Cambria Hotel Pigeon Forge

Hotels
•
Cambria Hotels
9.1 (712 reviews)
375 Jake Thomas Rd , Pigeon Forge , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Convenient Location
Cons:
High Breakfast Costs
Missing Room Amenities

Categories

Cleanliness
8.99
The hotel was noted for its cleanliness but received some minor complaints about maintenance.
Service
9.46
Staff were consistently described as friendly and accommodating.
Location
9.5
The location was highlighted as convenient and a great escape from traffic.
Room Quality
8.95
Rooms were generally praised for their modern design and comfort, despite some issues.
Amenities
8.98
Amenities were pleasant but some were missing, like microwave and drinking water.
Value for Money
8.44
Value was noted as somewhat high due to additional breakfast costs.
Food and Beverage
8.49
Breakfast was disappointing with limited options and additional costs.
Overall Experience
9.96
Overall the stay was reported as great with plans for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:10

Property Description

Convenient Location
Modern Amenities
Relaxing Outdoor Pool

Book your stay at Cambria Hotel Pigeon Forge for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 16, 2026 until Sat, Feb 13, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.1
Based on 712 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.96
M
Mark • family_with_children • us
10
We had a great experience there and will not hesitate to return in the future.
Pros:

This has been one of our most favorable hotel experiences. The property is very nice, well kept, and comfortable.

Cons:

We did not have anything we disliked.

2026-10-17 • via Nuitee
Q
Quarles • couple • us
9
good
Pros:

There was an issue with animals one day a big dog was barking and very scary in the lobby the lady was trying to hold the dog back with a leash but it was not a good experience. The next morning there was a big long haired dog in the breakfast area I do not think pets should be allowed near food the man did have a leash on the dog but he just let the leash go and the dog was roaming around the breakfast area. I am not a dog hater but I think there is a place and time for pets and you should have control of the pet and keep away from food.

Cons:

lots of pets not behaving and wandering around

2026-10-15 • via Nuitee
J
Jesse • family_with_children • us
10
2026-10-14 • via Nuitee
L
lynn • extended_group • us
10
Would stay here again!!
Pros:

It was in the perfect location for all the attractions. Our view was beautiful

Cons:

Was happy with everything

2026-10-13 • via Nuitee
R
Rick • solo_traveller • us
10
2026-10-12 • via Nuitee
L
Lisa • couple • us
7
Ok
Pros:

Ok

Cons:

Ok

2026-10-12 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

Quiet area not near the parkway

Cons:

Buffet breakfast was very confusing didnt know how to pay for the breakfast and was just a continental breakfast.

2026-10-10 • via Nuitee
M
Michael • solo_traveller • us
9
Nice place, housekeeping needs improvement
Pros:

Check in guy was great! Friendly, helpful, and a sense of humor ...so different from the typical clueless girl who cant look up from the phone. Staff very helpful.

Cons:

Sheets had not been changed on one of the beds & had visible stains, it 2 queen beds so I used the other.
Someone else's Food left in the refrigerator. Didn't look like they cleaned the tub. House keeping needs to do better.
It is a nice place. I paid a lot more than I have to, so I can stay in a nice place. A little disappointing but stayed in much worse. Choice hotels are usually a good bet

2026-10-09 • via Nuitee
T
Teyana • family_with_children • us
10
Very comfortable stay
Pros:

Very clean

Cons:

N/A

2026-10-07 • via Nuitee
E
Eden • couple • us
10
Will return. Fantastic hotel.
Pros:

The location is great. It’s close to everything. The staff is always incredibly friendly.

Cons:

No complaints

2026-09-19 • via Nuitee
B
Bryson • couple • us
10
Everything was clean and excellent
Pros:

Beautiful

2026-09-17 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Nice area, clean

Cons:

No exhaust fan in the bathroom.

2026-09-16 • via Nuitee
M
Molly • family_with_children • us
10
2026-09-16 • via Nuitee
W
Wendy • extended_group • us
10
2026-09-15 • via Nuitee
T
Teresa • couple • us
10
2026-09-13 • via Nuitee
M
Martinez • family_with_children • us
8
Pros:

The location and overall esthetics. Staff were friendly. View from the room

Cons:

The beds were very uncomfortable. My sheets had long hairs on it.

2026-09-12 • via Nuitee
L
Lavender • family_with_children • us
9
It was an amazing trip and the hotel was nice.
Pros:

The front desk gentleman was so informative and very nice.

Cons:

That breakfast was not included I n the price.

2026-09-12 • via Nuitee
R
Ronnie • couple • us
10
It's was a very nice hotel we would come back again
Cons:

The covers on the bed were to heavy for us

2026-09-10 • via Nuitee
L
Lisa • couple • ca
10
Beautiful hotel, awesome view. Definitely stay again.
Pros:

It was not on main strip, quieter there. Beautiful new facility!

Cons:

Did not have an easy enough entrance to get to

2026-09-10 • via Nuitee
C
caresa • couple • us
10
2026-09-08 • via Nuitee