Atour Hotel Shanghai Xinzhuang CBD

Hotels
9.2 (4 reviews)
No. 20, Xinbei Road , Shanghai , cn

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Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Emergency cord in bathroom
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious rooms
Cons:
Bed firmness could be improved
Lack of hooks for towels

Categories

Cleanliness
9.26
The room was very clean and well-maintained.
Service
9.73
The staff was so helpful and friendly. Exceptional service from all personnel.
Location
9.27
The hotel is conveniently close to metro line 1 and bus lines to popular attractions.
Room Quality
8.72
The room was spacious, although the bed was a bit firm for some guests.
Amenities
9.25
Having a laundry room and the delivery robot made for a fun and convenient experience.
Value for Money
9.21
Given the comfort and amenities, the pricing is very reasonable.
Food and Beverage
8.76
Food options were noted but not extensively discussed.
Overall Experience
9.43
A great experience overall, would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:34

Property Description

City Views
Enjoy breathtaking views of Shanghai's cityscape right from your window, offering a unique and unforgettable experience during your stay.

Comfortable Accommodation
Relax in our well-equipped rooms featuring amenities such as air conditioning, flat-screen TV, and free toiletries, ensuring a comfortable and convenient stay.

Convenient Location
Located just a short distance from key landmarks like Shanghai South Railway Station and Jing'an Temple, our hotel provides easy access to the best of Shanghai's attractions.

For a memorable stay with stunning city views and top-notch amenities, book your room at Atour Hotel Shanghai Xinzhuang CBD now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 4 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 9.43
D
David • solo_traveller • us
10
Pros:

The staff was so helpful and friendly. I truly felt special staying at this location. So many smiles :)

2025-11-13 • via Nuitee
E
Emanuela • couple • ro
10
Great experience, would definitely recommend
Pros:

The room was great, very clean, and spacious enough for our needs. Great to always be supplied with plenty of bottled water. Having a laundry room (and also the possibility to leave the laundry to be done by the staff) was great. I loved the delivery robot as well, it made for an extremely fun experience. The hotel is very close to the terminal station of metro line 1, which offers great connections to a lot of interesting areas in the city, including the centre. There's also a direct bus line to the Shanghai Zoo, which is great. I will definitely look into booking here again when returning to Shanghai.

Cons:

The bed was a bit hard for my personal taste. I am a belly and side sleeper and the firmness of the bed made it a little uncomfortable. The pillows were great though, very comfortable. We would've also appreciated some hooks or supports for the face/hand towels, we had to hang them on the makeup mirror.

2025-10-15 • via Nuitee
H
Hui Jie • family_with_children • tw
10
飯店服務人員態度超級親切，不管是入住的接待人員或是清潔人員，每個工作人員的待客之道都是我住過的旅館裡服務最優良的，大家講話都很客氣有禮，也很樂於助人，就連洗烘衣都能協助完成後送回客房，真的是超乎我的想像。並且客房寬敞舒適，價格又便宜，送餐還
Pros:

工作人員服務態度及品質、房間寬敞舒適及整潔

Cons:

無

2025-10-11 • via Nuitee
B
Bliss • family with young children • au
8
Very good
2024-01-27 • via Nuitee