AC Hotel by Marriott Pasadena

Hotels
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AC Hotels by Marriott
8.4 (124 reviews)
19 S Madison Ave , Pasadena , US

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
New and very clean
Excellent central location (Old Pasadena / near Urth Cafe)
Friendly and accommodating staff (notable front-desk mentions)
Well-designed, comfortable rooms
Good value for the price
Lobby bar / roof bar with good views
Cons:
Expensive or limited parking / reliance on valet
Breakfast too expensive and limited in variety
Thin walls / significant noise from other guests
Inconsistent or incomplete room cleaning on longer stays
No pool
Pillows too bulky/firm causing neck discomfort

Categories

Cleanliness
8.7
Multiple guests repeatedly praise the hotel as new and very clean; a few reports of incomplete/half-done room cleanings during longer stays temper this slightly.
Service
8.9
Staff are frequently described as friendly and accommodating (special mention of Ms. Ramos at check-in). One guest reported front-desk inaction on noise complaints, but overall service sentiment is strong.
Location
9.4
Consistently highlighted as excellent — central Old Pasadena, across from Urth Cafe, walking distance to downtown/Old Pasadena and restaurants; repeatedly called 'perfect' or 'great location.'
Room Quality
7.6
Rooms are described as well-designed, attractive, and comfortable (cozy beds), but issues include thin walls/noise, overly firm/bulky pillows, and occasional incomplete room maintenance.
Amenities
8
Property offers a lobby bar and roof bar with good views, and modern facilities, but guests miss a pool and find parking/valet situation suboptimal.
Value for Money
8.9
Multiple reviewers state the hotel is 'great for the price' and 'good value'; parking fees and some service/cleaning lapses slightly reduce perceived value.
Food and Beverage
7.2
Mixed to negative: breakfast is frequently called too expensive with limited variety; on-site restaurant quality disappointed some guests, though nearby dining (Urth Cafe) is a plus.
Overall Experience
8.5
Overall comfortable, modern hotel with strong location and friendly staff; most stays positive but isolated problems (noise, parking, occasional cleaning lapses, breakfast) impacted some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Modern Amenities
Experience a seamless blend of comfort and style with air-conditioned rooms equipped with flat-screen TVs, safety deposit boxes, and private bathrooms.

Dining Options
Indulge in a variety of dining options ranging from buffet breakfasts to American and European cuisine served at the hotel's restaurant, with special dietary requests accommodated.

Convenient Location
Located near top attractions such as the Rose Bowl Stadium and Dodger Stadium, AC Hotel Pasadena offers easy access to explore Pasadena's vibrant scene.

Experience luxury and convenience at AC Hotel Pasadena. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 124 reviews
Cleanliness: 8.7
Service: 8.9
Location: 9.4
Room Quality: 7.6
Amenities: 8
Value for Money: 8.9
Food and Beverage: 7.2
Overall Experience: 8.5
J
Johnny • couple • us
7
It was ok
Pros:

Nice area and super clean rooms

Cons:

No parking in the facility, no free breakfast included for the price. Breakfast price too high and food quality and items not worth it.

2026-11-07 • via Nuitee
L
LAURENCE • solo_traveller • fr
8
2026-11-04 • via Nuitee
J
Joseph • couple • us
10
Great Stay
Pros:

The hotel and staff were very accommodating. First Rate.

Cons:

We do like to have our room cleaned every day instead of twice a day.

2026-11-02 • via Nuitee
S
Sandy • solo_traveller • us
10
Short but sweet. Felt safe & was satisfied with how clean it was.
Pros:

All the amenities and room were clean and modern. Hotel gives you a luxe experience.

2026-11-01 • via Nuitee
C
Chaoyang • couple • ca
9
2026-10-31 • via Nuitee
M
Michelle • couple • us
10
Great day! We will be back again
Pros:

It’s new it’s clean and the location is perfect

2026-10-29 • via Nuitee
C
Colleen • couple • us
9
Comfortable and convenient
Pros:

Decor

Cons:

Nothing

2026-10-28 • via Nuitee
A
Amador • family_with_children • us
8
2026-10-27 • via Nuitee
K
Kalliope • couple • us
10
Pros:

Clean, well appointed, attractive

Cons:

It was all good.

2026-10-20 • via Nuitee
M
Markus • couple • ch
8
2026-10-18 • via Nuitee
A
Arianna Esther • couple • us
10
2026-10-17 • via Nuitee
S
Suren • family_with_children • us
10
2026-10-12 • via Nuitee
S
Stephen • couple • us
10
Nice stay, perfect location
Pros:

Staff was friendly and accommodating

Cons:

Breakfast too expensive

2026-10-12 • via Nuitee
M
Moses Binmo • family_with_children • us
10
Awesome Still.
Pros:

It was Clean!

Cons:

Not enough varieties at the breakfast.

2026-10-10 • via Nuitee
J
Jasmine • couple • us
10
Great hotel for the price!
Pros:

The rooms were well-designed and clean. The staff were polite and accommodating. The hotel was beautiful and near my workplace meetup. It felt like a luxury stay. I truly enjoyed the hotel for the price that I paid and would love to stay there again for my next work event.

Cons:

The only thing I didn't care for was the lack of self-parking near the hotel. I had to park in the city parking structure next door because I'm not a fan of valet parking. I'm usually in and out of my hotel and prefer to have my car in the same lot where I'm staying for easy access.

2026-10-09 • via Nuitee
A
Adrian • solo_traveller • us
10
Pros:

Locatio

2026-10-09 • via Nuitee
N
Nirupama • couple • us
10
This hotel is lovely. I love the location and it is across from Urth Cafe for late bites
Pros:

Everything. The location, the vibe. I didn't even wipe down the room like I usually do because it was so clean

Cons:

My stay being so short 😊

2026-10-08 • via Nuitee
C
Cheng • extended_group • cn
7
2026-10-07 • via Nuitee
I
Ishak • extended_group • eg
10
2026-09-16 • via Nuitee
M
Marisol • solo_traveller • co
9
Nice hotel!
Pros:

The location, the environment in the first floor. The view in the restaurant at the top.

Cons:

I would have loved a pool. The food at the restaurant was not the best, was not what I expected for the hoyel.

2026-09-09 • via Nuitee