The Imperial Hotel Exmouth

Hotels
7.8 (5586 reviews)
The Esplanade, Exmouth , Exmouth , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 5586 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
S
Simon • couple • gb
8
An enjoyable short stay
Pros:

The sea view room had a great view over the estuary and was exceptionally clean and comfortable. The bathroom looked recently refurbished. The public areas have had a makeover and were very smart. The bar area was comfortable and relaxing.The staff were friendly and helpful. The breakfast was very good.

Cons:

There was an extra charge for car parking which I didn't see mentioned on the website (although in fairness it wasnt excessive). Although the hotel does evening meals, the menu when we stayed was extremely limited and we ended up going elsewhere.

2026-10-14 • via Nuitee
M
malcolm • couple • gb
9
Took advantage of some sunny weather and had a lovely stay in the hotel
Pros:

The hotel is in a beautiful location large garden with plenty of parking and very friendly staff

Cons:

Bed could’ve been larger, but that is just my preference

2026-10-14 • via Nuitee
M
Michael • couple • gb
7
Enjoyed our stay because of the friendly staff and the location.
Pros:

The room was very nice. View of the sea front. Breakfast was good-many choices. Did not eat dinner there. The dining room was somewhat austere and not welcoming for an evening dinner.
Parking was easy although it was an extra payment which was not made clear on booking.com website.

Cons:

The entire building is showing its age. Needs some repair and painting.

2026-10-13 • via Nuitee
D
Dominic • couple • gb
8
2026-10-13 • via Nuitee
D
Dominic • solo_traveller • gb
8
Genuine sea view
Pros:

Very good central location
Only £6 to park for 24 hours
It’s where my family member wanted to stay . She had a sea view room

Cons:

In general it’s a tired old building , however it has charm.

2026-10-13 • via Nuitee
L
Linda • extended_group • gb
10
Exactly what we needed, lovely few days to relax and explore.
Pros:

Room was clean and comfortable, lovely sea view. Breakfast was amazing, really loved the granola / yoghurt and fruit compote, Location was ideal, right in the middle of the seafront andnear town ctr.

Cons:

Had to ask for more teabags and milk in the room, other than that no complaints!

2026-10-13 • via Nuitee
G
Grigg • couple • gb
9
Good situation of the hotel to the town. Great views from the balcony
Pros:

Ample choice fir tge breakfast but the evening meal was excellent with plenty of choice

Cons:

Would have been nice to have had a walk in shower rather than climb into the bath but that's just our personal preference

2026-10-12 • via Nuitee
L
Linda • couple • gb
10
First holiday away with our dog , great hotel , super breakfast , lovely evening meal . Very friendly staff would defini
Pros:

Very friendly staff , very convenient location

Cons:

Bed was not very comfy.

2026-10-12 • via Nuitee
G
Graham • solo_traveller • gb
8
Pros:

Location was very pleasant with a good sea view which we had to pay a small fee but worth it.
Large car park.

Cons:

Paying for the car park but on reflection £6 per day not out the way.

2026-10-12 • via Nuitee
R
Roger • couple • gb
9
Successful theatre trip.
Pros:

Good breakfast and a friendly welcome at the bar.

2026-10-12 • via Nuitee
B
Beryl • couple • gb
7
Disappointed
Pros:

Breakfast Excellent. room shabby & bed old and uncomfortable. Been to this hotel many times before & this time it appears shabby in places. We understand there is to be a refurbishment but not until end of 2027.
We were there 3 days/nights and only once was our room entered which seemed to have involved washing the two cups & a refill of coffee/tea . Providing one toilet roll but no tidy of bathroom/towels or making of the bed, so basically we got into a bed Sunday evening & I quess they would have stripped it on Wednesday morning when we checked out …..

Cons:

See above

2026-10-11 • via Nuitee
K
Kirsten • solo_traveller • gb
10
Pros:

Everything can not wait to come back.

Cons:

No bad bits.

2026-10-10 • via Nuitee
M
Mr Simon • family_with_children • gb
10
Lovely place and stay very often
Pros:

Nice size room lovely staff and clean

Cons:

N/a

2026-10-10 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

We liked the faded grandier of the hotel, and the perfect lication.a big plus was the freindly and helpful staff.

Cons:

Nothing to speak of.

2026-10-10 • via Nuitee
S
Stephen • couple • gb
7
2026-10-07 • via Nuitee
A
Andrew • couple • gb
9
2026-10-07 • via Nuitee
J
jennifer • couple • gb
10
Very enjoyable, highly recommend for location, facilities, staff and everything in between.
Pros:

Ideal large room. Breakfast and staff were excellent. LOcation was perfect.

Cons:

Better view from our room. We booked a sea view which the room did have, but as we were on the ground floor the view was limited.

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
10
Like visiting your favourite Aunt
Pros:

All members of the Imperial team were welcoming, friendly and effective in the provision of gratitude service and care. It was particularly noticeable that if one team member was a bit overrun the others all chipped in to help. The location was perfect. Whilst the building is obviously in need of some upkeep and some of the facilities could do with updating the overall experience gave a comfortable charmed feeling. We will be back.

Cons:

Loud bass beat in our 2nd floor room due to a large party in the dining room, fortunately it stopped at 11pm. (This was discussed when we checked out and there was some surprise noted when we mentioned it)

2026-09-19 • via Nuitee
T
Tina • solo_traveller • gb
8
2026-09-18 • via Nuitee
G
Gert • couple • gb
9
2026-09-18 • via Nuitee