Manor House Hotel

Hotels
7.7 (1174 reviews)
6 Janet Street , Thurso , gb

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Friendly staff
Excellent food
Cons:
Unclean facilities
Poor customer service
Amenities not as advertised

Categories

Cleanliness
3.6
Several reviews reported unclean facilities and dissatisfaction with room cleanliness.
Service
7.07
Some positive experiences with staff, but significant issues with unhelpful management.
Location
9.6
Consistently praised for being centrally located and convenient.
Room Quality
7.56
Generally spacious and comfortable, though cleanliness was a major issue.
Amenities
7.59
Basic amenities available, though some promised services were lacking.
Value for Money
9.04
Good perception of value considering pricing relative to location and services.
Food and Beverage
9.59
Food quality received high praise with excellent dining experiences noted.
Overall Experience
7.57
Mixed experiences with significant highlights but critical cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:24

Property Description

Luxurious Accommodation
Manor House Hotel, nestled in Thurso, offers a perfect blend of comfort and style. Enjoy a relaxing stay in our non-smoking rooms, equipped with free WiFi and plush amenities.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, serving delectable dishes to tantalize your taste buds. Unwind at the bar with a refreshing drink after a day of exploration.

Convenient Location
Explore nearby attractions with ease as the hotel's reception provides valuable insights and tips. Discover Sinclair's Bay and The Castle Gardens of Mey just a short distance away.

Experience luxury and convenience at Manor House Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 1174 reviews
Cleanliness: 3.6
Service: 7.07
Location: 9.6
Room Quality: 7.56
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 7.57
C
Carol • couple • gb
7
Pros:

Location was good. We were lucky as the night we stayed it was a music night. Local musicians arrived sang folk songs and played various instruments.

2026-05-09 • via Nuitee
N
Noelene • extended_group • gb
10
2026-05-08 • via Nuitee
C
Christian • solo_traveller • de
7
Pros:

Im Zimmer lag Parkettboden. Das ist hygienischen. Haus wirkt innen wohnlich

Cons:

Der Wirt hat uns nach 7 Stunden vollkommen zugequatscht und uns Abendessen und Frühstück aufgeschatzt.
Das haben wir dann storniert. Weil wir haben sehr gut am Hafen gesessen und es gibt gute Bäcker im Ort

2026-05-08 • via Nuitee
D
David • solo_traveller • gb
2
Pros:

Dinner and breakfast were good

Cons:

Our room was not in the main hotel it was 200 yards up the road. The entrance to this building was littered with disused furniture and linen. The corridor was filthy and carpet full of holes. Our room was very sparse, no bedside cabinets, no chest of drawers. The bathroom had nowhere to put anything. The drinks tray had no teabags or milk. There was no evacuation procedure details in the room.In the main hotel there was no furniture in the bar so you couldn't sit anywhere for a drink.

2026-05-08 • via Nuitee
J
Jackie • couple • gb
7
2026-04-30 • via Nuitee
S
Sam • solo_traveller • gb
9
Best place in Thurso.
Pros:

Great location close to everything. Rooms are spot on & the food in the restaurant is top quality. Go to place in Thurso as it has pretty much everything.

Cons:

Nothing

2026-04-30 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-04-30 • via Nuitee
C
Cindy • couple • ch
10
2026-04-29 • via Nuitee
P
Penelope • solo_traveller • au
7
Pros:

About 400 yards from the railway station, and close to the centre of town. Supermarket approximately 400 yards. Room very spacious with a lounge, and tea/coffee making facilities. Bathroom squeezy, but adequate. Nice views, and lots of light. Hotel very warm, but possible to turn heater off, and open windows. On busy road, but quiet after 2200.

Cons:

Hotel being renovated, so lots of dust. Breakfast adequate, but not great.

2026-04-28 • via Nuitee
J
John • couple • gb
8
Nice to be back in Thurso again.
Pros:

Friendly, helpful staff. The food was good and we appreciated the option of half size portions.

Cons:

As with many older hotels, there is no lift, which is a slight inconvenience as we age.
There was no lounge by the bar for guests, but I believe that is a work in progress.

2026-04-23 • via Nuitee
E
Elizabeth • couple • us
6
Would not recommend
Pros:

Beds need new mattresses. Warped and overused. Older accommodations. Low budget .

2026-04-18 • via Nuitee
J
Jennifer • couple • gb
7
2026-04-17 • via Nuitee
M
Manfred • family_with_children • de
10
2026-04-09 • via Nuitee
P
Petra • couple • cz
6
Pros:

Moc milý personál, dobré jídlo, super lokalita - blízko do centra.

Cons:

Pokoj nebyl čistý, postel naprosto šílená. Dveře do koupelny neposkytovaly zrovna moc soukromí.

2026-04-06 • via Nuitee
J
Jennifer • couple • gb
9
Great stay
Pros:

Great location, lovely rooms and food for a reasonable price. Staff were lovey and friendly. Convenient for the ferries- we’ll be staying again.

2026-04-04 • via Nuitee
L
Linda • family_with_children • nz
7
2026-04-03 • via Nuitee
S
Sarah • couple • gb
8
2026-03-31 • via Nuitee
R
Robert • solo_traveller • gb
8
Comfortable, secure, good location
Pros:

Warm welcoming.

Cons:

Nil

2026-03-29 • via Nuitee
A
Algirdas • couple • gb
6
2026-03-21 • via Nuitee
H
Harriet • couple • gb
10
Pros:

It was excellent and perfect for what we wanted
Thanks

2026-03-19 • via Nuitee