Manor House Hotel

Hotels
7.7 (1174 reviews)
6 Janet Street , Thurso , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Friendly staff
Excellent food
Cons:
Unclean facilities
Poor customer service
Amenities not as advertised

Categories

Cleanliness
3.6
Several reviews reported unclean facilities and dissatisfaction with room cleanliness.
Service
7.07
Some positive experiences with staff, but significant issues with unhelpful management.
Location
9.6
Consistently praised for being centrally located and convenient.
Room Quality
7.56
Generally spacious and comfortable, though cleanliness was a major issue.
Amenities
7.59
Basic amenities available, though some promised services were lacking.
Value for Money
9.04
Good perception of value considering pricing relative to location and services.
Food and Beverage
9.59
Food quality received high praise with excellent dining experiences noted.
Overall Experience
7.57
Mixed experiences with significant highlights but critical cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:24

Property Description

Luxurious Accommodation
Manor House Hotel, nestled in Thurso, offers a perfect blend of comfort and style. Enjoy a relaxing stay in our non-smoking rooms, equipped with free WiFi and plush amenities.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, serving delectable dishes to tantalize your taste buds. Unwind at the bar with a refreshing drink after a day of exploration.

Convenient Location
Explore nearby attractions with ease as the hotel's reception provides valuable insights and tips. Discover Sinclair's Bay and The Castle Gardens of Mey just a short distance away.

Experience luxury and convenience at Manor House Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 1174 reviews
Cleanliness: 3.6
Service: 7.07
Location: 9.6
Room Quality: 7.56
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 7.57
E
Elizabeth • couple • us
6
Would not recommend
Pros:

Beds need new mattresses. Warped and overused. Older accommodations. Low budget .

2026-04-18 • via Nuitee
J
Jennifer • couple • gb
7
2026-04-17 • via Nuitee
M
Manfred • family_with_children • de
10
2026-04-09 • via Nuitee
P
Petra • couple • cz
6
Pros:

Moc milý personál, dobré jídlo, super lokalita - blízko do centra.

Cons:

Pokoj nebyl čistý, postel naprosto šílená. Dveře do koupelny neposkytovaly zrovna moc soukromí.

2026-04-06 • via Nuitee
J
Jennifer • couple • gb
9
Great stay
Pros:

Great location, lovely rooms and food for a reasonable price. Staff were lovey and friendly. Convenient for the ferries- we’ll be staying again.

2026-04-04 • via Nuitee
L
Linda • family_with_children • nz
7
2026-04-03 • via Nuitee
S
Sarah • couple • gb
8
2026-03-31 • via Nuitee
R
Robert • solo_traveller • gb
8
Comfortable, secure, good location
Pros:

Warm welcoming.

Cons:

Nil

2026-03-29 • via Nuitee
A
Algirdas • couple • gb
6
2026-03-21 • via Nuitee
H
Harriet • couple • gb
10
Pros:

It was excellent and perfect for what we wanted
Thanks

2026-03-19 • via Nuitee
R
Richards • couple • gb
10
Pros:

Room was big

Cons:

L should have ask you for the bedroom down stairs as my partner has to use a wheelchair ♿️ last time we were staying there the bedroom was down stairs

2026-03-19 • via Nuitee
D
David • couple • gb
9
Good location with parking, clean rooms, friendly and helpful staff.
2026-03-19 • via Nuitee
M
Matheson • couple • gb
8
2026-03-18 • via Nuitee
M
Margaret • family_with_children • gb
10
Pros:

Comfortable, welcoming, clean and warm.

Cons:

Sausages a wee bit tough!! But otherwise the breakfast was good!

2026-03-16 • via Nuitee
S
Stewart • couple • gb
6
Meet and greet very friendly building was a bit tired but we dud not pay a high price
Pros:

The breakfast was okay think it was reheated but was alright apart from sausage which was so over cooked I could not even bite into .not a chance of cutting it

Cons:

We stayed in room four which was good fir price we oaid. Only problem was en suite had a terrible smell like rotten fish but apart from that it was usable

2026-03-16 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-03-09 • via Nuitee
A
augusto • solo_traveller • gb
10
Pros:

Location was great. You have everything you need within 5 minutes walk. Recommend eating at the hotel as the food is amazing and the ingredients are locally sourced. Staff is very nice and helpful. Will come back there if I have business in the area.

Cons:

Nothing to say.

2026-02-25 • via Nuitee
A
Aleksandra • extended_group • gb
9
2026-02-22 • via Nuitee
G
Geri van Ittersum • couple • nl
8
2026-02-13 • via Nuitee
B
Bruce • family_with_children • gb
8
2026-02-12 • via Nuitee