Gran Hotel Higuey

Hotels
•
Independent
7.2 (29 reviews)
1 Av. Club Rotario, Higuey, La Altagracia, 23000 , Higuey , DO
1-8492018114

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Facilities

Free breakfast
Meeting rooms
Nature reserve
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location is convenient
Staff provided good service
Cons:
Poor cleanliness
Misleading amenities
Noisy environment

Categories

Cleanliness
5.26
Multiple reviews indicate poor cleanliness, with dirty floors and bathrooms.
Service
9.23
Mixed feedback; some positive mentions about staff.
Location
8.77
Location is convenient although misguiding in offers.
Room Quality
6.22
Negative comments regarding noise, small TV, and other qualities.
Amenities
5.25
Lack of promised amenities such as breakfast and massage service.
Value for Money
8.21
General dissatisfaction with value due to missing services and cleanliness.
Food and Beverage
6.26
Breakfast offerings were described as very deficient.
Overall Experience
8.43
Overall experience reflects a mix of positive location and service but overshadowed by cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:57

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and gift shops/newsstands during your stay.

Delicious Breakfast: Start your day with a complimentary continental breakfast served daily from 7:30 AM to 10:00 AM.

Prime Location: Centrally located in Higuey, just a 6-minute walk from La Altagracia Cathedral, with easy access to nearby attractions like Macao Beach and Cana Bay Golf Club.

Experience comfort and convenience at Gran Hotel Higuey - book your stay now!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a reception hall and a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

7.2
Based on 29 reviews
Cleanliness: 5.26
Service: 9.23
Location: 8.77
Room Quality: 6.22
Amenities: 5.25
Value for Money: 8.21
Food and Beverage: 6.26
Overall Experience: 8.43
R
Robinson
10
Pros:

It’s a good hotel to stay

2025-10-07 • via Nuitee
S
Sebastian
2
Pros:

This motel advertise is a scam a completly fraud. The address in the website does not exist. It takes you to an industry area and from that place to the real motel address I walked an hour an a half.
The pictures published are not real. The hotel is piece of garbage.
The place is dirty, old, unsafe. No internet signal in the bedrooms some signal at the stairs.
I had to file a claim with Expedia as this type of place that do not have real information should be removed from Expedia.

2025-10-05 • via Nuitee
A
Adrianny • family_with_children
4
Pros:

Nos quedamos sin agua todo un día y sin electricidad

2025-09-27 • via Nuitee
E
Eduardo
8
Pros:

Todo bien, atencion, limpieza, pero el desayuno ofrecido deja mucho de que hablar, la verda muy deficiente.

2025-09-25 • via Nuitee
B
Benoit
2
Pros:

First, the location on the Expedia app and on Google is wrong. I ended up taking three taxi and walking an hour and a half wasting half my day to find a place. Then it says that a continental breakfast is included but that is absolutely not true, there was only coffee. It also says there's massage service, also not true. There was hair in the bathroom. The shower curtain was dirty. The walls were thirty.There was candle wax everywhere. The had not clean the floor in months. My feet got brown by walking from the bathroom to the bed. The tv was very small and there was no battery in the controller. And it is the most noisy hotel I ever stayed at. At any hour day or night, there is traffic outside, honking, music, yelling, buses,etc... they claim the room are soundproof, but they are not, absolutely not, not at all. You can also hear the corridor noises and there's more than an inch of spacing at the bottom of the doors.
Overall dirty, uncomfortable, full of lies in the advertisement. I could not sleep and I even left before the end of my stay. Remember I had walked and eat in the city for hours. I needed to rest.

2025-09-05 • via Nuitee
F
Fremio
6
Pros:

Nobe

2025-08-27 • via Nuitee
J
Janisi
8
Pros:

Good

2025-08-08 • via Nuitee
M
Miguel A
6
Pros:

Falta de servicios básicos como agua y luz en momentos.

2025-08-04 • via Nuitee
D
Damaris
2
Pros:

Se fue el agua y el aire acondicionado se dañó

2025-08-01 • via Nuitee
R
Rossiel • partner
10
Pros:

Good stay middle in the center of the city great view. Great ac no tv

2025-07-14 • via Nuitee
E
Eugene DETROIT
10
Pros:

The staff and location are great!

2025-07-12 • via Nuitee
M
Martha • family
10
Pros:

Amazing price

2025-06-30 • via Nuitee
R
Rafael Andres • friends
10
Pros:

Nice and very clean.

2025-06-25 • via Nuitee
F
Freddy g
8
Pros:

Goob hotel Friendly's

2025-06-24 • via Nuitee
I
Irene
4
Pros:

😔

2025-06-23 • via Nuitee
Y
Yomayra altagracia
8
Pros:

Todo muy bien, para el precio, un lugar de paso para descansar lo recomiendo

2025-05-23 • via Nuitee
F
Francis
10
Pros:

Had a great time

2025-05-05 • via Nuitee
E
Edwin Alfredo
4
Pros:

Recepción y chek in excelente por lo demás un desastre camas poco limpia , Baño poca higiene . Y desayuno lamentable , calidad precio por debajo un poquito más caro y mejoren las instalaciones

2025-05-04 • via Nuitee
O
Orlando
10
Pros:

I love everything

2025-04-17 • via Nuitee
J
JULIO R.
10
Pros:

Clouse to bus stop

2025-04-16 • via Nuitee