Best Western Plus Amritsar

Hotels
•
Best Western Plus
7.2 (421 reviews)
Queens Road, Crystal Chowk, INA Colony , Amritsar , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
location
helpful staff
tasty food
Cons:
poor cleanliness
inadequate service
broken amenities

Categories

Cleanliness
5.85
Multiple complaints regarding room cleanliness and maintenance, with visible dust and inadequacies pointed out.
Service
8.81
Some positive mentions of staff helpfulness but mixed experiences with response times.
Location
9.35
Location repeatedly praised by guests as being good.
Room Quality
6.31
Issues with room conditions, including maintenance and heating problems.
Amenities
6.34
Frequent complaints about missing expected items like minibar and a lack of basic amenities.
Value for Money
7.3
Some guests felt the experience did not meet the expected value.
Food and Beverage
5.85
Subpar food quality and slow service detracted from the dining experience.
Overall Experience
7.82
Overall experiences varied greatly, with some highlights but numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:36

Property Description

Luxurious Dining Options
Indulge in a culinary journey with 4 dining options offering a variety of delectable cuisines to tantalize your taste buds.

Relax and Rejuvenate
Unwind in the fitness centre with sauna bath, or take a refreshing dip in the rooftop swimming pool while enjoying breathtaking views of Golden Temple and Amritsar City.

Comfort Meets Convenience
Experience a comfortable stay in contemporary air-conditioned rooms featuring modern amenities like flat-screen TV, personal safe, and 24-hour room service for your convenience.

Book now to experience the perfect blend of luxury and comfort at Best Western Plus Amritsar - Amritsar!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 421 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 5.85
Overall Experience: 7.82
K
Kawal deep singh • extended_group • in
1
Cons:

Ac didnt work hotels company keeps on changing no food service

2026-09-12 • via Nuitee
N
Nandini • couple • in
8
2026-08-30 • via Nuitee
A
Abhishek • family_with_children • in
4
Very Disappointed. Did the booking based on image of best western but it was complete disappointment
Pros:

Only the location was fine

Cons:

1. Booking .com mentioned sofa bed in executive suite however there was only a sofa and no sofa bed . Additional bed was arranged which blocked the passage
2. Bathroom washbasin drain was leaking and not fixed until departure
3. No adequate toiletries in washroom
4. Staff had to be reminded for complimentary drinking bottles
5. There was no swimming pool available
6. There was no buffet breakfast available despite being charged for same , we saw makeshift breakfast being arranged from outside
7. Staff was courteous and did whatever possible but I think it’s a complete management failure and only the guests had to suffer because of this not even booking.com

2026-08-30 • via Nuitee
R
Ritik • solo_traveller • in
10
Perfect Stay
Pros:

Very very good. The staff is super helpful and friendly. The amenities are good, even though they are not well but maintained well. Everything is clean. It’s close to the golden temple as well. It’s easy to find a rickshaw to go there. There is a big mall near by, so basically it’s one of a very place to stay on Amritsar.

Cons:

Nothing

2026-07-25 • via Nuitee
C
Choudhary • solo_traveller • in
10
Perfect stay in Amritsar
Pros:

My stay at the Best Western Plus Amritsar Hotel was excellent... The staff are very good and supportive... the food and restaurant are also quite good... The swimming pool service was good too... and it was very neat and clean... The rooms were neat and clean... overall, the hotel is excellent.Location is amazing - close to all major attractions. Will definitely stay here again. 10/10 experience!

Cons:

Nothing

2026-07-25 • via Nuitee
K
Kohli • solo_traveller • in
9
Pros:

Nice Hotel ............. I visit twice in this month and both of the time I feel very comfortable during my stay in best western plus. Staff was prompt and very attentive.


Highly recommanded.......

Cons:

Nothing

2026-07-25 • via Nuitee
R
Ritik • couple • in
10
Pros:

Best personnel, great hotel, great rooms, great food, swimming pool, parking. Located along with good location . This hotel is about people. The crew is super helpful, and always ready to assist you. I stayed for a long time here. And would stay again for sure. Absolutly recommended. For short and long stay.
Overall, a great place to stay in Amritsar. Highly recommended!

Cons:

Nothing

2026-07-25 • via Nuitee
K
Kaur • solo_traveller • in
10
Excellent
Pros:

We have a wonderful stay very nice staff and helpful,bed comfortable &sleep soundly. Swimming plool neat & clean .The location was convenient with easy access to near by attractions. I look forward to staying here agin

Cons:

nothing

2026-07-25 • via Nuitee
T
Thakur • solo_traveller • in
10
Excellent service
Pros:

Very nice hotel,staff is also very helpful supportive,polite,room was neat and clean.pool water was cleaned and situated on top floor..
Will definitely visit again..

Cons:

Nothing

2026-07-25 • via Nuitee
T
Thakur • solo_traveller • in
10
2026-07-24 • via Nuitee
K
kumar • solo_traveller • in
10
Excellent 👌
Pros:

Excellent service,stay was comfortable,staff was very polite and helpful

Cons:

Nothing

2026-07-19 • via Nuitee
T
Thakur • solo_traveller • in
10
Excellent hotel
Pros:

Hotel best western plus Amritsar good for sta
Food is good..and staff is cooperative.....
Excellent service.....

Cons:

Nothing

2026-07-19 • via Nuitee
C
Choudhary • solo_traveller • in
10
Excellent stay
Pros:

Had a wonderful stay at best western plus Amritsar! The rooms were clean and comfortable, the staff was polite and always ready to help, and the overall service was excellent. The peaceful atmosphere made the experience even better. Would definitely recommend it for a pleasant stay!

Cons:

Nothing

2026-07-18 • via Nuitee
T
Thakur • solo_traveller • in
10
Amazing stay
Pros:

Very nice stay ,staff was very polite and helpfull

Cons:

Nothing

2026-07-18 • via Nuitee
A
Anjan Kumar 88 • solo_traveller • in
10
Pros:

Nice hotel, very neat and clean rooms......location is the best part of this hotel....

I really happy with the hospitality I have seen in this hotel. Staff is very nice and supporting.

Cons:

Nothing

2026-07-18 • via Nuitee
M
Manager • solo_traveller • in
10
Excellent stay
Pros:

Had an excellent experience.staff service was excellent and the food was good too.
Really enjoyed the stay

Cons:

Nothing

2026-07-18 • via Nuitee
J
Jyoti • solo_traveller • in
5
Horrible stay
Pros:

Nothing

Cons:

Everything from the cold reception, unprofessional staff, lack of clean bedsheet, no hot water in the bathroom. Had to change room twice still the hot water issue existed. There was no proper staff.

2026-07-12 • via Nuitee
K
KANWAR • solo_traveller • in
2
2026-06-23 • via Nuitee
G
Gaurav • extended_group • in
1
Not Recommended at all!!!
Pros:

The room size was big.

Cons:

Its like a haunted house with no guests except us. The entire hotel is managed by a staff of 2 people including the guy at the reception. The Air conditioning refused to work despite several complaints. The Gym, swimming pool, 24 hr coffee shop and other facilities are only present in the advertisements for the hotel and are absent at the actual property.

2026-06-09 • via Nuitee
S
Sekhon • solo_traveller • in
10
Pros:

Great place to stay and service is exceptional...
Staff is also very nice and courteous ..
Great location...

2026-05-23 • via Nuitee