SureStay by Best Western Richmond Vancouver Airport

Hotels
SureStay Collection by Best Western
8 (875 reviews)
7188 Westminster Highway , Richmond , ca

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Strong smells
Room noise
Limited amenities

Categories

Cleanliness
6.96
There were mentions of strong cleaning smells and needed vacuuming.
Service
8.93
Staff were consistently described as friendly and helpful.
Location
8.47
Good location close to the airport and shopping.
Room Quality
7.92
Rooms were clean and comfortable but noted issues with noise.
Amenities
7.95
Basic amenities mentioned were adequate, though noted some limitations.
Value for Money
7.91
Overall good value for the price based on positive sentiments.
Food and Beverage
7.96
Breakfast options were appreciated but there were issues with availability.
Overall Experience
7.93
Generally positive with minor concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

Convenient Location
Less than 5 km from Vancouver International Airport, this hotel in Richmond is the perfect choice for travelers seeking a stress-free stay close to the airport.

Comfortable Accommodations
Featuring a 32" flat-screen TV in every guest room, along with in-room tea and coffee making facilities, the Richmond SureStay by Best Western Richmond Vancouver Airport ensures a comfortable and relaxing stay for all guests.

Fitness Center and Nearby Attractions
Stay active in the fitness center or explore the nearby Richmond Centre Shopping Mall. With Richmond Hospital just steps away and Quilchena Golf & Country Club a short drive from the property, there is something for everyone to enjoy during their stay.

Book your stay now and experience the convenience and comfort of Richmond SureStay by Best Western!

Important information:

Please note, maximum occupancy in all rooms includes both adults and children.

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card must be presented at check-in.

Complimentary Shuttle Service to and from the airport only is during 6:00 am and 10:30pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 875 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Ash family_with_children ca
4
To expensive for a below average room
Pros:

The shuttle to and from the airport was convenient. The staff were kind and very willing to help make our stay pleasant. Lobby was beautiful.

Cons:

The room was old and a bit dirty. The wallpaper was peeling off the walls, the blinds had mold on the back and the ceiling clearly had water damage at some point and was flaking. The air conditioning only had a on or off setting and when running was too loud and actually made the room too cold.

2026-08-29 via Nuitee
S
Shaobo solo_traveller cn
9
2026-08-23 via Nuitee
M
Marc couple ca
6
2026-08-22 via Nuitee
M
Micha solo_traveller us
7
Pros:

Nice staff, comfy bed

Cons:

Not the best breakfast

2026-08-21 via Nuitee
K
Kapil family_with_children ca
8
Pros:

Great location

Cons:

Fittness room was not there but mentioned on the layout provided inside building. Not much vegan protien options in breakfast. Like tofu or tempeh.

2026-08-19 via Nuitee
H
Huayong solo_traveller ca
8
2026-08-18 via Nuitee
R
Rachelle solo_traveller ca
10
Top Three Stays on Summer Road Trip
Pros:

The rooms were clean and the balcony was an added bonus. The location to the park was amazing and gave the kids lots to do in the evening. The hotel was clise to gas and every food establishment you might want. The staff was super friendly and explained things in detail such as where to park. Breakfast was great! If you have a morning ferry booked across to the island, I highly recommend thos location.

Cons:

No pool

2026-08-17 via Nuitee
B
Betty couple us
9
2026-08-15 via Nuitee
A
Anna solo_traveller ca
10
Pros:

Very clean and comfortable! My room was quiet even facing the road. Fast and easy checking and check out. The bed was comfortable. No smell in the room or hallway!!!
Before arriving I was messaging the hotel several times and each time got a quick response.

Cons:

All was good.

2026-08-15 via Nuitee
A
Ayers solo_traveller us
8
Pros:

The staff were great both shifts. Helpful hospitable accommodating provided helpful information. The motel was 20 years old and looked it but it was well kept, clean and comfortable. In a city with high hotel rates this was a very good deal.

2026-08-15 via Nuitee
T
Tracy couple gb
9
Would highly recommend, great value for money
Pros:

Great hotel in a great location. We had a balcony room over looking the park which was lovely & quiet. Secure underground parking a real bonus. The outstanding feature of this hotel though are the fantastic staff, always a smile & always helpful from reception staff to breakfast staff to room service to airport shuttle driver.

Cons:

Nothing not to like

2026-08-14 via Nuitee
D
Debbie solo_traveller us
10
2026-08-12 via Nuitee
D
Debbie couple us
9
2026-08-10 via Nuitee
M
Mark couple us
9
2026-08-09 via Nuitee
S
Shannon solo_traveller ca
5
Cons:

I was disappointed that the shuttle included with my room did not allow for an early flight time since it was a short distance

2026-08-07 via Nuitee
E
Emmanuel couple ca
10
Fantastic Stay.
Pros:

I like everything.

Cons:

All were good

2026-08-07 via Nuitee
S
Sc-Petersen solo_traveller ca
5
2026-08-02 via Nuitee
S
Sistaj solo_traveller nz
8
Pros:

Clean rooms and comfortable beds, handy to airport. Good breakfast.

Cons:

Premises were a bit tired and carpets very worn.

2026-07-25 via Nuitee
L
Luis solo_traveller mx
8
2026-07-24 via Nuitee
J
Jose Antonio family_with_children br
9
Um hotel prático próximo ao aeroporto.
Pros:

Café é bom.

2026-07-21 via Nuitee