SureStay by Best Western Richmond Vancouver Airport

Hotels
•
SureStay Collection by Best Western
8 (745 reviews)
7188 Westminster Highway , Richmond , ca

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Strong smells
Room noise
Limited amenities

Categories

Cleanliness
6.96
There were mentions of strong cleaning smells and needed vacuuming.
Service
8.93
Staff were consistently described as friendly and helpful.
Location
8.47
Good location close to the airport and shopping.
Room Quality
7.92
Rooms were clean and comfortable but noted issues with noise.
Amenities
7.95
Basic amenities mentioned were adequate, though noted some limitations.
Value for Money
7.91
Overall good value for the price based on positive sentiments.
Food and Beverage
7.96
Breakfast options were appreciated but there were issues with availability.
Overall Experience
7.93
Generally positive with minor concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

Convenient Location
Less than 5 km from Vancouver International Airport, this hotel in Richmond is the perfect choice for travelers seeking a stress-free stay close to the airport.

Comfortable Accommodations
Featuring a 32" flat-screen TV in every guest room, along with in-room tea and coffee making facilities, the Richmond SureStay by Best Western Richmond Vancouver Airport ensures a comfortable and relaxing stay for all guests.

Fitness Center and Nearby Attractions
Stay active in the fitness center or explore the nearby Richmond Centre Shopping Mall. With Richmond Hospital just steps away and Quilchena Golf & Country Club a short drive from the property, there is something for everyone to enjoy during their stay.

Book your stay now and experience the convenience and comfort of Richmond SureStay by Best Western!

Important information:

Please note, maximum occupancy in all rooms includes both adults and children.

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card must be presented at check-in.

Complimentary Shuttle Service to and from the airport only is during 6:00 am and 10:30pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 745 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Judith • solo_traveller • ca
8
Great find,well stay again
Pros:

Clean,quiet,comfortable,close to airport,convenient shuttle to airport

2026-02-13 • via Nuitee
S
Sarah • couple • ca
8
2026-02-12 • via Nuitee
N
Nazanin • family_with_children • ca
3
2026-02-11 • via Nuitee
R
Roudina • family_with_children • eg
7
Pros:

Good location, clean basic room ,comfortable bed ,I had late check out at 1 pm and this was great as I had a late flight

Cons:

Breakfast was less than basic , no options

2026-02-11 • via Nuitee
W
Winston • couple • ca
7
2026-01-29 • via Nuitee
K
Ka Po • family_with_children • ca
8
2026-01-26 • via Nuitee
R
Rosaleen • couple • ca
8
2026-01-26 • via Nuitee
C
Chantal • family_with_children • ca
7
Pleasant
Pros:

Everything

Cons:

The lack of accommodation from the staff on duty (Nov 17)

2026-01-20 • via Nuitee
S
Soniya • solo_traveller • ca
8
good one.
Pros:

shuttle provided, helpful staff, decent breakfast

Cons:

no kettle or microwave in the room....could be helpful

2026-01-20 • via Nuitee
D
Dhyana • solo_traveller • ca
9
Pros:

balcony

2026-01-20 • via Nuitee
D
Deborah • extended_group • au
8
2026-01-20 • via Nuitee
Q
QiLian • couple • ca
9
2026-01-20 • via Nuitee
P
Patel • family_with_children • ca
8
2026-01-20 • via Nuitee
D
Dickey • solo_traveller • vn
6
It was a quiet comfortable room
Pros:

Close to the airport

Cons:

The price for a hotel room in Vancouver is insane

2026-01-19 • via Nuitee
L
Lucien • solo_traveller • fr
7
2026-01-19 • via Nuitee
D
Deanna • couple • us
4
Price far too high for room condition
Pros:

Breakfast was fine and location was fine

Cons:

Our room really needs some TLC!! Chairs were stained and shredded- carpet is badly stained- wallpaper peeling- bathroom light fixture strobes and pops when coming on- bathroom fan makes horrible noise

2026-01-19 • via Nuitee
C
Cindy • solo_traveller • ca
7
2026-01-19 • via Nuitee
R
Ross • couple • ca
9
No issues. Staff were friendly.
Cons:

The carpet throughout the hotel was grubby.

2026-01-19 • via Nuitee
H
Hay • couple • nz
9
The hotel solved the predicament that we found ourself in perfectly. Good stay
Pros:

Just what we wanted after having to exit an Air New Zealand flight from Vancouver to Auckland New Zealand due to engine failure. The Hotel had a shuttle service from airport to hotel and vice versa as well as supplying a very good breakfast.

The price was reasonable as well as looking after our bags while we toured Vancouver.

Cons:

All good/

2026-01-19 • via Nuitee
R
richard • couple • ca
7
2026-01-19 • via Nuitee