KUMA Hotel Gyumri

Hotels
9.3 (731 reviews)
26 Garegin Nzhdeh Avenue , Gyumri , am

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Bathroom odors
Limited breakfast selection

Categories

Cleanliness
8.53
There were issues with odors from the bathroom, and cleanliness concerns in the restaurant.
Service
10
Staff were mentioned as friendly and helpful, providing good service.
Location
9.5
The hotel has an excellent location, close to central areas.
Room Quality
9.54
Rooms were described as spacious and comfortable.
Amenities
8.99
Amenities were satisfactory; however, breakfast options were limited.
Value for Money
9.52
Good value for the price based on location and room quality.
Food and Beverage
8.48
Dinner was enjoyable, but breakfast selection was poor.
Overall Experience
9.83
Overall enjoyable experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:51

Property Description

Luxurious 5-Star Accommodation
Experience the epitome of luxury at KUMA Hotel Gyumri in Gyumri. Unwind in style with our shared lounge, restaurant, and bar, offering a perfect blend of comfort and sophistication.

Top-Notch Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi access throughout the property. Indulge in modern comforts including a flat-screen TV, minibar, kettle, bidet, free toiletries, and a wardrobe in every room. Your safety is our priority with safety deposit boxes available in all guest rooms.

Convenient Location
Situated just 5 km from Shirak International Airport, our hotel offers easy access for travelers. Whether you're here for business or leisure, KUMA Hotel Gyumri ensures a seamless stay from start to finish.

Book your stay now and elevate your travel experience at KUMA Hotel Gyumri.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 731 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.83
B
Boris family_with_children ro
10
2026-06-27 via Nuitee
G
gzlinling couple cn
8
物有所值
Pros:

早餐丰富,停车方便,员工耐心帮我们解决问题,特别是前台Zhanna小姐主动热情,帮我联系保险公司。

Cons:

我们住的房间的淋浴间,受建筑结构影响,淋浴花洒位置狭窄,严重影响淋浴。

2026-06-26 via Nuitee
S
Serb solo_traveller ro
8
2026-06-26 via Nuitee
S
sezai couple tr
10
2026-06-26 via Nuitee
L
Lusine couple am
8
2026-06-26 via Nuitee
T
Tamara couple cy
10
Оставалась бы тут каждый раз, но номера быстро разбирают)
Pros:

Новый чистый и красивый отель, в пешей доступности к центру, ресторанам и паркам. Разрешили заселится раньше 3 часов, так как номер был готов, мы после ночного перелета, были этому рады. Отличный завтрак и персонал.

2026-06-25 via Nuitee
A
adrıanus couple nl
8
Herhaling vatbaar met alleraardigst personeel
Pros:

Het restaurant gedeelte is erg goed, de kamers zijn netjes met álle faciliteiten , en het is er rustig

Cons:

Te luide muziek bij het eten ( live )
En airco mag een update hebben veel geluid en geen presentatie

2026-06-25 via Nuitee
L
Laura couple am
9
2026-06-24 via Nuitee
M
Mateusz solo_traveller pl
10
2026-06-24 via Nuitee
A
Aleksandr solo_traveller am
6
Pros:

Ընդհանուր առմամբ լավ հյուրանոց է։

Cons:

Համարը պատվիրել եմ երեք հոգու համար։ Երեխայի համար անկողին սենյակում չկար։ Տրամադրել են միայն իմ խնդրանքով և հիմնավորել որ նախապես չէինք ուզել։ Ինչու պետք է նախապես խնդրեմ, եթե համարը պատվիրել եմ երեք հոգու համար։
Մնացել ենք երկու օր, այդ ընթացքում համարը չեն մաքրել։

2026-06-24 via Nuitee
M
Maria family_with_children be
10
2026-06-23 via Nuitee
Юлия couple ru
8
2026-06-23 via Nuitee
M
Melkumyan solo_traveller am
10
2026-06-22 via Nuitee
P
Paul couple gb
9
Pros:

Breakfast is very good. The room was comfortable. Overall, very well located. A good hotel. Exceptional value for money

Cons:

-

2026-06-22 via Nuitee
D
Davit extended_group am
10
Very good price and excellent place to stay
Pros:

The room was clean and comfortable, the staff was excellent

Cons:

.

2026-06-21 via Nuitee
T
Troy couple fr
10
Excellent quality
Pros:

The vibe is somewhere between modern and homey.

Great options for breakfast - you can tell that everything is made with care.

Parking was easy.

The staff is outstanding, in particular our barista Jon who took the time to chat with us about Armenian culture and made an excellent raf!

We would reserve again in a heartbeat!

Cons:

To be honest, I feel the nightly price was underpriced given the quality of the hotel…

2026-06-20 via Nuitee
F
FABIANO couple it
10
Pros:

Colazione super, camera ampia e pulita. Staff professionale

2026-06-20 via Nuitee
G
Gagik family_with_children am
8
2026-06-19 via Nuitee
S
Sayour solo_traveller am
9
Pros:

Tout ce qu'on peut attendre d'un hôtel de cette catégorie. Vaste chambre, propre, bonne literie, salle de bains agréable.
Bon emplacement pour rejoindre le centre à pied, tout en étant calme.

Cons:

Vraiment pour faire le difficile, le petit déjeuner un peu triste, mais qui est quand même tout à fait correct...et il y a tellement de bonnes surprises culinaires en ville.

2026-06-18 via Nuitee
J
Jose solo_traveller nl
9
2026-06-18 via Nuitee