Comfort Aparthotel Bassin d'Arcachon

Hotels
Comfort Suites
8.1 (282 reviews)
960 avenue de l'Europe , La Teste-de-Buch , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Cleanliness issues
Breakfast variety
Maintenance problems

Categories

Cleanliness
7.43
Several reviews mentioned cleanliness issues, including dirty dishes and unemptied trash.
Service
8.4
Overall friendly service with some exceptions of unprofessional behavior.
Location
8.44
Convenient location with parking available.
Room Quality
7.89
Comfortable rooms but with some complaints about maintenance.
Amenities
8.42
Good amenities were mentioned, including a massage salon and spacious bathrooms.
Value for Money
8.88
General sentiment is that the price is fair for the quality of the stay.
Food and Beverage
7.43
Some concerns over breakfast options and quality.
Overall Experience
7.9
A mix of experiences, with both positive aspects and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:08

Property Description

Modern and Convenient Accommodation
The Zenitude Hôtel Résidences Bassin d'Arcachon offers contemporary rooms with vibrant decor and flat-screen TVs. Enjoy your own private balcony with every room.

Convenient Amenities
Benefit from complimentary private parking and Wi-Fi during your stay at Zenitude Hôtel Résidences Bassin d'Arcachon. Perfect for those exploring the nearby Aqualand Leisure Park and Dune du Pyla.

Proximity to Attractions
Situated just 5 km from the charming seaside town of Arcachon, this residence is a short drive from the beach and popular attractions. Book now for a delightful stay!

Important information:

For stays of more than 2 nights, an express cleaning is performed, without change of sheets and towels, and end of stay cleaning is included.

For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as the end of stay cleaning.

For reservations of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and other such parties are not permitted in this establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.

Guest need to return first the key for the room before living.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 282 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 7.9
J
jean claude couple fr
6
2026-02-12 via Nuitee
G
Gilina family_with_children fr
8
Chambre au top, établissement bien placé.
2026-02-12 via Nuitee
M
Monsieur Couverture couple fr
10
2026-02-12 via Nuitee
R
Raul couple fr
10
2026-02-12 via Nuitee
J
Julie couple fr
8
Parfait
Pros:

Parfait merci

Cons:

Le confort

2026-02-11 via Nuitee
M
Mathilde couple fr
8
2026-02-11 via Nuitee
W
Wésterley Machado Ferreira couple pt
10
Pros:

Quartos limpos e tranquilos, sem barulho e inconveniente.

2026-02-09 via Nuitee
C
Catherine couple fr
8
2026-02-09 via Nuitee
O
Omar couple fr
7
Propre, personnel sympa, très bon rapport qualité prix pour le secteur.
Pros:

Établissement propre confortable, mise à part le fait que les gens ne respecte pas la consigne non fumeur.

Cons:

Malheureusement j’ai réservé un grand lit j’ai eu deux lits simple coller, je suis tomber dans le trou au milieu de la nuit 😅

2026-02-09 via Nuitee
B
beatrice couple fr
8
2026-02-01 via Nuitee
V
Vitor couple fr
10
2026-01-31 via Nuitee
C
catherine couple fr
10
Pros:

Appartement lumineux, propre, moderne.

Cons:

Le mobilier un peu bruyant

2026-01-31 via Nuitee
V
Vitor couple fr
10
2026-01-31 via Nuitee
P
Pichardie extended_group fr
8
2026-01-31 via Nuitee
H
Hermann couple fr
4
2026-01-31 via Nuitee
R
Rivière couple fr
9
2026-01-30 via Nuitee
E
Elodie couple fr
7
2026-01-30 via Nuitee
M
MICHEL 24 couple fr
5
Pour une nuit
2026-01-29 via Nuitee
H
Hubert solo_traveller fr
8
2026-01-29 via Nuitee
J
julie couple gb
10
Comfortable and close to shops and restaurants
Pros:

Great staff great price

Cons:

Bit too much red

2026-01-29 via Nuitee