PRIMOTEL Suites As Salamah

Hotels
8.7 (3429 reviews)
H5P4+97V, Mawakeb Al Nasr, As Salamah , Jeddah , sa

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
8.01
Some guests reported cleanliness issues and dissatisfaction with room maintenance.
Service
9.48
Staff described as helpful and friendly, with positive interactions noted.
Location
9.02
Convenient location close to services, though some noted distance from markets.
Room Quality
7.97
Mixed reviews; some rooms reported to be outdated with maintenance needed.
Amenities
8
Limited kitchen supplies noted by guests, affecting overall satisfaction.
Value for Money
8.46
Perceived pricing issues compared to quality were indicated by some guests.
Food and Beverage
9.21
Standard quality for this hotel tier.
Overall Experience
9.48
Overall satisfactory stay with notable recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:32

Property Description

Luxurious Accommodation
First Suites, a 4-star hotel in the Al Salamah district of Jeddah, offers elegantly furnished rooms with modern amenities. Each room comes with free WiFi, a fridge, microwave, and a flat-screen TV, ensuring a comfortable stay for every guest.

Convenient Location
Ideally located within proximity to popular attractions such as Jeddah Mall, Mall of Arabia, and Al Shallal Theme Park, First Suites provides easy access to entertainment and shopping options for guests to enjoy during their stay.

Exceptional Service
With multilingual staff fluent in Arabic, English, and Urdu, guests can expect top-notch service and assistance round the clock. Whether it's room service, luggage storage, or travel tips, the dedicated team is always ready to cater to the guests' needs.

Book your stay at First Suites now for a memorable and hassle-free experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.7
Based on 3429 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.21
Overall Experience: 9.48
أبو معتز • solo_traveller • sa
10
Pros:

ممتاز

Cons:

ممتاز

2026-05-16 • via Nuitee
أبو معتز • solo_traveller • sa
10
Pros:

ممتاز

Cons:

كل شي ممتاز

2026-05-16 • via Nuitee
احمد • family_with_children • sa
1
لم اقم فيه عند الوصول وجدته سيى
Pros:

لاشي

Cons:

كل شي

2026-05-14 • via Nuitee
R
RPGC • solo_traveller • sa
10
2026-05-12 • via Nuitee
A
Ayed • family_with_children • sa
10
Pros:

روووعة

Cons:

لا شيء

2026-05-12 • via Nuitee
مزهر • solo_traveller • sa
10
Pros:

الموقع وطاقم الاستقبال

2026-05-10 • via Nuitee
F
Faris • couple • sa
10
2026-05-09 • via Nuitee
S
Saleh • couple • sa
10
جميل
Pros:

Ok

Cons:

Ok

2026-05-09 • via Nuitee
A
ABDULRAHMAN • extended_group • sa
9
2026-05-07 • via Nuitee
فايز • couple • sa
10
Pros:

الموظف : أُسامة ، قمّة في التعامل والأخلاق

2026-05-07 • via Nuitee
M
Medeni • solo_traveller • tr
8
2026-05-07 • via Nuitee
ماهر • solo_traveller • sa
10
راح اكرر التجربة
Pros:

الموقع وتعامل الموظفين في الاستقبال

Cons:

لا يوجد

2026-05-03 • via Nuitee
A
Amin • couple • sa
10
التجربة ممتازة جداً وشكر لكل موظف بالفندق لتعاونه وحترامه معنا
Pros:

نظافة المكان
تعامل العاملين بالمكان

Cons:

الموقع

2026-05-02 • via Nuitee
شهره • couple • sa
7
2026-05-01 • via Nuitee
وليد • couple • sa
9
إقامة رائعة
Pros:

كل شيء

Cons:

لا يوجد

2026-04-30 • via Nuitee
A
ABDULAZIZ • family_with_children • sa
10
Pros:

تعامل موظف الاستقبال راقي

2026-04-30 • via Nuitee
زياد • couple • sa
10
2026-04-29 • via Nuitee
نوره • couple • sa
9
Cons:

تعامل الموظفين مو افضل شي ماعدا موظف واحد اجنبي كان جدا محترم ولطيف

2026-04-29 • via Nuitee
M
Marnix • solo_traveller • nl
9
Great place. Good value for money.
Pros:

Good value for money. I stayed a long time. Great location. Friendly and helpful staff. Helpful reception. If you ask for cleaning they almost immediately do it. Close to all kinds of stores and restaurants and a nice green walkway and fancy new mall. Also close to all other places in the city, with taxi.

Cons:

I would've given a rating of 10, but I had a bad experience with one of the managers that was unfriendly and agressive, bad service from him. But it shouldn't prevent you from booking this place as you will not encounter him, I'm leaving it here as feedback to the hotel.

They made a mistake with the checkout date. It's ok, it can happen. First I explain the desk employee, he calls the manager. I explain the manager 50 times, in all kinds of ways, also with translator into Arabic in case English was the issue. Then he finally understands/admits. But then the next day the same problem and I have to explain him the exact same again for half an hour, but he wants me to pay for something I've already paid. So I keep explaining him, he starts getting mad and agressive. The minimum a manager should do is stay calm and respectful. Eventually he understood or admitted. Instead of apologizing, he even starts charging me more per night. Very bad service from him.

The rest from the staff is very nice and friendly.

2026-04-29 • via Nuitee
A
Alqaraza Abdukarim Salem • solo_traveller • sa
10
2026-04-29 • via Nuitee