Elate Plaza Hotel

Hotels
7.9 (601 reviews)
Mladost 1, Alexander Malinov Blvd. and Saharov Blvd. , Sofia , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Bathroom renovation needed
Poor sound insulation
Worn-out bedding

Categories

Cleanliness
7.15
The bathroom needs urgent renovation, and there were mentions of poor isolation and worn-out mattresses.
Service
9.15
Staff were incredibly friendly and praised for their helpfulness.
Location
8.65
Convenient location next to metro station and nearby amenities.
Room Quality
6.65
There was a significant issue with the shower and heating system.
Amenities
7.65
Breakfast was decent, but it could be more varied.
Value for Money
8.15
Good value noted for the location and service despite some quality issues.
Food and Beverage
7.65
Breakfast was good but could be improved in variety.
Overall Experience
8.15
Guests had a generally positive experience but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Convenient Location & Transportation
Located just 4 km from Sofia Airport and steps away from subway stations, Elate Plaza Hotel offers easy access to key destinations. Enjoy the convenience of a 24-hour shuttle service and city tours.

Relaxation & Wellness
Unwind at Elate Plaza Hotel's relaxation area with massages and a sauna. Treat yourself to a rejuvenating experience after a day of exploring the city.

Nearby Attractions
Explore Sofia's city center, shopping at the Mall, and events at Expo Center Sofia - all within easy reach from the hotel. With proximity to Business Park Sofia and the airport, Elate Plaza is the perfect choice for business and leisure travelers alike.

Book your stay at Elate Plaza Hotel now for a seamless and enjoyable experience.

Important information:

Please note that credit cards can be pre-authorized for reservation guarantee.

Please note that airport shuttle is available 24/7 at a surcharge on advance booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 601 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.15
S
Stefan • solo_traveller • bg
10
2026-08-19 • via Nuitee
I
Ilko • solo_traveller • bg
7
2026-08-18 • via Nuitee
S
Stefano • solo_traveller • de
8
2026-08-11 • via Nuitee
D
Darina Argirova-Miteva • family_with_children • bg
10
2026-08-06 • via Nuitee
D
Danov • solo_traveller • bg
7
Добро съотношение цена качество
2026-08-05 • via Nuitee
Дилян • solo_traveller • bg
1
Pros:

Close to the airport, polite receptionist.

Cons:

Really bad conditions in the room, almost non-working air conditioner, super hot in the room. I got overheated, headache and dizziness and weariness during the whole next day.

2026-08-05 • via Nuitee
D
Daniel • family_with_children • ro
10
2026-08-04 • via Nuitee
Иво • solo_traveller • bg
10
Pros:

Всичко

Cons:

Климатика малко не работеше

2026-08-04 • via Nuitee
R
Rosen • solo_traveller • bg
10
2026-08-03 • via Nuitee
G
Gergana • couple • bg
4
Страхотен персонал, ужасен хотел
Pros:

Персоналът! Съжалявам, че се налага да оставя лоша оценка само заради персонала- изключително любезни, приветливи, позитивни, работливи и дано негативния ми коментар да не рефлектира върху тях!

Cons:

Изключително занемарен, мръсен и шумен хотел, който не струва и 1/3 от цената, на която се предлага. Терасата беше комично малка, едно ъгълче три стъпки. Зверски неподдържана баня, запушени сифони, засечена тоалетна чиния, мухъл по фугите, замазка по фаянсовите плочки на пода- явно от нескопосана реновация. Имаше дупка в стената, закърпена във времето, но кръпката се е разлепила. Паяжините бяха притеснително много. Приемам за нормално да има мини паяжина в някое ъгълче, но не и да висят черни и големи паяжини като в изоставена къща! Точно до кошчето за боклук на пода имаше изсъхнала костилка от череша/вишня. В гардероба завивките бяха сгънати с дълги черни косми в тях. За капак на всичко дечицата на украинското/руското семейство до моята стая от 23:30 до 00:00 КРЕЩЯХА в коридора. Шумната вентилация и неудобните възглавници и скърцащ матрак на пружини подпомогнаха да се чувствам отвратително там. Платих 120€ за един ужас, много съм разочарована. Не обвинявам персонала, а се надявам собствениците да си дадат сметка, че печалба без качествена услуга не е правилният избор.

2026-08-02 • via Nuitee
K
Kamelia • solo_traveller • bg
6
2026-07-24 • via Nuitee
L
Lukáš • solo_traveller • cz
7
Pros:

Blizkost stanice metra, obchody

Cons:

Okolí hotelu, parkování

2026-07-21 • via Nuitee
Таня • solo_traveller • bg
8
2026-07-18 • via Nuitee
S
Stefan • solo_traveller • bg
10
2026-07-16 • via Nuitee
A
Alberto • solo_traveller • it
10
Sono stato per lavoro. Ritornerò a breve a Sofia e prenotero’ ancora da loro. Prezzi e assistenza ottimi.
Pros:

La posizione e la disponibilità del personale

Cons:

Nulla. tutto ottimo.

2026-07-15 • via Nuitee
Айше • solo_traveller • bg
10
2026-07-10 • via Nuitee
I
Irina • couple • bg
6
2026-07-04 • via Nuitee
A
Antoniya • solo_traveller • bg
10
Pros:

Локация и обслужвани

Cons:

Всичко беше наред

2026-07-04 • via Nuitee
N
Norbert • solo_traveller • sk
10
2026-07-03 • via Nuitee
V
VERDJINIA • couple • bg
6
Само съдействието на персонала направи престоя ни добър!
Pros:

Персоналът беше много отзивчив и любезен.

Cons:

Климатизацията е морално остаряла!

2026-07-02 • via Nuitee