KUMA Hotel Gyumri

Hotels
9.3 (834 reviews)
26 Garegin Nzhdeh Avenue , Gyumri , AM

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Bathroom odors
Limited breakfast selection

Categories

Cleanliness
8.53
There were issues with odors from the bathroom, and cleanliness concerns in the restaurant.
Service
10
Staff were mentioned as friendly and helpful, providing good service.
Location
9.5
The hotel has an excellent location, close to central areas.
Room Quality
9.54
Rooms were described as spacious and comfortable.
Amenities
8.99
Amenities were satisfactory; however, breakfast options were limited.
Value for Money
9.52
Good value for the price based on location and room quality.
Food and Beverage
8.48
Dinner was enjoyable, but breakfast selection was poor.
Overall Experience
9.83
Overall enjoyable experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:51

Property Description

Luxurious 5-Star Accommodation
Experience the epitome of luxury at KUMA Hotel Gyumri in Gyumri. Unwind in style with our shared lounge, restaurant, and bar, offering a perfect blend of comfort and sophistication.

Top-Notch Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi access throughout the property. Indulge in modern comforts including a flat-screen TV, minibar, kettle, bidet, free toiletries, and a wardrobe in every room. Your safety is our priority with safety deposit boxes available in all guest rooms.

Convenient Location
Situated just 5 km from Shirak International Airport, our hotel offers easy access for travelers. Whether you're here for business or leisure, KUMA Hotel Gyumri ensures a seamless stay from start to finish.

Book your stay now and elevate your travel experience at KUMA Hotel Gyumri.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 834 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.83
A
Anush • couple • am
10
Pros:

Местоположение хорошее, номер был идеально чистым, все необходимое имелось, девушки на ресепшене чудесные.

Cons:

Завтрак был очень плохим! Мы спустились в 09:30, ничего не обновлялось, учитывая оочень скудный завтрак, есть было нечего) не говорю еще о свежести 3-ех дневных блинов)

2026-10-23 • via Nuitee
V
Varoozhan • couple • us
10
Pleasant Comfortable Excellent Value
Pros:

Clean Room. Great Value. Car Parking.

Cons:

Nothing that I could think of.

2026-10-23 • via Nuitee
K
Khikar • solo_traveller • am
10
2026-10-23 • via Nuitee
K
Karlheinz • couple • de
10
Sehr gut
Pros:

Sehr gutes Hotel

2026-10-22 • via Nuitee
Алтухова • couple • ru
10
Pros:

Все понравилось!

2026-10-22 • via Nuitee
I
Irina • couple • il
10
Было бы неплохо делать музыку чуть тише и оставлять расходники в комнате по количеству забронированных дней.
Pros:

Приятный, вежливый и неназойливый персонал, комфортное и чистое жилье, красивое место вокруг отеля, довольно вкусные завтраки, которые включены в стоимость проживания.

Cons:

Вечерами слишком громкая музыка из ресторана, которая мешает, если хочешь отдохнуть. Туалетную бумагу выдают по 1 штучке, когда заканчивается, идешь искать персонал или покупать свою.

2026-10-21 • via Nuitee
D
Daria • family_with_children • ru
8
Pros:

Хороший, разнообразный завтрак. Приятный, атмосферный внутренний двор. Есть своя парковка. До центра минут 10 пешком. Очень спокойный город и хорошие доброжелательные люди. Рада, что доехали до Гюмри. Очень отличается от Еревана и стоило того чтобы посетить.

Cons:

Номер чуть уставший, но чисто и всё было комфортно. На пару ночей - отличный вариант.

2026-10-21 • via Nuitee
P
parvaneh • solo_traveller • nl
8
2026-10-21 • via Nuitee
J
Jessey Chong • couple • my
10
Pros:

Room and breakfast

Cons:

Non

2026-10-21 • via Nuitee
A
Alain • couple • am
8
Pros:

Très grand chambre

Cons:

Petit déjeuner très pauvre

2026-10-19 • via Nuitee
M
Michele Cacciatore • couple • it
10
Uno dei migliori hotel in cui sono stato.
Pros:

Tutto!
Stanza spaziosa e confortevole.
Bel design.
Colazione abbondante e servita in un bellissimo ambiente.
Parcheggio privato.

Cons:

Nulla, tutto perfetto.

2026-10-18 • via Nuitee
L
Lida • extended_group • am
10
2026-10-18 • via Nuitee
F
Fatemeh • family_with_children • am
10
2026-10-17 • via Nuitee
L
loretta • couple • it
10
Love is Kuma
Pros:

Albergo molto bello in posizione strategica. Le camere sono spaziose, moderne e molto pulite. Colazione abbondante e varia.

Cons:

Nulla

2026-10-17 • via Nuitee
A
Aisha • solo_traveller • gb
10
Pros:

The hotel is a prominent building, not far from the railway station. The hotel has an in-house restaurant that offers an extensive menu of premium quality. My room had a complimentary bottle of wine, a stocked mini bar and a tea station. My double room was extremely spacious with a modern design bathroom. Breakfast was a fantastic buffet spread. A big thank you to Lana and the kitchen staff for offering room service and providing cutlery upon request, despite my lack of Russian or Armenian. I would highly recommend KUMA for its attentive staff, such as the cleaning staff asking if I needed additional tea or bottles of water during my 3-night stay.

Cons:

Nothing at all

2026-10-16 • via Nuitee
A
Anastasia • couple • ru
10
2026-10-16 • via Nuitee
E
Evgenia • couple • am
8
2026-10-16 • via Nuitee
T
Thomas • extended_group • de
10
Pros:

Clean room. Good breakfast. Helpful staff.

2026-10-16 • via Nuitee
C
CrisVV • solo_traveller • br
10
Excelente
Pros:

Excelente quarto, restaurante maravilhoso. Amamos o café da manhã. Muito limpo.

2026-10-15 • via Nuitee
M
mario • extended_group • it
9
2026-10-14 • via Nuitee