The Imperial Hotel Exmouth

Hotels
•
Bespoke Hotels
7.8 (5365 reviews)
The Esplanade, Exmouth , Exmouth , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.8
Based on 5365 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
P
Patricia • couple • gb
8
Would definitely stay there again.
Pros:

Excellent breakfast. Nicely cooked evening meal. Lovely large clean room. Great location for shops and beach. Plenty of parking.

Cons:

Furniture a bit tired.

2026-06-06 • via Nuitee
B
Brennan • solo_traveller • gb
6
Hotel good location but is very dated and in poor repair
Pros:

Location excellent, good seaview and spacoius room with verycomfortable bed.

Cons:

The property is poorly maintained especially externally. Carpet in bedroom worn, door inside bathroom damaged and needs repainting.
The picture on your website is not current and is misleading.

2026-06-06 • via Nuitee
G
Gabriela • couple • at
7
Pros:

Sehr gutes Frühstück. Tolle Lage.

Cons:

Die gesamte Ausstattung (Möbel, Teppiche, Stühle im Speisesaal und auf der Terasse) ist arg in die Jahre gekommen und abgenutzt bzw. schmutzig. Der griechische Pavillon war voller Müll (innen und außen).

2026-06-05 • via Nuitee
S
Stephen • couple • gb
8
Over all it was a pleasant stay,weather Was lovely.
Pros:

Clean , near the shops,and train station.very comfortable.we are hoping to book for next year.

Cons:

It needed a good lot of paint work ,especially outside.

2026-06-05 • via Nuitee
K
Kerry • solo_traveller • gb
6
Good enough for a single traveler but the Premier Inn for the same price offers a better quality.
Pros:

Breakfast was good and the staff were friendly. Car park was a good size and it was very close to the beach and the town center.

Cons:

Room was basic, TV was small, above the terrace so a little noisy and people in the room above were heavy footed. Feels very dated but not in a classic way.

2026-06-05 • via Nuitee
M
Margaret • couple • gb
9
We had a great stay. We will definitely revisit
Pros:

Location, amenities and comfort. The breakfast in particular was brilliant. The coked breakfast buffet was hot and good quality. The continental offering was also great choice and quality I thought both options were exceptional

Cons:

Nothing to criticise

2026-06-03 • via Nuitee
R
Robin • solo_traveller • gb
7
Pleasant staff nice location in need of some decoration, the balcony was very duty and needed cleaning and painting. The
Pros:

It was spacious,

Cons:

It needed updating it needed some redecoration

2026-06-03 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Firstly the staff from the manager down are simply excellent. Nothing is too much trouble. They are always very keen to assist you with anything. The staff are clearly very happy in their jobs and it shows. The Hotel is a very comfortable place to stay. The rooms when you arrive are pristine. Housekeeping staff keep them that way. The food in the Hotel is very good indeed. The Hotel has a really lovely restaurant and staff are excellent.
All in all it is a very good Hotel to stay in. Lucien the manager runs a very good ship so to speak, and I look forward to coming again.

Cons:

There was nothing not to like, is allbi can say.

2026-06-03 • via Nuitee
N
Nigel • extended_group • gb
8
2026-06-02 • via Nuitee
J
John • couple • gb
7
Great location at a hotel with fantastic potential, let down by tired rooms and rigged timing of meals.
Pros:

Location is fantastic.

Cons:

Hotels rooms are tired and in need of updating. Work going on at a nearby hotel started before 8am and not great when you’re on holiday, but not much the hotel could do about that, but they could have warned us when we booked a balcony room.
Breakfast is good, but 7.30-930 is too early when you are on holiday and on the second day they cleared away the hot food dead on 9.30 and there was no hot water for tea.

2026-06-02 • via Nuitee
M
Michael • couple • gb
8
Excellent, very comfortable
Pros:

Breakfast choices very good, staff very friendly and efficient in the dining room.
Had great help when arranging for lunch with visiting relatives with 2 amall children.

Cons:

Nothing to mention

2026-06-01 • via Nuitee
N
Neil • couple • gb
8
Comfortable stay but could have been made better with a few minor adjustment's.
Pros:

Location was perfect. Breakfast choice was very good. All the staff were very pleasant. The bed mattress was really comfortable.

Cons:

A facelift is required across the hotel. No pen and paper or hotel information in our room. Lift was rather slow. Parking chargers were an appalling addition. Coffee was poor. Table to table top up service is better. Warm croissants would have been nice. Missed opportunity of a small treat for my wife’s birthday. Any small recognition, or even an offer of a small bucket of ice would have made a big difference.

2026-06-01 • via Nuitee
H
Howard • family_with_children • gb
9
2026-06-01 • via Nuitee
J
Jill • solo_traveller • gb
5
2026-06-01 • via Nuitee
L
Lee • couple • gb
7
Great weekend away in fantastic weather.
Pros:

We didn’t have breakfast or an evening meal but the restaurant looked really nice. Room was fine and tho we heard complaints on line the shower was fine. There were no pressure problems. Liked the Terrace Bar in the evening too

Cons:

Was a little basic and the double bed seemed small (but that may be because we’re bigger!) and the whole place could do with a little TLC.

2026-06-01 • via Nuitee
R
Robb • solo_traveller • gb
10
Pros:

Beautiful hotel, needs a little TLC but loveky location . Lovely staff

Cons:

Carpets not fitting room very well , " dated" lumps in carpet , trip hazard

2026-05-31 • via Nuitee
B
Barry • solo_traveller • gb
5
Pros:

The location and the grounds.
The breakfast.

Cons:

The food at dinnertime.
Only one key for a twin room.
The extortionate prices at the bar.
No fridge in the room
No sockets on the walls where the beds are.

2026-05-31 • via Nuitee
L
Lorraine • couple • gb
7
Beautiful location and property and staff were so lovely and helpful and so lovely!
Pros:

Beautiful location and rooms were clean and comfortable

Cons:

My room was situated over some piping outside that was noisy

2026-05-31 • via Nuitee
E
Elwyn • couple • gb
6
Pros:

Not much. The hotel looks very tired, but I believe it is to undergo a complete refurbishment in time for next year’s season.

Cons:

The food and the staff.

2026-05-31 • via Nuitee
S
Sara • extended_group • gb
5
Overpriced for a very tired shabby room
Pros:

Gardens & location

Cons:

Very tired. The inside of curtains shredded. Window door catch broken. Bathroom extractor fan not working. Hot water tap dripping. Sink cracked & took ages to drain and worst of all bottom of toilet had big brown/black mark.

2026-05-31 • via Nuitee