective.
All staff really welcoming and helpful.
Dinner excellent in both restaurants, The Vine and the Castle dining room.
Rafe, who provided the boat service for the hotel was so helpful and interesting!

Cons:

The pillows were feather and down and I found them uncomfortable, they were too soft and offered no support, but I'm sure others would like them!

2026-04-19 via Nuitee
M
Marion solo_traveller au
8
Wonderful, historical site
Pros:

Breakfast in the Vine Restaurant was lovely
Room was very nice

Cons:

Walk up to the Hotel was long and very steep

2026-04-18 via Nuitee
L
Lee solo_traveller gb
10
Pros:

A hotel full of history & character, but with every modern facility. Staff were extremely friendly, helpful & welcoming. Splendid food too! Excellent location in the heart of Hughtown (though a steep hill to climb up to the entrance).

Cons:

My room was compact, but big enough for a single. Some confusion in the restaurant, because staff were just settling back into their jobs at the start of the season ... but they excused themselves with smiles.

2026-04-17 via Nuitee