Haven Sanctuary Suite with Private Entrance

Hotels
9.7 (66 reviews)
6 Helmores Lane Quail Rise - Lower Shotover , Queenstown , nz

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Fax/photocopying
Ironing service
Ski storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent host
Comfortable stay
Great location
Value for money
Cons:
Minor cleanliness expectation regarding washing up

Categories

Cleanliness
9.52
Very well-sized, clean bathroom and overall cleanliness mentioned positively.
Service
10
Warren was an amazing host and very helpful throughout the stay.
Location
10
Excellent location: just 5 minutes from the airport and close to the city center.
Room Quality
9.52
Rooms were described as very comfortable and had everything needed.
Amenities
9.52
Modern and well-maintained amenities with thoughtful attention to detail.
Value for Money
9.52
Delightful gem with excellent pricing for the area.
Food and Beverage
9.52
Standard quality for this hotel tier.
Overall Experience
10
Fantastic stay with a true Kiwi experience and a welcoming environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:08

Property Description

Luxurious Accommodation in Queenstown

Sustainable Retreat: Experience a sustainable stay at Haven Sanctuary Suite with Private Entrance, offering a serene escape just minutes away from Queenstown's attractions.

Modern Amenities: Enjoy a flat-screen TV, mountain views from the patio, and complimentary WiFi and parking. Need to catch up on work? Utilize the business center, fax machine, and photocopier.

Outdoor Adventures: With ski storage, tennis courts, and proximity to skiing and cycling spots, adventure awaits just outside your door at this sanctuary.

Book now for an unforgettable stay at Haven Sanctuary Suite with Private Entrance in Queenstown.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 66 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
M
Martin couple de
10
Hervorragendes Apartment mit Super-Gastgebern
Pros:

Hervorragendes, komplett ausgestattetes, absolut sauberes Apartment. Sehr ruhige und gute Lage zwischen Queenstown und Arrowtown. Die Siedlung ist über eine einzige Straße angebunden, daher kein Durchgangsverkehr. Warren hat uns äußerst zuvorkommend und nett begrüßt, viel erzählt und wertvolle Informationen gegeben. Alles Note 1A+.

Cons:

./.

2026-03-02 via Nuitee
R
Richard Harris couple gb
8
Clean Comfortable and good value
2026-02-23 via Nuitee
C
Cathryn couple ca
10
Great experience!!
Pros:

Very quiet and clean Our host Warren was very helpful and we enjoyed visiting with him and all the information he had about Queenstown

2026-02-14 via Nuitee
S
Susan couple us
9
Wonderful!
Pros:

Exceptional hospitality and comfortable room with everything we needed. Warren was very helpful.

Cons:

Nothing

2026-02-11 via Nuitee
C
Cassidy couple nz
10
Beautiful, restful, and very comfortable sanctuary. Convenient to everything. Super lovely hosts.
Pros:

Haven Sanctuary was a comfortable, peaceful, and restful place to land after a day's exploring. Warren and Sue were excellent hosts, super friendly, and tended to every little detail to ensure a happy stay.

2026-02-09 via Nuitee
A
Anna couple au
10
Pros:

The host was very friendly lovely and attentive
He also gave lots of useful tips for our stay in Queenstown
The room was clean, and cosy and had everything we needed

Cons:

Nothing, everything was great

2026-02-08 via Nuitee
M
Marie-Therese couple nz
8
Great location. Really nice place to come back to after a day’s activity. Will come back
Pros:

Very nice welcome by Warren our host. Clean. Very comfortable pretty room with all the facilities. Great shower. Nice quiet area. Close to shops. Close to airport. Will recommend it without hesitation

Cons:

Nothing

2026-01-28 via Nuitee
F
Fiona solo_traveller de
10
Pros:

Ein sehr schönes, großes und sauberes Zimmer bei sehr netten Gastgebern. Ich habe mich dort sehr wohl gefühlt, vielen Dank!

2026-01-24 via Nuitee
S
Sue couple au
7
Beautiful but needed a space for eating
Pros:

Very comfortable bedroom and large bathroom

Cons:

Nowhere to sit and eat anything

2026-01-23 via Nuitee
K
Ken couple au
10
Fabulous place and wonderful people!
Pros:

The rooms were delightful - very fresh, clean and comfortable with every conceivable comfort provided. We also had a beautiful little courtyard in a pretty garden where we sat and had drinks. Warren and Sue were wonderful hosts, spending time chatting and giving advice on places to visit. They even took us out for dinner and arranged a meal at a wonderful pub at Bannockburn. Warren a Sue were delightful, we came as guests left as friends. They were so welcoming and obliging. We give them 12/10!! Wonderful friendly people - cannot recommend highly enough!

Cons:

Nothing - it was perfect!

2026-01-15 via Nuitee
D
Dawn couple gb
10
Will definitely stay here again - loved it.
Pros:

Everything! Warren was an amazing host. Loved the place.

Cons:

Nothing.

2025-12-21 via Nuitee
H
H couple ca
10
Pros:

The pretty room, the place but most of all: Warren our host: sympatic, gentle and the most useful personne on oyr trip! Thanks Warren!

Cons:

Nothing

2025-11-17 via Nuitee
C
Chris couple za
10
Terrific value within easy striking distance of Queenstown, Lake Hayes & Arrowtown
Pros:

This was a delightful gem, with excellent pricing for the area. Small, but very comfortable and with a knowledgeable, helpful host. Very well-sized, clean bathroom. We'll be back.

Cons:

The host says, 'leave the washing-up - we'll do it', but honestly, just rinsing a couple of mugs and a spoon or two is no big hassle. So maybe some washing-up liquid and a tea towel?

2025-10-15 via Nuitee
V
Vásquez couple nz
10
Todo lo que esperaba
Pros:

Era muy cómoda y con un ambiente cálido, baño amplio y ducha excelente

2025-09-19 via Nuitee
J
Jamie couple nz
10
Amazing Hosts - Lovely Room
Pros:

Had a fantastic stay and would definitely return. Location was great and room had everything I needed. Warren and Sue were amazing, very friendly and gave us some great suggestions around Queenstown. Thank you so much for having us.

2025-08-29 via Nuitee
C
Cassandra couple au
10
2025-08-10 via Nuitee
B
Bryan solo_traveller tw
10
A true Kiwi experience - hospitable, safe and in awe of nature
Pros:

Everything is thoughtfully taken care of with great attention to detail, you’ll find everything you need, just like in your own home. The amenities are modern, clean, and well-maintained.

The location is excellent: just 5 minutes from the airport and 10 minutes from the city center by car. If you’re using public transportation, there’s a bus stop just a one-minute walk away. Buses run roughly every hour, but with the city’s live tracking feature, it’s easy to plan ahead.

There are also two nearby hiking trails that are perfect for staying active while enjoying stunning views of the river and snow on the mountain top.

The host is incredibly helpful and welcoming, you’ll truly feel at home and might even wish you could stay longer!

Cons:

Nothing

2025-07-18 via Nuitee
G
Garry young couple nz
9
We were very lucky to get accommodation like this at a peak time. We would definitely stay again.
Pros:

Location was good, very friendly hosts, very warm, clean and comfortable.

Cons:

Parking was awkward if you have a bigger car.

2025-05-02 via Nuitee
R
Ryan solo traveller ca
10
Lovely Spot on the Hill
Pros:

The place was lovely. A back unit on Warren’s property, tucked away on a hill not far from the Queenstown Airport and the Frankton Bus Interchange. Warren is a friendly fellow and takes pride in his work. The room is lovely with more pillows than you will know what to do with. There is a kitchenette hidden in the closet, and the BBQ worked well too.

Cons:

Assuming you are arriving by car, I would recommend backing into your parking spot if you can, as it can be tricky to reverse out of there if all three cars are in.

2025-04-28 via Nuitee
O
Ojellah young couple de
10
Exceptional
2025-04-10 via Nuitee