Hotel Quinta Maya

Hotels
8.3 (617 reviews)
6 Avenida Cuarta Calle Esquina Z1 , Flores , gt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Food quality
WiFi issues

Categories

Cleanliness
8.76
The rooms are super clean, which is highly valued by the guests.
Service
8.73
Staff were kind and attentive, with good luggage storage services.
Location
8.77
Good location, central and accessible, near Flores.
Room Quality
8.22
Rooms are described as comfortable, but some noted maintenance issues.
Amenities
8.25
Nice pool and communal areas, but WiFi issues reported.
Value for Money
7.71
Mentioned as somewhat expensive for some guests.
Food and Beverage
7.26
Food quality raised concerns, especially portion sizes and seasoning.
Overall Experience
8.73
Overall, guests appreciated their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:45

Property Description

Beautiful Location near Lake Petén Itza
Located just 3 blocks from the picturesque Lake Petén Itza, Quinta Maya Hotel in Santa Elena offers a serene retreat surrounded by lush gardens.

Comfortable Rooms and Convenient Services
The hotel features bright, air-conditioned rooms with garden or street views, cable TV, and private bathrooms. Guests can enjoy services like laundry, ironing, and room service for a hassle-free stay.

Relaxing Amenities and Business Facilities
Indulge in the outdoor pool, terrace, and free WiFi during your stay. The hotel also boasts a restaurant, snack bar, BBQ facilities, beauty salon, massage services, and a business center for both leisure and business travelers.

Book now for a memorable stay at Quinta Maya Hotel, your oasis near Lake Petén Itza!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children ages 15 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 617 reviews
Cleanliness: 8.76
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
V
Veronika • solo_traveller • cz
8
Pros:

Hotel se nachází blízko letiště i autobusového nádraží, blízko jsou obchody i restaurace. Je klidný a příjemný. Strávila jsem tu pár pěkných dní.

Cons:

WiFi moc nefunguje.

2026-02-13 • via Nuitee
M
Mary • couple • us
8
Nice hotel , 10 minute walk to Flores , close to airport and busses
Pros:

The staff were extremely helpful and the hotel is attractively decorated

Cons:

In the morning there was a lot of heavy machinery on the street and the noise was awful

2026-02-08 • via Nuitee
L
Laura • solo_traveller • ca
9
2026-02-08 • via Nuitee
O
olga • extended_group • es
8
No esta mal
Pros:

No esta mal y muy cerca del aeropuerto

Cons:

La habitación un poco pequeña para tener abiertas 2 maletas o mas.

2026-01-31 • via Nuitee
J
Janelle • extended_group • au
9
Pros:

It was the perfect location if you don’t want to be in amongst the noise of Flores ! Walking distance and beautifully quiet

2026-01-31 • via Nuitee
G
Genevieve • couple • ca
7
2026-01-31 • via Nuitee
V
Veralucia Luna • couple • gt
6
Buena ubicación
Pros:

Buena ubicación.

Cons:

La cama estaba dura.

2026-01-30 • via Nuitee
I
Isabel • extended_group • co
8
Bueno
Pros:

Es un hotel bonito, pero no estaba aseado en sus pasillos, además, no me gustó su ubicación.

2026-01-26 • via Nuitee
F
Fabien • couple • fr
9
2026-01-24 • via Nuitee
C
Chingmin • extended_group • tw
8
前台的員工樂於助人。
2026-01-19 • via Nuitee
A
Amalia • extended_group • gt
9
Agradecida
Pros:

Lo que me encantó , que nos dejaron entrar mucho antes a la habitación, en ningún lugar hacen eso, a la hora que uno llega si está lista la habitación lo dejan entrar, muy agradecida

2026-01-19 • via Nuitee
A
Andrea • couple • gt
9
2026-01-19 • via Nuitee
R
Rodriguez • couple • gt
10
Excelente atención
Pros:

Servicio

2026-01-15 • via Nuitee
C
Corine • couple • ch
8
Pros:

Sehr hilfreiches und freundliches personal

2026-01-14 • via Nuitee
S
Sebastián • couple • gt
10
Pros:

Todo muy bien, valió totalmente la pena. El servicio fue excelente. Llegamos un poco antes de la hora de check-in por tema de nuestro vuelo y como sea pudieron atendernos sin problema. La piscina muy limpia, a buena temperatura.

2026-01-13 • via Nuitee
M
Maurane • couple • fr
8
Pros:

Bel hotel et confortable. Personel au top

Cons:

Points a améliorer :
Un seche cheveux dans la chambre
Un miroir en dehors de la chambre
Cafe et thés dans la chambre a disposition serait super !

2026-01-11 • via Nuitee
S
Sergio • couple • be
9
2026-01-11 • via Nuitee
M
Matic • couple • be
8
Would recommend but not for light sleepers
Pros:

Really welcoming staff allowed early check in and luggage storage after check out.

Cons:

Quite loud surroundings. Located next to a busy street, be sure to bring earplugs

2026-01-10 • via Nuitee
S
Sonia • extended_group • sv
9
Agradable hotel muy pintoresco y cómodo
Pros:

Buena ubicación y excelente relación calidad - precio

Cons:

Todo bien

2026-01-09 • via Nuitee
M
Marta Lucia • extended_group • co
10
2026-01-09 • via Nuitee