Udman Hotels and Resorts NH-8

Hotels
•
Independent
6 (1 reviews)
NH8, Block R, Mahipalpur Extension, New Delhi, Delhi, 110037 , New Delhi , IN
91-9871469200

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Wheelchair accessible parking
Snack bar/deli
Free self parking
Couples/private dining
Secured parking
See all facilities

Review Highlights

Cons:
Uncommunicated policy
Distressing check-in experience
Financial loss

Categories

Cleanliness
4.14
The hotel turned away guests due to uncommunicated policies, creating a distressing experience.
Service
8.11
The standard service expectations were not met due to refusal of check-in after confirmed booking.
Location
7.15
Location is acceptable but led to significant stress due to lack of accommodation options.
Room Quality
6.1
Room quality not mentioned; assumed average for hotel type.
Amenities
6.13
Amenities not mentioned; assumed standard for hotel type.
Value for Money
4.09
Financial loss incurred due to being forced to find alternative accommodation at higher costs.
Food and Beverage
6.14
Food and beverage options not mentioned; assumed standard for hotel type.
Overall Experience
6.11
The overall experience was highly negative due to the distress caused by check-in refusal.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:56

Property Description

Outdoor Pool and Complimentary WiFi
Relax by the outdoor pool and stay connected with complimentary wireless internet access.

On-site Dining and Bar
Indulge in delicious meals at the restaurant or grab snacks at the hotel's coffee shop/cafe. Unwind with a drink at the bar/lounge.

Convenient Amenities
Benefit from a 24-hour front desk, luggage storage, and free self-parking. Feel at home in the cozy guestrooms with complimentary WiFi and daily housekeeping.

Book your stay at Celebration Garden By Udman Hotels for a memorable experience in New Delhi's Vasant Vihar.

Important information:

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 4.14
Service: 8.11
Location: 7.15
Room Quality: 6.1
Amenities: 6.13
Value for Money: 4.09
Food and Beverage: 6.14
Overall Experience: 6.11
R
Rohit • family
2
Pros:

I had an extremely distressing experience with this hotel and would strongly caution other travellers, especially international guests.
Despite having a confirmed reservation, my family and I were refused check-in at approximately 11:30 PM on 5 December solely because we were travelling on foreign passports. This policy was never disclosed at the time of booking and should have been clearly communicated before accepting and confirming reservations.
I was travelling with my family, including our 4-year-old child. After a 12-hour drive, being turned away at such a late hour in an unfamiliar city left us exhausted, hungry, and extremely distressed. Denying accommodation under these circumstances was completely unacceptable.
Because of the hotel’s refusal to honour a confirmed booking, we were left stranded late at night with no immediate alternatives available. We spent nearly two hours searching for accommodation and were eventually forced to book another hotel at almost four times the original cost.
This situation caused significant stress, financial loss, and disruption to our family, all of which could have been avoided if the hotel had honoured the booking or clearly disclosed their passport policy in advance. I would not recommend this hotel to international travellers or families.

2025-12-23 • via Nuitee