TownePlace Suites Arundel Mills BWI Airport

Hotels
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TownePlace Suites by Marriott
7.6 (290 reviews)
7021 Arundel Mills Circle , Hanover , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Thermostat not working

Categories

Cleanliness
5.24
Several mentions of dirty rooms and issues with cleanliness.
Service
8.71
Positive feedback on staff being helpful and friendly.
Location
8.75
Recurring praise for the hotel's convenient and great location.
Room Quality
6.2
Mention of room issues such as a broken thermostat and dated appearance.
Amenities
7.73
Good breakfast and cafeteria, though some amenities had issues.
Value for Money
8.19
Overall decent value based on the reviews.
Food and Beverage
8.24
Generally good comments on breakfast and food options.
Overall Experience
7.71
A mix of positive and negative experiences leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:27

Property Description

Luxurious Suites with Fully-Equipped Kitchens
Indulge in spacious suites at TownePlace Suites Arundel Mills BWI Airport, complete with LCD TVs and kitchens featuring microwaves and dishwashers.

Convenient Amenities
Enjoy free Wi-Fi throughout the hotel, a seasonal outdoor pool, and a 24-hour food market. Start your day with a full buffet breakfast and grab a cup of coffee in the lobby.

Perfect Location for Leisure
Explore nearby attractions like Sandy Point State Park, bowling alleys, and miniature golf courses just a short distance from the hotel.

Experience comfort and convenience at TownePlace Suites Arundel Mills BWI Airport. Book now for an unforgettable stay!

Important information:

Due to new traffic pattern at BWI airport, all shuttle pickups will be in the departures terminal upstairs at door 11. Please be sure you have retrieved your baggage before requesting pickup as hotel shuttles are not permitted to wait for pickups.

Please note, only pets up to 25 pounds can be accommodated at the TownePlace Suites Arundel Mills BWI Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 290 reviews
Cleanliness: 5.24
Service: 8.71
Location: 8.75
Room Quality: 6.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 7.71
R
Robert • couple • us
10
Amazing place
Pros:

Great place

Cons:

Nothing

2026-02-14 • via Nuitee
J
Justina • family_with_children • us
10
Well worth the 💰 money.
Pros:

Very convenient 👌 everything was above standard.

Cons:

Creamer for coffee in room.

2026-02-09 • via Nuitee
J
Justina • family_with_children • us
10
Pros:

Bed comfortably/ room size.

2026-02-09 • via Nuitee
B
blkvixon • solo_traveller • us
8
Okay stay
Pros:

Like that the room was clean and breakfast was good

Cons:

Didn't like that the fire alarm that rang for half of my stay. Would have appreciated a discount due to not being able to relax. The parking lot was plowed but you still had to park on top of snow piles.

2026-02-08 • via Nuitee
J
Julia • couple • us
10
2026-01-28 • via Nuitee
T
Tisa • family_with_children • us
8
Pros:

It was for work which this location was close by my job.

Cons:

Ran out of breakfast and had to wait. It was a snow storm and the parking lot wasn't clean enough and the plow company buried the vehicles in the spots. I know this isn't the hotel doing but maybe they can talk with company they hired.

2026-01-27 • via Nuitee
D
Dentzel • solo_traveller • us
5
Inconvenient
Pros:

It was cool but nobody found my $100 deposit and im upset so i will not ever be staying there again

Cons:

I didn’t like how i didn’t get my deposit back

2026-01-21 • via Nuitee
L
Lori • couple • us
8
2026-01-20 • via Nuitee
R
Richard • solo_traveller • us
10
I could not be any happier
Pros:

Excellent

2026-01-20 • via Nuitee
L
Louis • solo_traveller • us
1
Pros:

Location one front desk person vary helpful. Is name was Kareem Thanks go out to him

Cons:

First price changed when I checked in.Then TV in the room didn't work all weekend Then couldn't use xouch in living room was full of urine Ac unit when blowing air smell like urine water system was dwn half the day on Saturday GM was not pleasant on accommodations when I talk to him abt all these things that went wrong will be writing letter to Marriott Corp

2026-01-19 • via Nuitee
P
Phaedra • family_with_children • us
1
Beyond frustrated with company management all the lies broken promises and the 30 day wait for my refund this is insane
Cons:

My reservation was cancelled the same day as check in because the outside pool and other amenities advertised on the site was not working properly and pool was shutdown for maintenance so we canceled June 2,25 booked a hotel down the road had to wait almost 30 days for my money received my refund June 23rd which I never would have received the f I didn’t keep contacting hotel & booking.com also was promised a Goodwill Compensation from booking.com Sunday June 22,25 for my patience of waiting almost a whole month for my refund remaining a loyal customer and still booking another hotel through booking.com same day down the road with a 24hr wait until it’s supposed to appear on my account I never received compensation from booking.com called today to check the Status of my GOODWILL COMPENSATION now they saying they can’t give me one because I got my money back what kind of customer service is this after promised compensation for the long wait and customer loyalty

2026-01-19 • via Nuitee
C
Cherria • solo_traveller • us
5
Pros:

The breakfast was good.

Cons:

the bed in my first room.

2026-01-19 • via Nuitee
L
Louis • family_with_children • us
1
Pros:

NOTHING!!!!

Cons:

Hotel Horrible!!!!!

2026-01-19 • via Nuitee
B
Bryan • family_with_children • us
10
2026-01-19 • via Nuitee
J
Joseph • family_with_children • us
10
Pros:

Breakfast was really good.

Cons:

Not much to dislike, everything was on point, thank you

2026-01-19 • via Nuitee
J
Jones Jr • family_with_children • us
6
Cons:

Cable was not working the entire stay.

2026-01-18 • via Nuitee
T
Tyeshia • couple • us
8
Customers service desk in was very rude
Pros:

Everything except the rude staff

Cons:

Nothing

2026-01-14 • via Nuitee
J
Jordan • solo_traveller • us
7
Eh.
Cons:

Shower water was freezing, no hot water. Could not figure out heat/cold easily when using temp. Wasn’t working properly. Wiggly door handle. Could smell smoke/weed despite being a non-smoking property. TV’s were not working.

2026-01-13 • via Nuitee
J
Jones Jr • family_with_children • us
3
Pros:

Quiet, price

Cons:

Television didn't work the entire time, until I checked out.

2026-01-13 • via Nuitee
M
Mary • solo_traveller • us
2
Pros:

The location. It's plenty to do and restaurants.

Cons:

A lack of helping a customer when there's an issue. When I check in and went to my room. My TV didn't work/ no connection with wifi, and I ask could they switch me to another room and the kept telling me a technician will come out. Long story short I stayed in a room without the TV not working all night. The manager did not offer a discount for my next stay and I'm a Marriott member. The elevator did not work neither. Terrible stay.

2026-01-11 • via Nuitee