Haven Sanctuary Suite with Private Entrance

Hotels
9.7 (77 reviews)
6 Helmores Lane Quail Rise - Lower Shotover , Queenstown , NZ

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Excellent host
Comfortable stay
Great location
Value for money
Cons:
Minor cleanliness expectation regarding washing up

Categories

Cleanliness
9.52
Very well-sized, clean bathroom and overall cleanliness mentioned positively.
Service
10
Warren was an amazing host and very helpful throughout the stay.
Location
10
Excellent location: just 5 minutes from the airport and close to the city center.
Room Quality
9.52
Rooms were described as very comfortable and had everything needed.
Amenities
9.52
Modern and well-maintained amenities with thoughtful attention to detail.
Value for Money
9.52
Delightful gem with excellent pricing for the area.
Food and Beverage
9.52
Standard quality for this hotel tier.
Overall Experience
10
Fantastic stay with a true Kiwi experience and a welcoming environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:08

Property Description

Luxurious Accommodation in Queenstown

Sustainable Retreat: Experience a sustainable stay at Haven Sanctuary Suite with Private Entrance, offering a serene escape just minutes away from Queenstown's attractions.

Modern Amenities: Enjoy a flat-screen TV, mountain views from the patio, and complimentary WiFi and parking. Need to catch up on work? Utilize the business center, fax machine, and photocopier.

Outdoor Adventures: With ski storage, tennis courts, and proximity to skiing and cycling spots, adventure awaits just outside your door at this sanctuary.

Book now for an unforgettable stay at Haven Sanctuary Suite with Private Entrance in Queenstown.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.7
Based on 77 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
C
Cjwwhat • solo_traveller • au
10
Comfortable, warm room with everything you need
Pros:

Warren and Sue were so welcoming! They went above and beyond to make my stay as comfortable as possible. The room was spacious, had every amenity I needed (and more), and I felt very at home there. It was an added bonus their ragdoll Branson was so cuddly and cute, I could have put him in my suitcase 😍

Cons:

I should've booked to stay longer!

2026-06-06 • via Nuitee
P
Pei-Yu • couple • nz
9
2026-05-17 • via Nuitee
A
Anubhuti • solo_traveller • au
10
Pros:

The host is so helpful and it's a very sweet place away from super busy city center

Cons:

Nothing

2026-05-05 • via Nuitee
D
David • couple • fr
9
Great hosts,fine facilities
Pros:

Everything.

Cons:

Location was a bit out of Queenstown easy to get to the bus though.

2026-04-23 • via Nuitee
R
Richelle • couple • au
10
2026-04-10 • via Nuitee
C
Christine • couple • au
9
2026-03-25 • via Nuitee
S
Shiting • couple • cn
10
Highly recommended!
Pros:

Waron and Suel are wonderful hosts — warm, friendly, and very easy to talk to. They helped us tremendously and made our stay truly memorable. This will absolutely be my first choice whenever I return to Queenstown. I would even plan my trip around their availability. I will definitely stay here again. Highly recommended!

Cons:

nothing

2026-03-17 • via Nuitee
J
Jade • solo_traveller • nz
10
Pros:

Awesome location and awesome room, loved the attention to detail and the hosts were lovely 10/10 would recommend and will come back in the future

2026-03-13 • via Nuitee
A
Abigail • couple • gb
10
Pros:

The accommodation had everything we needed. The room was well equipped. Warren was very welcoming and we had interesting conversations.
While located slightly outside Queenstown we also enjoyed visiting nearby (by car) Arrowtown which was delightfully quaint with a great pub with food and beer garden.

Cons:

Nothing

2026-03-08 • via Nuitee
M
Martin • couple • de
10
Hervorragendes Apartment mit Super-Gastgebern
Pros:

Hervorragendes, komplett ausgestattetes, absolut sauberes Apartment. Sehr ruhige und gute Lage zwischen Queenstown und Arrowtown. Die Siedlung ist über eine einzige Straße angebunden, daher kein Durchgangsverkehr. Warren hat uns äußerst zuvorkommend und nett begrüßt, viel erzählt und wertvolle Informationen gegeben. Alles Note 1A+.

Cons:

./.

2026-03-02 • via Nuitee
R
Richard Harris • couple • gb
8
Clean Comfortable and good value
2026-02-23 • via Nuitee
C
Cathryn • couple • ca
10
Great experience!!
Pros:

Very quiet and clean Our host Warren was very helpful and we enjoyed visiting with him and all the information he had about Queenstown

2026-02-14 • via Nuitee
S
Susan • couple • us
9
Wonderful!
Pros:

Exceptional hospitality and comfortable room with everything we needed. Warren was very helpful.

Cons:

Nothing

2026-02-11 • via Nuitee
C
Cassidy • couple • nz
10
Beautiful, restful, and very comfortable sanctuary. Convenient to everything. Super lovely hosts.
Pros:

Haven Sanctuary was a comfortable, peaceful, and restful place to land after a day's exploring. Warren and Sue were excellent hosts, super friendly, and tended to every little detail to ensure a happy stay.

2026-02-09 • via Nuitee
A
Anna • couple • au
10
Pros:

The host was very friendly lovely and attentive
He also gave lots of useful tips for our stay in Queenstown
The room was clean, and cosy and had everything we needed

Cons:

Nothing, everything was great

2026-02-08 • via Nuitee
M
Marie-Therese • couple • nz
8
Great location. Really nice place to come back to after a day’s activity. Will come back
Pros:

Very nice welcome by Warren our host. Clean. Very comfortable pretty room with all the facilities. Great shower. Nice quiet area. Close to shops. Close to airport. Will recommend it without hesitation

Cons:

Nothing

2026-01-28 • via Nuitee
F
Fiona • solo_traveller • de
10
Pros:

Ein sehr schönes, großes und sauberes Zimmer bei sehr netten Gastgebern. Ich habe mich dort sehr wohl gefühlt, vielen Dank!

2026-01-24 • via Nuitee
S
Sue • couple • au
7
Beautiful but needed a space for eating
Pros:

Very comfortable bedroom and large bathroom

Cons:

Nowhere to sit and eat anything

2026-01-23 • via Nuitee
K
Ken • couple • au
10
Fabulous place and wonderful people!
Pros:

The rooms were delightful - very fresh, clean and comfortable with every conceivable comfort provided. We also had a beautiful little courtyard in a pretty garden where we sat and had drinks. Warren and Sue were wonderful hosts, spending time chatting and giving advice on places to visit. They even took us out for dinner and arranged a meal at a wonderful pub at Bannockburn. Warren a Sue were delightful, we came as guests left as friends. They were so welcoming and obliging. We give them 12/10!! Wonderful friendly people - cannot recommend highly enough!

Cons:

Nothing - it was perfect!

2026-01-15 • via Nuitee
D
Dawn • couple • gb
10
Will definitely stay here again - loved it.
Pros:

Everything! Warren was an amazing host. Loved the place.

Cons:

Nothing.

2025-12-21 • via Nuitee