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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Pets allowed
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Luggage storage
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Fax/photocopying
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Water sports equipment
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Beach toys
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and elegance at GalleryOne Doubletree Hilton GC Turtle Cove. Each room features a desk, cozy bed linens, and a private balcony with stunning city views.
Top-Notch Amenities
Enjoy convenient amenities such as room service, a 24-hour front desk, and complimentary WiFi. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the in-house bar.
Prime Location
Situated near Fort Lauderdale Beach, our hotel is also close to popular attractions like Bonnet House Museum and Gardens and The Galleria shopping center. Explore the area with ease from our centrally located property.
Book your stay now at GalleryOne Doubletree Hilton GC Turtle Cove for a memorable and relaxing experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Location
Guest Reviews
The host Kate was amazing. I loved the room. Omg the turtle theme was gorgeous. Modern, clean and feels like home.
My family and I enjoyed the room it was absolutely amazing. Kate did her thang!!!
the room was spacious and well coordinated.
prices were a bit elevated due to spring break, and we were only there for a short time to sleep and catch an early flight.
The apartment has the wow factor with lots of homely personal touches. Has a city view.
10 minute walk to the beach. Beach chairs, towels & cooler in apartment. Galleria shopping mall & Publix on the doorstep.
Bus stop nearby.
Nice warm outdoor pool.
Liased with host (apartment owner) to arrange access to breakfast facilities.
Front desk polite but disinterested once realise it's a privately owned apartment that you're checking into.
The rest of my review was cut off so placing another -
The next day I checked my bank statement and saw I had a pending charge from the hotel for the entire new reservation (over $600) instead of just my deposit and valet fee. I let the host know and at that time she sent me a screenshot of the receipt that was sent to her email, since she was the one who made the new reservation for me, but the receipt had the last 4 of my card listed.
On the last day of my stay the host and I met down at the front desk to see what was happening. The host tried to say that she was also charged for my room which was completely untrue. She refused to show the hotel or myself any actually proof she was charged. The hotel staff explained to her that when she made that new reservation for me that she didn’t put any payment information in so it would be charged on my card when we checked out. Both the hotel and I asked Mrs. Grant to pay the difference of the amount I had already paid in full for the room through booking.com, and the new reservation amount and then I could get a refund through booking.com. Mrs. Grant was unbelievably rude to not only me but the hotel staff when we were trying to explain to her that she was not charged and she should take accountability as the host and person responsible for the 2nd reservation. She stormed off and refused to help in anyway. I then spent another 30 minutes with the hotel staff getting all the evidence together so I could dispute my charge for the room I never got to use. At this point I had paid in full through booking.com and a second even larger charge at the hotel.
I spent over a month talking to different agents through booking and several supervisors to explain my situation.
The host first told them the AC in her room wasn’t working so she had to make another reservation for me directly through the hotel. Then all of a sudden she started claiming that I, for some reason, made the 2nd reservation on my own which makes no sense.
We were upgraded unknown to us.
No where was it stated that the property was only valet parking. That was an extra fee incurred that was not expected
The obscene amount of turtles that they use to decorate the room is quite disturbing. Will never think of a turtle a just a sea creature again.
Unorganized
I booked the unit the day of and nobody could find my booking even tho my money was already deducted from my account.
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