The Imperial Hotel Exmouth

Hotels
7.8 (5586 reviews)
The Esplanade, Exmouth , Exmouth , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 5586 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
L
Laura • couple • gb
5
We have stayed here 4 times in the past year, hotel is in a lovely location on the sea front. Sadly this hotel is in nee
Pros:

The location

Cons:

Seriously outdated and the 2 reception staff we saw lacked customer service skills

2026-08-29 • via Nuitee
D
Denise • solo_traveller • gb
10
2026-08-28 • via Nuitee
C
Chris • couple • gb
9
2026-08-28 • via Nuitee
J
julie • couple • gb
1
2026-08-28 • via Nuitee
C
Callum • solo_traveller • gb
10
A lovely place to stay for some much needed R&R
Pros:

Room was lovely and helped elevate my holiday experience especially with the good weather. Breakfast was lovely every morning and location was really easy to get to from the train station and to the beach.

Cons:

N/A

2026-08-28 • via Nuitee
E
Ellena • family_with_children • gb
9
2026-08-28 • via Nuitee
G
Gill • couple • gb
5
You had ordered perfect weather Thanks for that We did really enjoy our stay
Pros:

Location superb / that is why we booked it Husband recently had a hip replacement so limited mobility
Breakfast superb/ Top Notch until day 2 Coffee in flask cold
Why didnt you promote your evening meals ? Perhaps an A frame with TONIGHTS MENU as you entered the breakfast room
Sad but everywhere except the dining room a little tired This seemed to affect some of the staff (reception was great at all times) Have been visiting Exmouth for over 75 years We so thing it has always been undersold

Cons:

Paying for car Park !!

Why not hide in overall cost of accommodation ? Gives such bad vibes

2026-08-27 • via Nuitee
M
michael • solo_traveller • gb
10
Pros:

Best location for views and central location

Cons:

Good car parking, spacious room, friendly staff.

2026-08-27 • via Nuitee
L
linda • solo_traveller • gb
6
Dissapointed
Pros:

Lovely location,we have stayed before and staff always helpful. Plenty of parking.

Cons:

We booked a twin room number 3 ,not realising it was on the lower level.Rust around Bath handel and sink pipes .It felt very damp as well.Shower curtain lost fixing.There was a portable heater that we put on.It was lovely weather so I don't think it would be good out of season. It was expensive for 2 nights.
We usually stay in the big bay window room with sea view.So we were disappointed. Peak season I suppose.Still think overpriced.

2026-08-27 • via Nuitee
C
Christopher • couple • gb
8
2026-08-27 • via Nuitee
S
steven • extended_group • gb
8
Excellent
Pros:

Lovely grounds and old building but really up together.

Cons:

Nothing to dislike

2026-08-26 • via Nuitee
J
Julia • solo_traveller • gb
7
Pros:

Great staff, great location. Bonus being able to park.

Cons:

Could feel the springs in the mattresses so didn't sleep very well. Although there was a lift you strangely have to go up a couple of stairs and then back down a flight of stairs to get to your room.

2026-08-26 • via Nuitee
J
J • solo_traveller • gb
6
Good Location
Pros:

The location

Cons:

The lift was slow and dated, the window did not stay open unless you used a wooden block to rest it on that was left on the window sill, the television needed updating and was strangely positioned behind the tele.The externals of the building are in need of updating along with the rooms

2026-08-26 • via Nuitee
T
Tara • family_with_children • gb
7
2026-08-25 • via Nuitee
T
Tim • couple • gb
8
2026-08-24 • via Nuitee
F
Fabien • couple • gb
7
2026-08-24 • via Nuitee
R
Roy • couple • gb
8
2026-08-24 • via Nuitee
D
Douglas • couple • gb
7
We enjoyed the location the sea view the hotel with its limitations needs reivestment
Pros:

Nice size room in great location

Cons:

The hotel is dated and needs reinvestment.The towel rail in the bathroom was in a dangerous condition,Material was peeling off on the bedbase.

2026-08-24 • via Nuitee
E
Elizabeth • couple • gb
9
2026-08-24 • via Nuitee
K
Karen • couple • gb
4
Pros:

The location

Cons:

Really tired looking hotel, I paid extra for the superior room and it looked like a standard room very disappointed and would not recommend.

2026-08-23 • via Nuitee