Dream Hotel Bronx

Hotels
Independent
7.6 (48 reviews)
7 S 5th Ave, Mount Vernon, New York, 10550 , Mount Vernon , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Some positive spaces around the hotel
Cons:
Unsafe neighborhood
Poor cleanliness and room quality

Categories

Cleanliness
5.71
Multiple reviews mention dirty rooms, insects, and unsanitary conditions.
Service
9.99
Staff were described as friendly and accommodating despite issues.
Location
8.72
Neighorhood considered unsafe with reports of crime.
Room Quality
7.67
Inconsistent quality with reports of noise and safety concerns.
Amenities
7.7
Limited positive mentions; some amenities not functional or unsatisfactory.
Value for Money
5.66
Many reviews suggest the hotel does not provide value for the price charged.
Food and Beverage
7.71
No specific positive feedback; considers standard for hotel.
Overall Experience
7.68
Majority of reviews speak negatively about their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:11

Property Description

Designated Smoking Areas
Convenient Amenities
Nearby Attractions

Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

With a stay at Dream Hotel Bronx in Mount Vernon (South Side), you'll be within a 15-minute drive of Yankee Stadium and Fordham University. This hotel is 10.7 mi (17.2 km) from Columbia University and 10.9 mi (17.6 km) from Central Park.

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.6
Based on 48 reviews
Cleanliness: 5.71
Service: 9.99
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 5.66
Food and Beverage: 7.71
Overall Experience: 7.68
C
Chris
2
Pros:

When I arrived then said they had no rooms available

2025-10-03 via Nuitee
T
TyShawn
10
Pros:

Ive stayed here twice already and i absolutely love it ‼️

2025-09-30 via Nuitee
T
TyShawn
10
Pros:

Love this place

2025-09-17 via Nuitee
V
Verified traveler
2
Terrible..
Pros:

Service was terrible. The host was rude. They gave our room away. Try to send us to another hotel, which was worse. It was just the worst experience of my life. I will never recommend no one go to dream hotel in the Bronx.

2025-09-05 via Nuitee
M
Malani partner
4
Pros:

It was an okay stay, upon arrival had to wait about 20min for someone just to check in.

2025-09-03 via Nuitee
P
Paul
2
Pros:

Stayed for several nights. It’s in busy neighborhood. The closest parking was a block away. The floors were sticky, like an old movie theater and one night the fire alarm went off repeatedly. They also had some questionable clientele. Leaving one morning, as I was reaching for the door knob, it started wiggling. When I opened the door, there was a young man with a stupid grin on his face as if to sat “Aw, you caught me!” He then backed away and went into a room down the hall. We didn’t feel safe there, but the guys at the desk were nice.

2025-09-01 via Nuitee
C
Coretha
10
Bon séjour
Pros:

J'ai apprécié mon séjour au dream hotel, un hotel assez agréable où vivre pendant une semaine de vacances. Les propriétaires sont très sympathiques, serviables. Le quartier est plutôt calme, avec des commodités dans les alentours (supermarché, restaurants etc). Je ne regrette pas du tout d'y être restée.

2025-08-29 via Nuitee
V
Verified traveler
2
Worse Hotel In Bronx
Pros:

This was my first time visiting this hotel, i came all the way from the U.K. I thought i was getting a bargain 😳
When I arrived the gentleman was friendly on reception, however the first day i found dirty socks in the cupboard. The decor of the room was ok but at night time it is noisy your not too sure, who you are going to bump into in the corridors.
Junkies (crackheads) hang out inside the building. They help themselves in reception to get ice they smell. I didn't feel safe at all its so disappointing i was meant to stay for 3 weeks, i ended up staying 3 nights and that was enough for me.

Each day it got worse the cleaner didn't clean the room properly, i came across dead crockroches in the fridge. As a good gesture after reporting these cases they moved me to another room, the Netflix was working and i was told i could move to another room, to recieve the service bear in mind i was using my own personal account.

The bathroom was invested with ants. I found someone's used spiff in a cupboardat night you can hear people having sex screaming out.
I couldn't make this up, the elevator stopped working i had to use the stairs no information given, how long they will take to fix it.
I was so happy to leave that place and never return, this hotel is a 0 star hotel its not worth the money their charging it should be $40/$50 a night.

DON'T WASTE YOUR MONEY GOING HERE, PAY THE LITTLE EXTRA AND GET SOMEWHERE DECENT AND CUSTOMER FRIENDLY!!!!!!!!!

2025-08-20 via Nuitee
A
Alexander
2
Pros:

The most disgusting place ever. Dirty sheets on the bed, live tick on the bed, unsanitized bathroom!!!! Strong weed smell in the hallway, street parking, unsafe surroundings. Bad overall!!!! “Best hotel” my ass!!!!!!!!!!

2025-08-07 via Nuitee
A
Anh
8
Pros:

Everything is good

2025-08-07 via Nuitee
T
Terrance
2
Don't even think abour staying here.
Pros:

The area is nit a safe area, nnot clean, trash everywhere, store's close at 7 due to crime in the area. The room was not cleaned, floors dirty and bedding not changed and no hot water.

2025-08-04 via Nuitee
T
Travis partner
2
Pros:

I booked the room through CheapTickets but when I got to the property they said they were full. I could not get a room.

2025-07-21 via Nuitee
R
Ronald
8
Pros:

The staff is always accommodating. Room service needs to be a little tighter on their job.

2025-07-15 via Nuitee
S
Shakira family
2
Pros:

Bugs. We checked out. A day earlier.

2025-07-13 via Nuitee
T
Theresa
6
Pros:

Pros: staff was excellent, quick, helpful and kind. The bed and TV are both large. The bathroom was adequate and clean.

Cons: No fitted sheet on the mattress, only a top sheet. The tp holder is non existent so it sits on the commode.
The window was open so the room had the street, garbage stench. The floor was filthy, my socks looked like i had been walking outside. I took my socks my dirty socks off, but then my feet were filthy. So i go to wash my feet and the 1 bathtowel that's provided was small and bare thin.
At night the area seems sketchy and very dark.

2025-07-07 via Nuitee
B
Barbara
10
Pros:

I love the way the staff made me feel like a princess .. Wondetful service ⭐️⭐️⭐️⭐️⭐️

2025-07-03 via Nuitee
D
Daniel
10
Pros:

They folded their towels in oragami

2025-07-02 via Nuitee
J
Jania pet
10
Pros:

The room was nice and the gentleman at the front desk was very accommodating. i appreciated his help in my time of need. my puppy and i have had a very comfortable stay

2025-06-25 via Nuitee
V
Verified traveler
6
EH - Won't be back
Pros:

Our stay at the Dream Hotel was underwhelming and leaned more negative than positive. Check-in was quick—likely due to our prepaid reservation. We were given a second-floor room (note: only two floors with rooms), and upon arrival, found the door already open. Initially, we didn’t think much of it, assuming it was intentional. But later, we discovered the key didn’t work at all—it couldn’t lock or unlock the door. We brought this up to the front desk. The agent claimed he had left it open and the key worked, but after testing himself, he saw it didn’t. He said he’d bring a backup key. Two hours passed with no update. When we asked again, he admitted he had no working key or backup for that room. Only after we pushed for a solution did he move us to a different room on the third floor.
Unfortunately, the new room wasn’t much better. While the door worked, cleanliness was poor—hidden stains on the sheets, only two towels (one stained, one with hair). We’re not overly picky and only staying one night, so we made do. But overall, it was a disappointing experience. I wouldn't recommend this hotel and won’t be returning.

2025-06-24 via Nuitee
L
Lorraine partner
8
Pros:

Excellent value. Really nice room.

2025-06-20 via Nuitee