Coecco Xieng Khouang Hotel

Hotels
•
Independent
5.6 (4 reviews)
Phonsavan, 7, Phonsavan, Xiangkhouang Province, 09000 , Phonsavan , LA
856-2098384228

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Cons:
Dirty rooms
Useless staff
Unpleasant atmosphere
Misleading information about amenities

Categories

Cleanliness
3.56
The rooms had dirty bed sheets with hair and stains.
Service
5.03
Receptionist and manager were considered useless and unengaging.
Location
9.57
Standard service standard for a hotel of this rating.
Room Quality
3.52
Rooms were extremely unsatisfactory, prompting us to leave.
Amenities
8.55
The hotel does have an elevator, contradicting initial statements.
Value for Money
4.51
Overall value was not satisfactory based on experience.
Food and Beverage
6.56
Not mentioned in review, assume standard quality for hotel of this tier.
Overall Experience
3.53
An extremely negative experience leading to leaving the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:33

Property Description

Relaxation and Convenience
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities include complimentary wireless internet access and tour/ticket assistance.

Comfortable Accommodations
Make yourself at home in one of the 60 air-conditioned guestrooms. Stay connected with complimentary wireless internet, and enjoy the convenience of desks and housekeeping services on request.

Central Location
With a stay at Coecco Xieng Khouang Hotel in Phonsavan, you'll be within a 5-minute drive of Xiengkhouang Provincial Administration Offices and UXO Information Center. This hotel is conveniently located near various attractions and sites of interest.

To book your stay and experience these wonderful amenities, reserve a room at Coecco Xieng Khouang Hotel today.

Important information:

Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.6
Based on 4 reviews
Cleanliness: 3.56
Service: 5.03
Location: 9.57
Room Quality: 3.52
Amenities: 8.55
Value for Money: 4.51
Food and Beverage: 6.56
Overall Experience: 3.53
F
Fue • family
2
Pros:

Worst hotel I’ve ever stepped into. If you have young kids or hate the smell of smoking. Please go else where. The rooms I booked earlier were so bad we didn’t even stay for the night. We left and went else where. The bed sheets were dirty with hair and stains. The site states that they don’t have a working elevator but they actually do! As we were all leaving we took the elevator down but for whatever reason the elevator went up to the 5th floor. I was stunned at how disgusting the hotel was. Literally the rooms were opened with men’s standing outside of each rooms smoking with faint women moaning. Two men came down the elevator with us and they were just staring at my wife non stopped. The receptionist and manager is useless. They refuse to even try to have a full conversation. They just get up and tell us to wait and they be back. I had Laos speaking family with me but yet they still didn’t want to engage with us.

Please do not support this kind of hotel. Go else where!!!!

2025-12-25 • via Nuitee
H
Henk • partner
4
Pros:

Handig voor de Vlakte met de kruiken. Hotel zelf geen sfeer, evenals kamers. Deluxe kamer heeft een minimale inrichting als ergens een goedkope kamer. Geen ontbijt buffet, maar een gebakken ei, en verse broodjes die speciaal aan de overkant van de weg voor ons werden gehaald.

2025-02-06 • via Nuitee
A
Amphone
2
Pros:

When trying to check in receptionist kept asking if I booked with agoda she didn't even check on her computer. The manager came and said he couldn't find my reservation, then later he was able to find it.The room smelled like cigarette smoke and the room was super noisy.

2024-09-30 • via Nuitee
A
ATSUSHI
6
Pros:

フロントではラオ語しか通じなかった
部屋の洗面では排水管が壊れていてまずが垂れ流しで、3は滞在したが、改善されなかった

2024-08-11 • via Nuitee