CU Boutique Hotel

Hotels
7.6 (126 reviews)
Block A, Segama Complex, 7 & 8, Lorong Segama Pusat Bandar Kota Kinabalu, 88800 Kota Kinabalu, Sabah , Kota Kinabalu , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Strategic Location
Cleanliness
Good WiFi
Cons:
Poor Soundproofing
Inconvenient Stairs
Old Furniture

Categories

Cleanliness
7.06
The rooms were clean and no unpleasant odors were reported.
Service
8.03
Staff were friendly and helpful based on multiple reviews.
Location
9.07
Conveniently located near malls, restaurants, and transport.
Room Quality
6.02
Some rooms were considered old and uncomfortable.
Amenities
7.55
Basic amenities available, good WiFi connection.
Value for Money
8.01
Affordable considering the location and services.
Food and Beverage
7.56
Breakfast was satisfactory with multiple options.
Overall Experience
7.53
A mixed experience with major highlights in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:03

Property Description

Convenience and Comfort
CU Boutique Hotel offers concierge services, room service, and a 24-hour front desk for your convenience. Relax in non-smoking rooms equipped with air conditioning, flat-screen TVs, and city views for your comfort.

Relaxing Outdoor Spaces
Unwind in the hotel's garden or on the terrace, perfect for enjoying the beautiful city views. The peaceful atmosphere provides a refreshing escape from the hustle and bustle of Kota Kinabalu.

Explore Nearby Attractions
With popular landmarks like KK Esplanade and Atkinson Clock Tower within walking distance, CU Boutique Hotel is the ideal base for exploring the city. Don't miss the opportunity to visit Signal Hill Observatory for panoramic views of Kota Kinabalu.

To make the most of your stay in Kota Kinabalu and experience the comforts of CU Boutique Hotel, book now.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.6
Based on 126 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 6.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.53
A
Afiq Azni • solo_traveller • th
8
Pros:

Location nearby to Todak waterfront. Our room has a Todak roundabout and sea view.

Cons:

No lifts 😅

2026-05-09 • via Nuitee
M
Mejin • solo_traveller • my
8
2026-05-01 • via Nuitee
C
Christine • couple • de
8
Für eine Nacht war es okay.
Pros:

Die Lage war gut und das Bett war bequem. Die Hotellobby, in der wir gefrühstückt haben war gemütlich, auch das Frühstück war gut. Es gab eine Terrasse, wo man sich man sich abends noch hinaus setzen konnte. Das Personal war auch bei Fragen hilfreich.

Cons:

Man muss eine App herunterladen, um parken zu können. Wir haben etwas falsch gemacht und gleich einen Strafzettel bekommen. Es gab kaum Ablagemöglichkeiten im Zimmer. Unser Fenster ging auf einen Durchgang, in dem das Personal herum gelaufen ist. Man musste die Vorhänge geschlossen halte.

2026-04-02 • via Nuitee
I
Imthiyas4 • solo_traveller • my
10
Pros:

The facilities and staff were good

Cons:

It doesn't have lift

2026-02-13 • via Nuitee
J
Jasrin • solo_traveller • my
10
Pros:

I want you to improve your wifi to be better..because when I used it for video calls with my wife who was in the village at that time, the wifi internet was very unsatisfactory..compared to when I used hotel wifi in other places

2026-02-12 • via Nuitee
F
Fadrian Au • family_with_children • my
9
2026-02-09 • via Nuitee
K
Kristina • extended_group • es
9
Perfekte Lage
Pros:

Hotel liegt sehr zentral, in der Nähe gibt es zahlreiche Restaurants, Geschäfte, Fährhafen, Waschsalon,etc
Personal war sehr freundlich und hilfsbereit . Das Frühstück war sehr lecker und durfte jeden Abend ausgesucht werden und wurde auf Wunsch am nächsten morgen zur Wunschzeit aufs Zimmer gebracht oder man konnte im Raum neben der Rezeption essen.

2026-01-19 • via Nuitee
H
Hafiza • couple • bn
9
2026-01-17 • via Nuitee
G
Gandaib • solo_traveller • my
10
2026-01-14 • via Nuitee
N
Nullini • extended_group • my
10
Pros:

Lokasi yang strategik berhampiran dengan mall dan restoran hanya berjalan kaki untuk ke plaza, wisma merdeka, pasar malam gaya street dan pasar pelipin. Bilik kemas dan bersih, tandas pun bersih dan paling penting tiada bau rokok dan bau hapak.

2025-12-29 • via Nuitee
J
Jingyi • couple • sg
3
Sleepless night..sad…
Pros:

The hotel is close to Gaya street.

Cons:

The sound proof is poor. The hotel is on the street, next to traffic lights. We could not sleep at night as there were many loud motor cycles, stopped at the traffic lights, ready to moor.

2025-12-15 • via Nuitee
R
Ronny • solo_traveller • my
10
2025-12-03 • via Nuitee
E
Elena • solo_traveller • ru
10
Nice place for 2-3 nights . Near to port for islands
Pros:

All good for their cost

2025-11-18 • via Nuitee
K
Keith • solo_traveller • ie
2
Pros:

WiFi connection was good as was the location.

Cons:

It was an absolute dive and nothing " Boutique" about it. The rooms looked like something straight out of "One Flew Over the Cuckoos Nest". The bed was hard, my feet dangled over it. For $40, it is a rip off because on my travels around Thailand and Malaysia I got wonderful accommodation for less or slightly more. I am fairly fit and travelling with a backpack. But you need to navigate three flights of stairs with your luggage to get to your room. My room was located on a main transport artery and the room reverberated to the noise of motorbikes and I didn't sleep a wink.

2025-11-13 • via Nuitee
W
Wani • family_with_children • my
6
Pros:

Bilik luas, bersih dan selesa.

Cons:

Perlu menaiki tangga utk ke bilik tempahan kami. Sorry but tu problem sikitlah sbb ada antara my parents yg masalah gout.

2025-11-01 • via Nuitee
Y
Yahkup • extended_group • bn
8
Pros:

The place is convenient, budget hotel, and comfortable. Love the Coffee on the ground floor.

2025-10-26 • via Nuitee
D
Dayangku • couple • my
8
2025-10-12 • via Nuitee
D
Deena • couple • bn
8
2025-09-18 • via Nuitee
H
Hayaty • extended_group • my
8
2025-09-16 • via Nuitee
P
Philippine • solo_traveller • nl
8
2025-09-09 • via Nuitee