Clayton Hotel Cardiff Lane

Hotels
•
Clayton
8.2 (12621 reviews)
Cardiff Lane, Sir John Rogerson's Quay, Dublin 2 , Dublin , ie

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Lovely breakfast
Cons:
Cleanliness issues
Slow restaurant service
Basic room quality

Categories

Cleanliness
7.53
Some comments indicated issues with cleanliness, such as food containing mold and a dirty carpet in one room.
Service
8.8
Overall positive feedback regarding staff responsiveness, despite some mentions of slowness in the restaurant.
Location
9.04
Repeatedly mentioned as great and convenient.
Room Quality
7.99
Rooms were generally well-reviewed but had comments on the temperature and basic amenities.
Amenities
8.52
Facilities like the bar/restaurant and fitness area received positive mentions.
Value for Money
7.48
Some value concerns noted, especially regarding the early check-in fee for basic rooms.
Food and Beverage
8.03
Mixed reviews, with some enjoying the breakfast while noting issues with food quality.
Overall Experience
8.2
A general sense of satisfaction with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:55

Property Description

Riverside Luxury Overlooking Bord Gais Energy Theatre

Spacious Rooms and Club Vitae Health Club
Indulge in the comfort of spacious rooms equipped with interactive TVs and power showers. Unwind at Club Vitae Health and Fitness Club with a 22-metre swimming pool, Jacuzzi®, sauna, steam room, and gym.

Stir Restaurant and Vertigo Bar
Savor European and Irish cuisine paired with fine wines at Stir Restaurant or enjoy cocktails at Vertigo Bar. Relax in stylish surroundings with plasma-screen TVs, creating the perfect ambiance for your evenings.

Book now to experience the perfect blend of luxury and convenience at Clayton Hotel, Cardiff Lane.

Important information:

The property does not have its own car park however there is Pay & Display Parking on the street outside the hotel operated on a first-come, first-served basis. Alternatively there is a public car park located in Grand Canal Square, across the street from the hotel, and can be booked in advance by contacting the property.

Please book tables for the bar or restaurant in advance, using the contact details found on the booking confirmation.

All guests using the swimming pool must wear a swimming cap. Swimming caps can be purchased at Club Vitae reception for EUR 3 each.

From Monday to Friday children are permitted to use the pool until 17:30, after which it is adult swim time only. However, during, weekends, bank holidays, summer months, Easter, Halloween, and Christmas midterm breaks there are no restrictions.

Please note there may be closures of the restaurant, bar and leisure facilities during the Christmas period. Please check with the property for further details.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.2
Based on 12621 reviews
Cleanliness: 7.53
Service: 8.8
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.2
E
Emma • couple • gb
10
Pros:

Very clean staff very friendly

2026-03-14 • via Nuitee
E
Eva-Maria • family_with_children • de
9
Sehr gutes Businesshotel
Pros:

Tolle Lage, sehr gutes Frühstück am Wochenende, leicht reduzierte Auswahl Mo-Di, sehr guter Fitness-und Schwimmbadbereich (auch öffentlich, Schimmbad 20m oder mehr). Zimmer groß und für Familie (2+1) genug Platz.

Cons:

täglicher Handtuchwechsel ohne Wahloption ist nicht nachhaltig

2026-03-14 • via Nuitee
P
Pam • family_with_children • ie
8
Cons:

My child aged 15 was offered alcohol by the waitress.

2026-03-14 • via Nuitee
R
Rob • family_with_children • nl
9
2026-03-13 • via Nuitee
K
Kateryna • family_with_children • ie
9
2026-03-13 • via Nuitee
W
Wesley • family_with_children • gb
10
Pros:

Everything

2026-03-13 • via Nuitee
A
Amy • couple • gb
9
Lovely experience, would stay again
Pros:

Lovely hotel with helpful and friendly staff! Booked for a concert, it’s only 15 minute walk from the 3arena so was perfect for us. Nice clean room with comfy beds.

Cons:

About 25min walk to the main shops

2026-03-13 • via Nuitee
C
Caitlin • couple • gb
10
2026-03-13 • via Nuitee
J
Jane • family_with_children • ie
10
2026-03-13 • via Nuitee
J
Jennifer • extended_group • ie
9
It was really nice , I was impressed with the hotel , great location & the decor was really nice
Pros:

Lots of variety & Lots available
Only 1 coffee machine was working so everyone was waiting but other than that it was lovely

Cons:

Navigating the car park across the road
I know its nothing to do with the hotel but I will never park there again , spaces too tight & not enough spaces

2026-03-12 • via Nuitee
C
Culliney • family_with_children • ie
10
2026-03-12 • via Nuitee
K
Kayleigh • couple • ie
9
2026-03-12 • via Nuitee
Олександр Саша • couple • cz
9
2026-03-12 • via Nuitee
M
Maksim • family_with_children • ie
10
Pros:

Clean room- all what you need was there, very helpful staff. Location was alright. Breakfast had a very good variety.

Cons:

What I was missing at breakfast were sunny side fried eggs, and simple oat flakes. The leafy greens were old.

2026-03-12 • via Nuitee
A
AITANA • extended_group • ie
6
Cons:

Hice la reserva con una cama doble y una individual y me dieron una habitación con una cama individual

2026-03-12 • via Nuitee
S
susan • family_with_children • ie
10
2026-03-11 • via Nuitee
G
Graeme • family_with_children • gb
9
2026-03-11 • via Nuitee
C
Caroline • family_with_children • ie
9
2026-03-11 • via Nuitee
M
Michael • solo_traveller • gb
1
Staff (especially reception "manager") couldn't care less if you have concerns.
Pros:

Fairly convenient for 3Arena and good pub next door (Ferryman).

Cons:

Abysmal customer service.
I lodged two observations and concerns about antisocial behaviour coming from the room next door with the reception manager and no action was taken resulting in a horrendous stay for me. I politely noted the noise (banging and screaming kids from 6am) coming from the room and I was assured it would be addressed.
Upon entering my room on the Saturday night at around 23:30 I was met with discarded room service trays right next to my door. Again I brought this up with reception manager who advised it would be dealt with. The noise and banging of walls continued into the early hours.
When I left my room at 07:00 on the Sunday morning I found the trays discarded on a table adjacent to the lifts. Their excuse for this was that they'd "had a busy night" - 7.5 hours hectic hotel life which means they couldn't take a tray back to the kitchen!
I spoke to the same staff at 07:05 by reception and they simply couldn't care less.
Additionally the bath plug was jammed which I struggled to open to allow the shower water to flow away.
£300 for two nights, no breakfast, very average room, and some of the worst customer service at a supposedly top hotel chain I've ever encountered.

2026-03-11 • via Nuitee
J
John • solo_traveller • gb
7
Pros:

breakfast; relaxed international atmosphere

Cons:

Noise from building site next door

2026-03-11 • via Nuitee