Rockwell East-Tower Bridge

Hotels
8.6 (5193 reviews)
99 Mansell Street , London , gb

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast service flaws

Categories

Cleanliness
7.74
Issues with cleanliness mentioned including unvacuumed rooms and missed housekeeping.
Service
8.71
General friendly service noted, despite some miscommunication.
Location
9.25
Excellent location near Tower Bridge with easy access to public transport.
Room Quality
8.7
Spacious, modern rooms but some mention of the need for renovation.
Amenities
8.73
Good kitchen facilities and necessary tools available.
Value for Money
8.69
Overall seen as a good value considering the location and amenities.
Food and Beverage
8.24
Breakfast service noted as unprofessional and lacking adequate provisions.
Overall Experience
8.71
Generally positive stay with minor issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:15

Property Description

Luxurious Aparthotel near Tower of London

Stylish Accommodation: Experience modern living in our 1-bedroom and studio apartments with bespoke furniture and flat-screen TVs.

Fully Equipped Kitchen: Cook your favorite meals in the kitchen complete with a washing machine, dishwasher, oven, fridge, microwave, and toaster. Dishes and utensils provided for your convenience.

Premium Amenities: Relax in the rainfall shower, pamper yourself with complimentary White Company toiletries, and dry your hair with the provided hairdryer.

Experience the best of London with a short walk to Sky Garden and easy access to London City Airport. Book your stay at Rockwell East-Tower Bridge now!

Important information:

The nearest car park is located nearby with a surcharge of GBP 3 per hour. Is open from Monday to Friday 6:00 - 19:00 and Saturday 6:00 - 13:30.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5193 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
D
Dzhevizova couple gb
10
Amazing stay on a great location
Pros:

I liked everything it exceeded my expectations!

2026-03-14 via Nuitee
M
Matthew solo_traveller gb
8
2026-03-14 via Nuitee
M
Malgorzata couple pl
10
Udany pobyt w dobrym miejscu.
Pros:

Przestronne, czyte i bardzo dobrze wyposażone studio. W centrum miasta, blisko do stacji metra i przystanków autobusowych. Obsługa hotelowa uprzejma i pomocna.

Cons:

Wszystko było ok.

2026-03-14 via Nuitee
J
Jasmin Benedetta couple ch
9
2026-03-14 via Nuitee
L
Laura solo_traveller ie
9
2026-03-13 via Nuitee
J
Julie couple fr
10
2026-03-13 via Nuitee
M
Martijn solo_traveller nl
7
Pros:

Great location and big rooms with good facilities, especially if you would like to prepare food

Cons:

I missed an ironing board, for which there would have been more than enough space. Of course you could ask for this at the reception, but i would have preferred it to be in the room already. I also generally dislike rainshowers, which this hotel does have.

2026-03-12 via Nuitee
A
Armando couple it
9
Bello, comodo, ma...
Pros:

Questo aparthotel si trova in una posizione strategica. Vicinissimo a Tower Bridge e comodo dalla fermata di Tower Hill e non solo. Sin da subito abbiamo avuto prova della qualità della struttura e della disponibilità dei dipendenti. Ci hanno accolto benissimo e hanno custodito sia prima del Check-in che dopo il Check-Out. All'interno della camera avevamo a disposizione: forno, microonde, tosta pane, bollitore, lavatrice, , frigo, caffettiera nespresso e asciugacapelli e tutto davvero nuovo. Consiglierei assolutamente questa struttura ad amici.

Cons:

Se dovessi cercare il pelo nell'uovo, per chi come noi è abituato ad una colazione dolce, la scelta non è sicuramente vasta, mentre buona è la scelta dei cibi salati. La sala utilizzata per la colazione non è una sala adatta a questo scopo, dovessi tornare opterei per una soluzione senza colazione inclusa e con la differenza mi organizzerei la colazione in camera in maniera autonoma avendo tutto a disposizione.

2026-03-12 via Nuitee
E
Edgars couple lv
10
2026-03-11 via Nuitee
A
Asya Ecem couple tr
10
2026-03-11 via Nuitee
R
Ronny couple de
9
2026-03-10 via Nuitee
A
Alberto couple it
9
Pros:

Accoglienza e gentilezza del personale, la posizione della struttura e cucina in stanza completa e funzionante.

Cons:

L'unica pecca erano i cuscini del letto: troppo bassi e si spostava l'imbottitura all'interno.

2026-03-10 via Nuitee
V
Valentina couple it
9
2026-03-10 via Nuitee
A
Ainhoa couple au
1
Buen hotel, mala experiencia ya sea por Booking o por la mala gestión del hotel
Pros:

Ubicación, personal del desayuno y amplitud de la habitación.

Cons:

He tenido un problema y no sé realmente si la culpa es de booking o del establecimiento. Yo hice dos reservas; una que cancelé y después otra que era la correcta. Al llegar al establecimiento me dijeron que tenía dos habitaciones, es decir,, dos reservas. Les dije que no, que yo solo tenía una porque la otra la cancelé. Me dijeron que ok, que entonces se me haría la devolución.
Al hacer el check out, vi a un chico en recepción que parecía el responsable y le comenté lo que pasó. Al revisarlo, me dijo que tenían 3 reservas a mi nombre, dos activas y una cancelada. Y que ellos no me podían hacer la devolución aunque yo solo hubiera hecho de 1 habitación. Entonces, por qué el día del check in las chicas de recepción no me avisaron de esto? Por qué no lo revisaron al detalle como hizo el responsable el día del check out?
Booking me dice que si hay una reserva duplicada, el establecimiento tiene que avisar a booking y confirmar con el cliente (yo) que no se trata de ningún error. Eso nunca lo hicieron. Una pena la verdad, espero que Booking o el establecimiento acepte su error y lo solucionen.

2026-03-10 via Nuitee
P
Pietro couple it
9
Pros:

Posizione ottima (a 3 minuti a piedi dalla fermata della metro Tower Hill e 4 minuti a piedi da Tower Bridge). Camera ampia con tutti i confort (cucina, macchina del caffè con cialde, bollitore con the e camomille), bagno dotato di shampoo, sapone, accappatoio. Deposito bagagli gratuito sia prima del check-in che dopo il check-out con reception aperta h24

2026-03-10 via Nuitee
J
Julian solo_traveller es
10
Wonderful stay, easy access and very well communicated
Pros:

The location is superb, close to several underground and overground stations. Tower Bridge / Tower of London, 5 min walk. I though it was only a room, but they gave me a small apartament with enough space even for workout.

Cons:

Breakfast could be improved, but that's not a big issue.

2026-03-10 via Nuitee
F
Francesco couple it
9
2026-03-09 via Nuitee
N
Niamh couple ie
9
Great accommodation in a great location
Pros:

Ideally located close to Tower Hill tube station and Tower Gateway DLR, making it very easy to get around.
The room itself was a great size and well equipped. The staff were very helpful at all times.

2026-03-09 via Nuitee
C
Craig solo_traveller au
9
2026-03-09 via Nuitee
T
Taylor extended_group nl
9
2026-03-09 via Nuitee