Regency Hotel Malabar Hill

Hotels
7.3 (92 reviews)
73, Nepean Sea Road , Mumbai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good vegetarian options
Cons:
Cleanliness issues
Poor room quality
Missing amenities

Categories

Cleanliness
3.94
Numerous complaints about cockroaches and unclean sheets.
Service
9.41
Staff was helpful in relocating guests.
Location
9.95
Great location near the train station.
Room Quality
4.9
Rooms were tiny, and overall maintenance was poor.
Amenities
6.93
Basic amenities were lacking, such as missing towels.
Value for Money
6.39
Not worth the price; there are better options.
Food and Beverage
8.94
Good vegetarian options and decent breakfast.
Overall Experience
7.91
Overall disappointing experience; left early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:34

Property Description

Centrally Located Luxury

Accessible Business and Recreation Hubs

Convenient Amenities

To book your stay at the Regency Hotel in South Mumbai, visit our website now!

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 92 reviews
Cleanliness: 3.94
Service: 9.41
Location: 9.95
Room Quality: 4.9
Amenities: 6.93
Value for Money: 6.39
Food and Beverage: 8.94
Overall Experience: 7.91
S
Sandeep • family_with_children • in
10
Excellent stay
Pros:

Location, staff and cleanimess

Cons:

..

2026-02-14 • via Nuitee
C
Chris Rasquinha • couple • in
8
2026-01-27 • via Nuitee
P
Pranav • couple • in
1
2026-01-27 • via Nuitee
P
PRITAM • extended_group • in
6
2026-01-19 • via Nuitee
M
Meet • couple • in
9
2026-01-16 • via Nuitee
S
shital • family_with_children • in
9
Pros:

Room and bathroom , food was also good staff are helpful

2026-01-14 • via Nuitee
D
Divya • solo_traveller • in
7
2026-01-12 • via Nuitee
R
Rajiv • extended_group • in
7
Pros:

Location & cleanliness

2025-12-29 • via Nuitee
R
Rafal • couple • pl
8
Pros:

Breakfast - good
Accommodation - clean and modest
Location - great
Staff - friendly helpful

2025-12-16 • via Nuitee
B
Borgaonkar • couple • in
8
2025-12-14 • via Nuitee
I
Iryna • couple • nl
1
DONT book this hotel! It’s a scam
Pros:

Nothing! The whole hotel is a joke

Cons:

Ive been traveling all over Asia but this hotel is the worst I have ever stayed. We changed 3 rooms and all of them were full with cockroaches! At some point we came back at our room and one of them was chilling on our bed. And overall they have been everywhere - on the floor, table, our stuff as well ! Except from this there were many other things that were off - none of the rooms we had had clean sheets without other peoples hair. The place overall is not clean, a bit worn off , all the rooms are super tiny! The first one we’ve got was like 6 sq m. On top of that the hotel is above the train station and the rooms have 0 sound isolation. The smell everywhere in the hotel is pretty nasty. One thing - the stuff was helpful relocating us but we still left earlier then the end of our booking and booked something else because this place is just a joke. It’s ridiculous that booking has 8.4 rating for this place. Probably some kind of Indian scam

2025-11-27 • via Nuitee
S
Samir • couple • us
3
Not a good experience
Pros:

Nothing, a very ordinary hotel with high price. You can get better options in this price range

Cons:

Basic amenities like had towels missing

2025-11-21 • via Nuitee
Y
yogini • couple • in
5
Ok
Pros:

Great location

Cons:

Old property and needs much maintenance , breakfast was not up to mark and not value for money

2025-10-28 • via Nuitee
S
Sameer • family_with_children • gb
2
Pros:

Everything with the hotel was great.

Cons:

I have been charged 3 times! Tried getting in touch for a refund but not having much luck. Can someone please call ,e on +447771540588 to discuss? My visa was charged twice on August 25th for £85.77 and the hotel charged me as well.

2025-09-10 • via Nuitee
V
Vipool • solo_traveller • gb
8
Pros:

Very good breakfast and quick service.

Cons:

Renovation works going on

2025-08-29 • via Nuitee
S
Shailesh • couple • in
5
2025-08-05 • via Nuitee
M
Mrs Marjan • family_with_children • lk
8
2025-07-29 • via Nuitee
S
Samir • family_with_children • in
8
Pros:

Good vegetarian options

2025-07-23 • via Nuitee
B
Badrinath S • family_with_children • in
7
2025-07-14 • via Nuitee
A
Ana • couple • ar
9
Hotel muy cómodo y bien ubicado
Pros:

Hotel con excelente ubicación en Mumbai, la habitación amplia, buena vista y muy bueno el baño. Cómodo para una estadía corta, cuenta con buen desayuno. De volver a la ciudad volvería a quedarme aquí.

Cons:

nada

2025-07-07 • via Nuitee