Pousada JH Santos

Hotels
8.5 (271 reviews)
Acesso Florenal Ribeiro , Chapecó , br

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High fees for services
Broken facilities
Inconsistent service

Categories

Cleanliness
8.08
Some reviews mention cleanliness positively, but others note issues like a broken room wall and stains from products used.
Service
9.55
Most reviews mentioned friendly and helpful staff, but some pointed out confusion in service.
Location
9.59
Guests appreciated the proximity to the airport and convenience for travel.
Room Quality
7.54
Some reviews indicated problems with the rooms, including broken and noisy features.
Amenities
7.57
Mixed reviews regarding amenities; some reported charges for AC and lack of options.
Value for Money
8.53
Value seemed acceptable for short stays, but issues with charges detracted from the perception.
Food and Beverage
8.08
Some complaints about food options, especially regarding breakfast availability.
Overall Experience
9.05
Many guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:04

Property Description

Convenient Location and Amenities:
Located in Chapecó, Pousada JH Santos offers a terrace, restaurant, and 24-hour front desk. Enjoy free WiFi and optional private parking for added convenience.

Comfortable Accommodations:
Each unit at the homestay features a wardrobe, flat-screen TV, and cozy bed linens. Towels are also provided for a comfortable stay.

Dining Options and Shuttle Service:
Satisfy your cravings at the on-site coffee shop or grab a packed lunch for your adventures. The property is near Serafin Enoss Bertaso Airport and offers a paid airport shuttle service.

To book your stay at Pousada JH Santos, reserve now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 271 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.05
L
Luís Filipe • extended_group • br
10
2026-05-07 • via Nuitee
L
Leticia • solo_traveller • br
10
2026-05-07 • via Nuitee
V
Vartha • couple • br
1
2026-05-04 • via Nuitee
G
Gernacles Gomes • extended_group • br
10
Muito Bom
Pros:

Muito bom
Cama Confortável
Ambiente arrumado.

2026-05-01 • via Nuitee
N
Nascimento dos Santos • solo_traveller • br
10
2026-04-25 • via Nuitee
E
Elisiane • couple • br
10
2026-04-17 • via Nuitee
A
Anne • solo_traveller • br
8
2026-04-16 • via Nuitee
A
Alessandro • solo_traveller • br
2
Pros:

Quarto bom, porém 3 dias sem limpar e trocar forro de cama

Cons:

Higieni referente o periodo

2026-04-14 • via Nuitee
R
Rosemari • solo_traveller • br
8
Irei voltar
Pros:

Gentileza do funcionário

Cons:

Sem reclamar

2026-04-13 • via Nuitee
D
Davi • couple • br
9
Muito boa
Pros:

Ótimo lugar para repousar de uma maneira em geral

2026-04-13 • via Nuitee
R
Rosendo • solo_traveller • br
6
2026-04-12 • via Nuitee
L
Laura Bianca • extended_group • br
9
Pros:

Gostei da localização

Cons:

Ele queria cobrar taxa pra ligar o ventilador e a tv não funciona. E na minha estadia está incluso tv e ventilador

2026-04-09 • via Nuitee
I
Ivan • couple • br
10
2026-04-08 • via Nuitee
E
el moutaqi • couple • br
7
Pros:

Não fui atendido pois não havia ninguém na recepção

2026-04-07 • via Nuitee
G
goncalves • solo_traveller • br
10
Pros:

Gostei de tudo

2026-03-30 • via Nuitee
C
Clistenes marcon • couple • br
10
Pros:

De tudo

Cons:

Tudo certo

2026-03-30 • via Nuitee
D
Danielto Marcelo • extended_group • br
2
2026-03-29 • via Nuitee
E
Eliana • solo_traveller • br
10
Já me sinto de casa
Pros:

Atendimento , limpeza ,resumindo paraíso super recomendo

Cons:

Não tenho reclamaçoes

2026-03-25 • via Nuitee
V
Vanessa • solo_traveller • br
8
Pros:

Confortável.

Cons:

Chuveiro quebrado.

2026-03-23 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-03-23 • via Nuitee