Caspian Riviera Grand Palace Hotel

Hotels
8.7 (1405 reviews)
Chetverty Microdistrict , Aktau , kz

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.69
Guests noted issues with cleanliness, particularly in bathrooms and pools.
Service
9.66
Positive remarks regarding helpful staff, particularly the receptionist who received specific praise.
Location
9.7
Excellent location praised in multiple reviews.
Room Quality
7.65
Concerns about outdated rooms and some discomfort with beds.
Amenities
7.68
Spa experience criticized, but pools noted as available.
Value for Money
9.14
Overall valued good given the location and service.
Food and Beverage
8.69
Food quality was positively mentioned but no specific details were provided.
Overall Experience
9.36
A generally positive experience, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:59

Property Description

Luxurious Seafront Location
Caspian Riviera Grand Palace Hotel in Aktau offers a stunning sea view terrace and private embankment, perfect for a relaxing getaway.

Spa and Dining Experience
Indulge in the spa center's indoor pool and Finnish sauna, then enjoy a buffet breakfast at the restaurant or dine at Le Voyage lounge.

Entertainment and Business Facilities
From the winter garden and billiards to the conference rooms for business guests, there's something for everyone. Don't forget to visit the unique sturgeon species aquarium!

To experience luxury by the Caspian Sea, book your stay at Caspian Riviera Grand Palace Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for KZT 7,000 per person per night when using an available extra bed.
    People 12 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1405 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.36
Улбосын • family_with_children • kz
7
2026-03-13 • via Nuitee
N
Nomad82 • couple • kz
10
Pros:

Расположение возле скальной тропы, где можно прогуляться. красивый вид из окна.

Cons:

Завтрак хороший, но средний.

2026-03-13 • via Nuitee
Мацапей • family_with_children • kz
10
Pros:

Вкусные завтраки, весь комплект гигиен.набора, расположение и чистота

2026-03-13 • via Nuitee
Куандык • couple • kz
10
2026-03-11 • via Nuitee
Алишева • couple • kz
10
2026-03-11 • via Nuitee
Елена • family_with_children • kz
7
В целом все отлично!
Pros:

Шикарный вид на море. Вкусный завтрак. Просторный номер.

Cons:

Ванная комната не удобная. Снизу двери просвет через который все слышно с коридора.

2026-03-10 • via Nuitee
Y
Yerzhan • family_with_children • kz
7
2026-03-09 • via Nuitee
K
Karylgash • family_with_children • kz
8
2026-03-09 • via Nuitee
N
Nadiram • solo_traveller • kz
8
Один из плюсов вид на море, на остальное можно закрыть глаза !
Pros:

Геолокация

Cons:

Старая мебель, старые полотенца, халат

2026-03-09 • via Nuitee
K
Kireychenko • solo_traveller • kz
6
Удовлетворительно
Pros:

Чистый ветер с моря

Cons:

Спа работает до 23:00. Однако в 22:30 начали выгонять в номера

2026-03-06 • via Nuitee
Акбота • couple • kz
10
Pros:

Отдых прошёл просто замечательно!
Отель оставил только самые приятные впечатления. Чистота на высшем уровне, номера уютные, всё продумано до мелочей. Персонал очень вежливый, внимательный и действительно заботится о гостях.

атмосфера спокойная и комфортная. Отличное расположение — вид на море😍

Чувствуется сервис и уважение к гостям. С удовольствием вернемся сюда снова летом и смело рекомендую этот отель🔥❤️

2026-03-04 • via Nuitee
Y
Ylya • solo_traveller • kz
4
2026-03-04 • via Nuitee
Куралай • couple • kz
10
2026-03-03 • via Nuitee
Людмила • couple • kz
10
2026-03-02 • via Nuitee
A
Anna • family_with_children • kz
10
Pros:

Идеальная чистота (для меня это очень важно!), хорошие завтраки, отличное расположение, приветливый персонал, все было отлично! Отдыхали с детьми, дети уезжать не хотели)

2026-03-02 • via Nuitee
Руслан • couple • kz
8
Cons:

Обслуживающий персонал Айдана очень вежливая и всегда искренне старается помочь гостям.

2026-02-28 • via Nuitee
Дина • couple • kz
10
2026-02-26 • via Nuitee
Нурсултан • couple • kz
10
2026-02-26 • via Nuitee
S
Serik • solo_traveller • kz
7
2026-02-26 • via Nuitee
Амиров • solo_traveller • kz
8
Хорошое расположение для прогулок по набережной.
2026-02-26 • via Nuitee