The Imperial Hotel Exmouth

Hotels
7.8 (5522 reviews)
The Esplanade, Exmouth , Exmouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 5522 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
J
Joy couple gb
9
It’s always such a welcoming place to stay and we haven’t had an uncomfortable night in all the times we’ve stayed there
Pros:

Location mainly and its character and history

Cons:

Nothing

2026-08-08 via Nuitee
S
Sam couple gb
9
Have have a really nice time can’t wait for our next trip
Pros:

The staff are very friendly and the view was amazing

2026-08-08 via Nuitee
L
LARRY solo_traveller gb
10
Perfect
Pros:

Everything I arrived in the early hours of the morning checked ready got a lovely hot chocolate

Cons:

Nothing

2026-08-08 via Nuitee
R
Raymond couple gb
7
Staff are so welcoming each time we come back and it’s an ideal setting and view here.
Pros:

Hotel has a beautiful setting and we had an excellent view from our room.The reception staff on all three days were very friendly and helpful. We always receive a lovely warm welcome back each time we stay. Thank you. Regards
Raymond and Hazel

Cons:

The cracked wash hand basin and poor lighting in the bathroom. It’s a lovely building but is ready to be refurbished. Apparently this will happen in 2028… let’s hope the prices won’t spike to a level where we can’t stay there!

2026-08-08 via Nuitee
K
Kenneth couple gb
7
OK
Pros:

Room was clean. Bar and Restaurant decorated well, nice atmosphere.

Cons:

Could not open window so room smells musty

2026-08-07 via Nuitee
D
Davey family_with_children gb
6
Lovely location, nice hotel but staff don’t seem to know what they’re doing
Pros:

Great location, small but clean rooms. Adequate tho. Breakfast was good and plentiful

Cons:

Charging me £6 a night to park my car when I’m a resident is scandalous. They also tried to charge my sister twice for her room and then tried to charge me a second time when I was checking out. Poor organisation

2026-08-07 via Nuitee
C
Charlotte couple gb
3
Lovey stay rooms and bed need sorting
Pros:

Great location

Cons:

The bed was awful! worst night sleep of if I got out the bed my partner nearly fell out the carpet was filthy the room smelt awful (I actually toke an air freshener from the hall way and put it in our room)

2026-08-07 via Nuitee
A
Agnes family_with_children gb
8
Enjoyed our stay, staff were very helpful and friendly
Pros:

Perfect location for beach and town centre

Cons:

It’s a bit tired and could do with some refurbishments

2026-08-07 via Nuitee
P
Paul couple gb
9
Restful break for us with helpful friendly staff
2026-08-07 via Nuitee
J
Jeremy couple gb
8
2026-08-07 via Nuitee
J
Jill couple gb
9
Superb location.
Pros:

Hotel was in a superb location, with grounds that reached right to the sea front. Our room was on the ground floor with direct access to the ground which was perfect as we had our dog with us.
The room was well appointed with free WiFi. We enjoyed an evening meal in the bar and ŵere well served. The view was beautiful.

Cons:

The bathroom was clean and functional but a little tired.

2026-08-07 via Nuitee
S
stephen solo_traveller gb
8
Love this hotel, breakfast has improved under new management. We will be back. Our favourite hotel in Exmouth
Pros:

Excellent location, much improved breakfast. Very helpful and friendly staff

Cons:

No Tetley beer on tap anymore would benefit from having a draft beer available.

2026-08-06 via Nuitee
M
Maurice couple gb
8
Very enjoyable short stay .
Pros:

Great location on the sea front and very close to the relatives we were visiting.
Comfy bed , excellent breakfast, plenty of parking and the staff were very friendly and helpful.

Cons:

I feel more use could have been made of the extensive gardens, even taking into account of the hot dry summer we are experiencing.

2026-08-06 via Nuitee
A
Andrew couple gb
8
A couple of nights here was just what we needed. Direct access to beach for leisurely walks.
Pros:

Location by beach. Friendly staff.

2026-08-06 via Nuitee
L
LEAH solo_traveller gb
7
Decent for a night or two.
Pros:

The view of the beach was lovely. The staff were friendly and the rooms were clean with comfortable beds. The cereal bar for breakfast was good.

Cons:

It needs doing up. It was a bit like an old student room. The cooked breakfast wasn't brilliant.

2026-08-05 via Nuitee
W
White couple gb
9
2026-08-04 via Nuitee
P
PAUL couple gb
8
Excellent location and always a comfortable stay.
Pros:

Location, location, bar, breakfast…

Cons:

The piano needs a lot of TLC. The action is stiff, making it difficult to play. Please think of doing it…

2026-08-04 via Nuitee
N
Nigel solo_traveller gb
10
2026-08-04 via Nuitee
S
Sandra couple gb
6
The staff were lovely and very helpful!
Pros:

The only benefit was that the hotel was practically on the beach

Cons:

It was very tired and everything should be replaced

2026-08-04 via Nuitee
L
Lee solo_traveller gb
8
Pros:

Location & breakfast

Cons:

Room a little dated

2026-08-04 via Nuitee