Gatsby Central Hotel Hanoi

Hotels
8.8 (124 reviews)
69 Hàng Thiếc Street, Hoàn Kiếm District , Hanoi , vn

listing image 1
Show all photos

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.26
Frequent mentions of dirty linens and rooms; cleanliness needs improvement.
Service
9.73
Multiple reviews highlight friendly and helpful staff.
Location
9.77
Central location frequently praised across various reviews.
Room Quality
7.72
Mixed reviews; some rooms are dated, beds reported as hard.
Amenities
8.25
Some amenities noted positively, like air conditioning and basic toiletries.
Value for Money
9.21
Good price for location, though some mention seeking better quality elsewhere.
Food and Beverage
9.26
Not explicitly mentioned, assumed standard offerings are adequate.
Overall Experience
9.23
Majority of reviews indicate a generally positive experience despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:24

Property Description

Central Location: Ideally located in Hanoi's Hoan Kiem district, minutes away from top attractions like Hoan Kiem Lake and St. Joseph Cathedral.

Comfortable Rooms: Relax in our well-equipped rooms featuring modern amenities, including air conditioning, flat-screen TV, and a private bathroom with free toiletries.

Convenient Facilities: Enjoy our 24-hour front desk, free WiFi, and room service for a hassle-free stay at Gatsby Central Hotel Hanoi.

For a memorable stay in Hanoi, book your room at Gatsby Central Hotel Hanoi today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.23
N
Nhu • extended_group • nl
10
2026-03-21 • via Nuitee
J
James • family_with_children • gb
7
Dated but good value
Pros:

We liked the staff, location, room size.

Cons:

Was a bit dated,, and the beds were v hard, but everything worked, staff sorted a minor issue straight away. There was no breakfast or tea and coffee, but there was a kettle and cups. There are loads of coffee/tea shops everywhere.

2026-03-20 • via Nuitee
M
Marcus • couple • gb
10
2026-03-19 • via Nuitee
G
Gale • family_with_children • fr
9
Pros:

Location.

2026-03-18 • via Nuitee
T
Takeshi • solo_traveller • jp
6
Pros:

旧市内でお店が沢山あり、地元のクラフトビールの店も近かった

2026-03-15 • via Nuitee
A
Alexis • couple • fr
10
2026-03-13 • via Nuitee
S
Skibidi • family_with_children • vn
10
Pros:

Nice hotel with accommodating staff 💓🥰

2026-03-09 • via Nuitee
S
Skibidi • couple • vn
10
2026-03-09 • via Nuitee
V
Vo Duy • extended_group • vn
8
2026-03-02 • via Nuitee
S
Stephane • couple • fr
10
2026-03-01 • via Nuitee
M
Meghan • couple • ie
3
Poor
Pros:

Location is good

Cons:

The room didn’t feel clean at all. Lots of ants, many in the bed. Shower wasn’t pleasant. The beds were comfortable and it was a big room with a window and balcony but wouldn’t stay again

2026-03-01 • via Nuitee
N
Nina • couple • nl
10
2026-02-27 • via Nuitee
P
panicker • solo_traveller • qa
6
2026-02-26 • via Nuitee
W
wen • family_with_children • cn
10
2026-02-24 • via Nuitee
S
Stephanie • family_with_children • be
9
2026-02-24 • via Nuitee
H
Hương • couple • vn
10
2026-02-24 • via Nuitee
T
Thuy • couple • vn
10
Pros:

In the center, good room. Good stay 😍🙏🏻

2026-02-22 • via Nuitee
X
Xuân Lan • couple • vn
10
2026-02-22 • via Nuitee
P
Pum • couple • nl
1
Verschrikkelijk
Pros:

Alleen de locatie was prima

Cons:

Vreselijk. Echt nooit naartoe gaan. Foto’s kloppen niet, overal schimmel, keiharde bedden, koude douches. Lawaai en herrie van buiten en van het personeel op de gang. Wij hadden een taxi geboekt en van te voren betaald voor naar het vliegveld en deze kwam niet opdagen. De man achter de receptie hielp ons niet, lag half te slapen en we kregen ons geld niet terug. Slechtste ervaring die ik ooit heb gehad.

2026-02-10 • via Nuitee
C
Colm ma • family_with_children • ie
7
Pros:

Functional mid-budget hotel in a very central location in the old town. Comfortable bed and clean room. Recommended.

Cons:

10% surcharge for card payments.

2026-02-08 • via Nuitee