Gatsby Central Hotel Hanoi

Hotels
8.8 (157 reviews)
69 Hàng Thiếc Street, Hoàn Kiếm District , Hanoi , VN

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.26
Frequent mentions of dirty linens and rooms; cleanliness needs improvement.
Service
9.73
Multiple reviews highlight friendly and helpful staff.
Location
9.77
Central location frequently praised across various reviews.
Room Quality
7.72
Mixed reviews; some rooms are dated, beds reported as hard.
Amenities
8.25
Some amenities noted positively, like air conditioning and basic toiletries.
Value for Money
9.21
Good price for location, though some mention seeking better quality elsewhere.
Food and Beverage
9.26
Not explicitly mentioned, assumed standard offerings are adequate.
Overall Experience
9.23
Majority of reviews indicate a generally positive experience despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:24

Property Description

Central Location: Ideally located in Hanoi's Hoan Kiem district, minutes away from top attractions like Hoan Kiem Lake and St. Joseph Cathedral.

Comfortable Rooms: Relax in our well-equipped rooms featuring modern amenities, including air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Convenient Facilities: Enjoy our 24-hour front desk, free WiFi, and room service for a hassle-free stay at Gatsby Central Hotel Hanoi.

For a memorable stay in Hanoi, book your room at Gatsby Central Hotel Hanoi today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 157 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.23
E
Emma • solo_traveller • se
4
Bra personal men väldigt slitna lokaler
Pros:

Personalen var trevlig!

Cons:

Väldigt slitet rum. Badrummet avlopp luktade fruktansvärt. Behövde täcka över avloppet med sopkorgen för att stoppa doften. Sängen var ganska hård.

2026-09-19 • via Nuitee
M
MARWAN • family_with_children • om
8
راح ارجعله
Pros:

السوق قريب كل شي قريب

Cons:

لا شي

2026-09-08 • via Nuitee
M
MARWAN • solo_traveller • om
10
2026-09-08 • via Nuitee
T
Trang • family_with_children • vn
8
Pros:

Vị trí thuận tiện nằm trong trung tâm phố cổ gần các hàng quán ăn uống, phòng tiện nghi cơ bản, giá cả phù hợp

Cons:

Cơ bản mọi thứ ổn, tuy nhiên mình ở 2 ngày có nhờ lễ tân cho người dọn phòng giúp nhưng 2 ngày đó phòng mình ko đc dọn, nhà vệ sinh hơi có mùi và cửa nhà vệ sinh bị hư ko đóng đc

2026-09-01 • via Nuitee
C
cheng • solo_traveller • gb
5
Reasonably cheap, but other nearby hotels much better value for money
Pros:

Extra charge for early check in and for credit card fee

Cons:

Drain flies in the room, air conditioner spitting out dirt, shower head holder broken, room did not get cleaned daily

2026-08-31 • via Nuitee
M
Mustafi • couple • sg
10
Pros:

Feel comfortable stay. I got clean room. They allowed early check in to pay small fee. The area is also quiet and in the central

2026-07-18 • via Nuitee
T
Tyrese • extended_group • de
10
2026-07-15 • via Nuitee
H
Huan • couple • de
10
It was really good stay 🙏
2026-07-15 • via Nuitee
T
Thoại • couple • vn
10
Rất tốt. Ngay phố cổ, gần Hồ Hoàn Kiếm và địa điểm ăn uống 👌
2026-07-13 • via Nuitee
N
Nguyễn Thị • couple • vn
10
Tốt, ks giá rẻ mà rất sạch sẽ, nhân viên thân thiện nhiệt tình giúp đỡ bất cứ khi nào m cần. M sẽ quay lại nếu có dịp.
2026-07-10 • via Nuitee
M
Mì Míu • couple • vn
10
Pros:

Khách sạn trung tâm, nhân viên siêu nhiệt tình. Rất ổn. Sẽ quay lại nhiều lần nữa 🩷

2026-07-10 • via Nuitee
H
Hoàng Hưng • couple • vn
10
2026-07-10 • via Nuitee
N
Nguyễn Thị • solo_traveller • vn
10
Tuyệt vời, xin cảm ơn team Gatsby, tôi sẽ giới thiệu chi bạn bè của tôi
2026-07-10 • via Nuitee
T
Thơm • couple • vn
10
Pros:

Very good stay in the center. Room is clean, bedsheet is good. I rent scooter here to explore around

2026-07-05 • via Nuitee
H
Hồng Nhung • couple • vn
10
Vị trí rất tốt
Pros:

Phòng rộng rãi, thoáng mát

2026-07-01 • via Nuitee
P
Phúc • solo_traveller • vn
10
2026-06-26 • via Nuitee
K
Kaja • couple • de
3
Als man in das Zimmer kam, hat es schon feucht und nach Schimmel gerochen. Nach kurzem erkunden unseres Zimmers, haben w
Cons:

Als man in das Zimmer kam, hat es schon feucht und nach Schimmel gerochen. Nach kurzem erkunden unseres Zimmers, haben wir Schimmelflecken an den Wänden und besonders im Bad entdeckt. Als wir dann bei der Rezeption um eine kostenfreie Stornierung gebeten haben, hieß es: Nach dem Check-In kann man nicht mehr kostenfrei stornieren. Uns wurde ein Upgrade angeboten. Das neue Zimmer war zwar renoviert, jedoch haben wir auch einige Schimmelflecken entdecken können und der feuchte Geruch war ebenfalls vorhanden. Für eine nach Nacht mussten wir es also aushalten. Zudem waren die ‚Matratzen‘ unfassbar hart und ungemütlich. Laut dem Mitarbeiter handelt es sich um asiatische Matratzen- nicht zu empfehlen.

2026-05-17 • via Nuitee
G
Gale • family_with_children • fr
10
2026-04-21 • via Nuitee
L
Lorin Su • couple • de
4
2026-04-19 • via Nuitee
C
Cate • couple • gb
10
Good location and spacious rooms
Pros:

Really good location in relation to centre. Worries about noise as Hanoi is a busy city but we had a room at the back and heard nothing. Rooms are a good size and staff are super friendly and helpful.

Cons:

Bathroom wasn’t like the photos, was fine but there was a lot of limescale in the shower but other than that room was really clean.

2026-04-14 • via Nuitee