Manor House Hotel

Hotels
7.7 (1263 reviews)
6 Janet Street , Thurso , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Friendly staff
Excellent food
Cons:
Unclean facilities
Poor customer service
Amenities not as advertised

Categories

Cleanliness
3.6
Several reviews reported unclean facilities and dissatisfaction with room cleanliness.
Service
7.07
Some positive experiences with staff, but significant issues with unhelpful management.
Location
9.6
Consistently praised for being centrally located and convenient.
Room Quality
7.56
Generally spacious and comfortable, though cleanliness was a major issue.
Amenities
7.59
Basic amenities available, though some promised services were lacking.
Value for Money
9.04
Good perception of value considering pricing relative to location and services.
Food and Beverage
9.59
Food quality received high praise with excellent dining experiences noted.
Overall Experience
7.57
Mixed experiences with significant highlights but critical cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:24

Property Description

Luxurious Accommodation
Manor House Hotel, nestled in Thurso, offers a perfect blend of comfort and style. Enjoy a relaxing stay in our non-smoking rooms, equipped with free WiFi and plush amenities.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, serving delectable dishes to tantalize your taste buds. Unwind at the bar with a refreshing drink after a day of exploration.

Convenient Location
Explore nearby attractions with ease as the hotel's reception provides valuable insights and tips. Discover Sinclair's Bay and The Castle Gardens of Mey just a short distance away.

Experience luxury and convenience at Manor House Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 1263 reviews
Cleanliness: 3.6
Service: 7.07
Location: 9.6
Room Quality: 7.56
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 7.57
A
Andreas • solo_traveller • ch
8
Pros:

Gute Lage, Parkmöglichkeiten gleich vor dem Haus.

Cons:

Insgesamt eine Kleinigkeit: Die Bett- und Duvetbezüge waren nicht richtig aufgezogen.

2026-07-25 • via Nuitee
I
Irene • couple • de
10
Herrliche Atmosphäre mit toller Aussicht
Pros:

Es war sauber, schön mit einer herrlichen Aussicht

Cons:

Die Dusche hat ein klein wenig gequietscht

2026-07-25 • via Nuitee
A
Alison • solo_traveller • nz
10
2026-07-24 • via Nuitee
E
Euan • solo_traveller • gb
1
2026-07-23 • via Nuitee
L
Lindsey • solo_traveller • gb
1
Awful dirty hotel. Don’t stay there.
Pros:

Not much and definitely would not recommend. Dinner was good and it’s not far from station.

Cons:

Stayed in room 9 at the top of the stairs no offer of help with luggage. Room was dirty, hair in bed not sure the beds had been changed duvet had a hole in. V dirty bathroom shower not cleaned, tooth paste splatters or worse over the mirror sink and tap dirty. Dust on toiletries. Some towels frayed. 1 plastic hangar and some hooks. No soundproofing could hear the person next doors telephone conversation and the belching and farting hugely unpleasant experience.

2026-07-20 • via Nuitee
B
Barbara • solo_traveller • gb
10
2026-07-19 • via Nuitee
C
Charles • couple • gb
9
Easy to find and pleasant staff
Pros:

Good parking and a simple but pleasant menu with excellent food

Cons:

Very little

2026-07-17 • via Nuitee
S
Smith • solo_traveller • gb
6
2026-07-16 • via Nuitee
C
Catharina0509 • solo_traveller • au
8
2026-07-15 • via Nuitee
B
brian • solo_traveller • gb
6
Pros:

Very convenient for parkrun and the staff extended checkout time from 10 to 11. Very old-fashionedl, it reminded me of guest houses k stayed in as a boy in the 70s

2026-07-13 • via Nuitee
L
lonoclhe • family_with_children • fr
5
Pros:

La personne a refait nos chambres qui n'étaient pas propre
Point étape sur la NC500

Cons:

Les chambres étaient sales à notre arrivée.
Bruit le soir car les chambres sont au-dessus d'un pub

2026-07-12 • via Nuitee
T
Tom • solo_traveller • be
6
2026-07-10 • via Nuitee
D
David • couple • gb
9
Nice relaxing evening with good food
Pros:

Perfect for an overnight stop on our bike trip around the north of Scotland. Thurso has very little godforsaken it but hotel had great food and a nice little bar. Also had off road parking for my motorbike

Cons:

Put the hotel sign outside so it's easier to spot

2026-07-09 • via Nuitee
M
Marci • family_with_children • us
5
Pros:

Unique building for a hotel experience

Cons:

We were required to provide our passport numbers, etc. We stayed at nearly a dozen places throughout the UK and this was the only one to require additional registration information. The bathroom was not the best. It was difficult to get any sleep due to the noise from the bar, the live music, and what seemed like millions of birds who chattered all night long. The bed was lumpy and uncomfortable. There was no clear signage to identify the hotel from the exterior. It just wasn’t our favorite on the trip.

2026-07-03 • via Nuitee
E
Engel • couple • gb
7
Gezellig hotel op een fijne locatie.
Pros:

Dichtbij het centrum. Goede prijs.

Cons:

Op zich geen klachten, maar de accommodatie is wel aan wat onderhoud toe.

2026-07-02 • via Nuitee
J
jim • couple • gb
9
pleasant experience
Pros:

quiet location with free on street parking.
good breakfast.

Cons:

side window wouldn’t open for ventilation

2026-06-30 • via Nuitee
S
Simon • couple • gb
8
Lovely family run hotel, will definately come back
2026-06-29 • via Nuitee
W
William • solo_traveller • gb
8
2026-06-28 • via Nuitee
R
Robyn • solo_traveller • au
8
2026-06-28 • via Nuitee
A
Andrew • solo_traveller • se
8
2026-06-27 • via Nuitee