Hotel Quinta Maya

Hotels
8.3 (672 reviews)
6 Avenida Cuarta Calle Esquina Z1 , Flores , gt

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Food quality
WiFi issues

Categories

Cleanliness
8.76
The rooms are super clean, which is highly valued by the guests.
Service
8.73
Staff were kind and attentive, with good luggage storage services.
Location
8.77
Good location, central and accessible, near Flores.
Room Quality
8.22
Rooms are described as comfortable, but some noted maintenance issues.
Amenities
8.25
Nice pool and communal areas, but WiFi issues reported.
Value for Money
7.71
Mentioned as somewhat expensive for some guests.
Food and Beverage
7.26
Food quality raised concerns, especially portion sizes and seasoning.
Overall Experience
8.73
Overall, guests appreciated their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:45

Property Description

Beautiful Location near Lake Petén Itza
Located just 3 blocks from the picturesque Lake Petén Itza, Quinta Maya Hotel in Santa Elena offers a serene retreat surrounded by lush gardens.

Comfortable Rooms and Convenient Services
The hotel features bright, air-conditioned rooms with garden or street views, cable TV, and private bathrooms. Guests can enjoy services like laundry, ironing, and room service for a hassle-free stay.

Relaxing Amenities and Business Facilities
Indulge in the outdoor pool, terrace, and free WiFi during your stay. The hotel also boasts a restaurant, snack bar, BBQ facilities, beauty salon, massage services, and a business center for both leisure and business travelers.

Book now for a memorable stay at Quinta Maya Hotel, your oasis near Lake Petén Itza!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children ages 15 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 672 reviews
Cleanliness: 8.76
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
M
Martens couple us
8
Pros:

Beautiful courtyard, quiet hotel.

Cons:

Would have loved a working pool and hot tub.

2026-05-01 via Nuitee
P
Paola extended_group co
8
2026-04-30 via Nuitee
D
Dácil solo_traveller es
10
Pros:

Es una absoluta maravilla! El mejor hotel en el que nos alojamos en Guatemala, te ayudan con la maleta, son super atentos con el trato al cliente, el jardín está genial, el desayuno está rico solo tener en cuenta que no sirven comidas solo desayunos y cenas, pero no es ningun inconveniente. La isla está hiper cerca y el Mercado también. Todo cerca y es un oasis en el calor de Flores. Una auténtica maravilla ✨

2026-04-30 via Nuitee
J
Javier solo_traveller es
5
2026-04-22 via Nuitee
I
Ines couple be
9
Pros:

Heel mooie knusse kamer, personeel is heel klantvriendelijk

Cons:

de kamer was klein maar wel fijn

2026-04-21 via Nuitee
L
Lars solo_traveller nl
9
Beautiful hotel, enjoyed my stay!
2026-04-21 via Nuitee
R
Rodrigo solo_traveller co
6
Regular experience
Pros:

La calidez de la gente

Cons:

Las instalaciones tenían insectos.

2026-04-21 via Nuitee
V
Velvet solo_traveller gt
10
2026-04-19 via Nuitee
C
Claudia solo_traveller co
9
El servicio en general estuvo muy bien. Volvería a hospedarme en este lugar. Súper tranquilo y cerca a Flores.
Pros:

La calidez de sus servidores

Cons:

Las almohadas

2026-04-16 via Nuitee
C
Cristiane couple br
10
2026-04-15 via Nuitee
D
daniela couple cl
10
Hermoso
Pros:

Si

2026-04-13 via Nuitee
C
César couple gt
9
2026-04-11 via Nuitee
L
LORENA extended_group co
10
Pros:

La comodidad, la cercania a todo, la atencion, limpieza

Cons:

No Aplica

2026-04-10 via Nuitee
J
Jonathan solo_traveller us
9
2026-04-08 via Nuitee
D
Diegoalmazansanchez couple es
9
Pros:

La atención del personal y la comodidad de la habitación

2026-04-08 via Nuitee
J
joseph solo_traveller us
3
Disappointing
Pros:

it was clean

Cons:

i had to try 3 rooms before i got one that had working ac and wifi. it was over an hour after I arrived I was actually aboe to sit down. at this price point in guatemala i find that unacceptable. I booked this hotel specifically bc i was exhausted and wanted zero drama. Also they shut off water to bathroom at night and nobody explained this to me so i had shit stinking up my room all night.

2026-04-07 via Nuitee
T
Tiziano extended_group it
8
2026-04-07 via Nuitee
A
Anthony couple be
8
Pros:

Great easy place to stay on the mainland that offers all the options for booking your trip to Tikal. Very comfortable beds and spacious room. Options at the breakfast also perfect, quick service and delicious options.

2026-04-07 via Nuitee
K
Krystyna solo_traveller de
10
2026-04-06 via Nuitee
B
belén extended_group es
8
Cons:

Esta alejado de Flores, en una calle ruidosa y con mucho tráfico

2026-04-06 via Nuitee