The Monarch Hotel

Hotels
8.1 (591 reviews)
Rose Avenue, off Argwings Kodhek Road, Kilimani , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Inconsistent food quality
Noisy rooms

Categories

Cleanliness
7.53
Mixed reviews on cleanliness, with some issues noted in the bathrooms.
Service
8.8
Friendly and professional staff mentioned positively across multiple reviews.
Location
8.64
Convenient location noted by multiple guests, accessible to the city.
Room Quality
8.49
Rooms described as clean and spacious, though some issues with specific rooms.
Amenities
7.82
Amenities were positively mentioned, but issues with WiFi and other services noted.
Value for Money
7.98
Guests felt they received good value for the price paid.
Food and Beverage
7.53
Food quality noted as needing improvement; some guests enjoyed it.
Overall Experience
8
Generally positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:09

Property Description

Stylish Accommodations

The Monarch Boutique Hotel offers contemporary rooms with cable and satellite TV, ensuring a comfortable stay for every guest. The presence of a business center and a safety deposit box adds convenience and peace of mind to your visit.

Convenient Amenities

Guests can take advantage of the hotel's restaurant, fitness center, and outdoor sitting area, providing ample opportunities for relaxation and leisure. The 24-hour front desk and free parking further enhance the ease of your stay.

Ideal Location

Located in the upscale Kilimani area, The Monarch Boutique Hotel offers easy access to both the city center and Nairobi National Park, making it a perfect choice for travelers seeking a balance between urban exploration and wildlife experiences.

To experience the perfect blend of comfort and convenience at The Monarch Boutique Hotel, book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 591 reviews
Cleanliness: 7.53
Service: 8.8
Location: 8.64
Room Quality: 8.49
Amenities: 7.82
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
E
Elaine solo_traveller us
8
Pros:

The staff was very helpful and looked after my safety.

Cons:

They tried to change me for coffee during breakfast when I had a paid breakfast doing my stay.

2026-06-08 via Nuitee
A
A J Routledge solo_traveller gb
10
2026-06-07 via Nuitee
P
Philip solo_traveller us
9
2026-06-05 via Nuitee
P
Philip solo_traveller us
10
Great place to rest in between travels
Pros:

Convenient walkable area.

Cons:

The dont sell day rooms

2026-06-05 via Nuitee
A
Agnes family_with_children ke
10
2026-06-03 via Nuitee
P
Petronila solo_traveller ke
7
Good.
Pros:

The reception was good. The room was clean

Cons:

Nothing.

2026-06-02 via Nuitee
O
Omari family_with_children us
6
It was fair overall. Employees are very cold.
Pros:

Breakfast was awesome.

Cons:

No proper parking, very sketchy.

2026-06-01 via Nuitee
M
Muqbel solo_traveller de
10
2026-05-31 via Nuitee
W
WILLIAM solo_traveller gb
1
Pros:

Location was good, friendly cleaning staff but reception staff not helpful.

Cons:

.
Absolutely horrible experience.
I booked as a solo traveller, but the moment the receptionist saw me with a visitor, I was charged an additional 2,000 KSH every single time. It felt less like hospitality and more like a money-making scheme.
The most frustrating part is that I immediately asked to be moved to a room for two people. Despite already staying in a room with a king-size bed, my request was completely ignored. No effort was made to help, no flexibility was shown, and my concerns seemed to fall on deaf ears.
Being repeatedly charged simply for having a visitor was unreasonable and left a very bitter taste. I have travelled extensively and have never experienced anything quite like this.
I will never stay at this hotel again, not in a million years. Anyone considering booking here should be aware of this policy before making a reservation, otherwise you may find yourself facing unexpected charges and the same disappointing treatment I received.
I need to add this, bedsheets look like 6 or 7 years old, and would be great if they could change these as often as possible given they are charging a fortune.

2026-05-31 via Nuitee
J
James solo_traveller ke
9
Pros:

Reception very professional. Very exotic clean rooms.

Cons:

1. Breakfast menu limited
2. Limited parking

2026-05-27 via Nuitee
I
Isamettin couple qa
8
Pros:

It was an excellent stay at the hotel. The cleanliness level was very high specially at the bathrooms as it has shattaf (the bidet shower) and this rarely in Kenya. The staff were extremely friendly, helpful, and they helped me to arrange my trips in Nairobi and the safaris. The room service was professional and helpful. The location is also excellent in Kilimani neighbourhood where everything is near by. Thanks for everything and hope to see you again.

2026-05-25 via Nuitee
M
Mohamed Dahir Omar solo_traveller de
8
Pros:

Front staff welcome.

Cons:

There is no arabic flash in the washroom

2026-05-23 via Nuitee
A
Atak couple ke
10
2026-05-21 via Nuitee
M
Muhammad Aziz couple pk
8
Nice play for a short stay for business travellers
Pros:

Location good and clean,

Cons:

They should add room service

2026-05-16 via Nuitee
E
Eva solo_traveller gr
9
Pros:

Comfortable big and very clean room. Friendly staff

2026-05-11 via Nuitee
P
philip solo_traveller ke
9
2026-05-09 via Nuitee
M
Munezero solo_traveller bi
10
2026-04-27 via Nuitee
E
Emir Zengin solo_traveller tr
9
Pros:

Perfect for soli travelers.good location.
Cons;
Make reservation for 2 person,since there is no money differance.
That way you can have ur girlfriend check in without any extra money asked.

Cons:

Asking for +40 dollae for my double person deluxe room booking.
Just i pressed 1 adult instead of 2.
Not cool.

Ask for deluxe room tonbe exact same in photos.they dont put carpenter otherwise.i asked for same exactly in deluxe room photos.they made it.

2026-04-21 via Nuitee
M
Makondiegi solo_traveller ke
7
2026-04-18 via Nuitee
P
Patrick Dawodu solo_traveller ng
10
2026-04-17 via Nuitee