Best Western Plus Amritsar

Hotels
•
Best Western Plus
7.2 (407 reviews)
Queens Road, Crystal Chowk, INA Colony , Amritsar , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
location
helpful staff
tasty food
Cons:
poor cleanliness
inadequate service
broken amenities

Categories

Cleanliness
5.85
Multiple complaints regarding room cleanliness and maintenance, with visible dust and inadequacies pointed out.
Service
8.81
Some positive mentions of staff helpfulness but mixed experiences with response times.
Location
9.35
Location repeatedly praised by guests as being good.
Room Quality
6.31
Issues with room conditions, including maintenance and heating problems.
Amenities
6.34
Frequent complaints about missing expected items like minibar and a lack of basic amenities.
Value for Money
7.3
Some guests felt the experience did not meet the expected value.
Food and Beverage
5.85
Subpar food quality and slow service detracted from the dining experience.
Overall Experience
7.82
Overall experiences varied greatly, with some highlights but numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:36

Property Description

Luxurious Dining Options
Indulge in a culinary journey with 4 dining options offering a variety of delectable cuisines to tantalize your taste buds.

Relax and Rejuvenate
Unwind in the fitness centre with sauna bath, or take a refreshing dip in the rooftop swimming pool while enjoying breathtaking views of Golden Temple and Amritsar City.

Comfort Meets Convenience
Experience a comfortable stay in contemporary air-conditioned rooms featuring modern amenities like flat-screen TV, personal safe, and 24-hour room service for your convenience.

Book now to experience the perfect blend of luxury and comfort at Best Western Plus Amritsar - Amritsar!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 407 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.85
Overall Experience: 7.82
C
Choudhary • solo_traveller • in
10
Excellent stay
Pros:

Had a wonderful stay at best western plus Amritsar! The rooms were clean and comfortable, the staff was polite and always ready to help, and the overall service was excellent. The peaceful atmosphere made the experience even better. Would definitely recommend it for a pleasant stay!

Cons:

Nothing

2026-07-18 • via Nuitee
M
Manager • solo_traveller • in
10
Excellent stay
Pros:

Had an excellent experience.staff service was excellent and the food was good too.
Really enjoyed the stay

Cons:

Nothing

2026-07-18 • via Nuitee
A
Anjan Kumar 88 • solo_traveller • in
10
Pros:

Nice hotel, very neat and clean rooms......location is the best part of this hotel....

I really happy with the hospitality I have seen in this hotel. Staff is very nice and supporting.

Cons:

Nothing

2026-07-18 • via Nuitee
T
Thakur • solo_traveller • in
10
Amazing stay
Pros:

Very nice stay ,staff was very polite and helpfull

Cons:

Nothing

2026-07-18 • via Nuitee
J
Jyoti • solo_traveller • in
5
Horrible stay
Pros:

Nothing

Cons:

Everything from the cold reception, unprofessional staff, lack of clean bedsheet, no hot water in the bathroom. Had to change room twice still the hot water issue existed. There was no proper staff.

2026-07-12 • via Nuitee
K
KANWAR • solo_traveller • in
2
2026-06-23 • via Nuitee
G
Gaurav • extended_group • in
1
Not Recommended at all!!!
Pros:

The room size was big.

Cons:

Its like a haunted house with no guests except us. The entire hotel is managed by a staff of 2 people including the guy at the reception. The Air conditioning refused to work despite several complaints. The Gym, swimming pool, 24 hr coffee shop and other facilities are only present in the advertisements for the hotel and are absent at the actual property.

2026-06-09 • via Nuitee
S
Sekhon • solo_traveller • in
10
Pros:

Great place to stay and service is exceptional...
Staff is also very nice and courteous ..
Great location...

2026-05-23 • via Nuitee
A
Abhinay • family_with_children • in
8
Awesome stay with excellant staff and hospitality.
Pros:

Room was excellant. Everything was fine.
The staff is really awesome and hats off to their hospitality. I stayed with my mother. After we had checked out, my flight was in evening and hence we wanted to visit some places in Amritsar. The hotel staff agreed that we can keep our bags and collect them in evening before flying. However my mother developed some health issues. The hotel staff allowed us to stay in the lounge and later occupy again the same room we left for the day without any exrtra costs. They also guided about some good restaurants and travelling inside amritsar. I would surely again stay here. It is a little far off from the golden temple, however we arrived by train and train station is 10min away.

Cons:

The bathroom was little bit unprepared for guests. The hotel was recently renovated , hence it can be understood.

2026-05-21 • via Nuitee
S
Shrikant • couple • au
5
Owners should invest
Pros:

Location is very prime , accessible and staff at reception and the security at the entrance of the hotel were absolutely great:

Cons:

The rooms need a massive refurbishment. There are walls need painting, the floor is dirty and do not look under the bed.

Hot water is a joke and the air conditioner is definitely need fixing. The temperature has been set to 24 and locked. Not allowed to reduce this. Visiting in summer?: think twice.

The property looks great from the outside. It needs a massive facelift from the inside. Lobby needs music. It’s so dead with no music.

2026-05-19 • via Nuitee
H
HEMANTH KUMAR • solo_traveller • in
4
2026-05-19 • via Nuitee
A
Ajit Singh • couple • in
7
2026-05-14 • via Nuitee
S
Singh • solo_traveller • ca
2
Cons:

There were insects running around in the bathroom
Wifi and led panels were off
The service was very poor compared to the rate

2026-05-10 • via Nuitee
M
Malcolm Rohan • extended_group • in
2
2026-05-03 • via Nuitee
D
Dineshwar • solo_traveller • in
10
2026-04-15 • via Nuitee
A
Anjan Kumar 88 • solo_traveller • in
10
Pros:

Nice property to stay.....neat and clean rooms
........helpful staff...

Cons:

Nothing

2026-04-13 • via Nuitee
K
Kohli • solo_traveller • in
10
Pros:

Everything was very good, Food was also very tasty,
Overall Great experince

2026-04-13 • via Nuitee
H
Harmanpreet Singh • family_with_children • in
6
Pros:

Room was good. Location is not very far from railway station

Cons:

Air conditioner was not working properly

2026-04-13 • via Nuitee
S
Sekhon • couple • in
10
Pros:

The best hotel is near the Golden temple..
Nice hospitality.
The staff was also very helpful and cooperative..

Thanks to all making our stay more comfortable..

Ma

2026-04-11 • via Nuitee
K
Kaushal • couple • in
4
2026-04-09 • via Nuitee