Farbhaus by Kreuz Sachseln

Hotels
8.4 (40 reviews)
1 Bruder-Klausen-Weg , Sachseln , ch

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Steam room
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Modern facilities
Beautiful location
Spacious rooms
Cons:
Poor service during check-in
Minimal breakfast options

Categories

Cleanliness
8.29
Clean and well-maintained, however, some reviews indicated issues with cleanliness and organization during breakfast.
Service
7.76
Issues with automated check-in process and lack of personal interaction were noted, although some staff were praised for their friendly service.
Location
9.3
Located beautifully in the heart of the Alps, guests appreciated the charm of the location.
Room Quality
8.75
Spacious and well-decorated rooms, although some had issues with ceiling height and temperature.
Amenities
8.28
Good amenities, but noted that breakfast and coffee machine lacked sufficient supplies.
Value for Money
8.24
Costs were perceived as high given the issues with service and breakfast offerings.
Food and Beverage
7.79
Breakfast was described as minimal and lacking in variety.
Overall Experience
8.76
A mix of beautiful location and pleasant decor tempered by service and amenity challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Modern Accommodation with Free WiFi

Culinary Delights at On-Site Restaurant

Convenient Location for Exploring

Experience modern accommodation at Farbhaus by Kreuz Sachseln with free WiFi throughout the property. Indulge in culinary delights at the on-site restaurant. Conveniently located within reach of Lucerne Station and various cultural attractions, it's the perfect base for exploring the area. With comfortable rooms equipped with all the essentials, including a flat-screen TV and private bathroom, your stay is sure to be enjoyable. Don't miss out on the opportunity to stay at this non-smoking property with free private parking. Book your stay now and make the most of your visit to Sachseln.

Important information:

This accommodations does not have a reception, the self-check-in is located in the annex building (Hotel Kreuz by b_smart).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 40 reviews
Cleanliness: 8.29
Service: 7.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
Q
Qianqian • extended_group • cn
8
Cons:

check in is really hard to find and lots of problem！

2026-01-19 • via Nuitee
S
Sou Noa • extended_group • ch
8
Pros:

Sauber, gross, modern

Cons:

Aufzug war defekt, mussten alles in den 4 Stock schleppen

2025-11-12 • via Nuitee
R
roxana • family_with_children • it
10
Comfort in the heart of Alps
Pros:

Exceptional historic building, like a fairytale old house, in a beautiful setting.

2025-10-24 • via Nuitee
A
Agno91 • solo_traveller • it
9
Pros:

La junior suite è molto bella, grande e pulita. C'è stato una piccola incomprensione con lo staff, ma sono stati pronti nel risolverla a mio favore.

Cons:

La colazione molto minimale

2025-10-15 • via Nuitee
J
Jordan • couple • ie
10
Pros:

The traditional style of the building was very nice.

2025-10-05 • via Nuitee
D
David • solo_traveller • ch
10
Pros:

I don't usually leave reviews but this ancient building, beautifully restored and tastefully decorated was excellent. I like how the decoration of the room was simple and sparse in keeping with the period of the building.

Cons:

I realise that the world is moving to not having a real person to interact with at check in but it's impersonal and I could imagine for older people, very confusing.
Please come back to having a real hotel receptionist. People want to interact with humans, not screens.

2025-09-19 • via Nuitee
W
Wim • couple • nl
6
Geautomatiseerd overnachten op mooie locatie.
Pros:

De locatie en het gelegen zijn in het dorp zelf.
De kamer in het Farbhaus was groot. Het is sfeervol in een oud chalet.
Parkeren kan in de grote parkeergarage.
Om zeven uur wakker gebeierd worden door de klokken van kerk geeft meteen een Zwitserland-gevoel.

Cons:

De ontvangst is volledig geautomatiseerd en dat doet kil aan. Het werkt, maar een mens vindt het fijn om zich welkom te voelen. Bij uitchecken zelfde,op het scherm verschijnt.niet eens een bedankje of een goede reis gewenst. Jammer.
Het ontbijt was karig, mager en onpersoonlijk, dingen werden niet bijgevuld, de melk in de koffiemachine was op, de kaas was op, het roerei was op. Duidelijk bezuinigd op personeel en gastvrijheid.
De kamer direct onder het schuine dak was benauwd en warm,, gelukkig kwamen we een eind met de ramen open omdat het in de avond afkoelt.
De prijs kwaliteitverhouding is beslist onvoldoende.

2025-09-15 • via Nuitee
U
Ute • family_with_children • de
7
Tolles Hotel, sehr schlechter Service und nicht funktionier Ende digitale Prozesse. Schade!
Pros:

Die sehr gute Lage und das schöne alte Gebäude. Vor allem aber die sehr sehr nette Dame, die morgens für den Frühstücksdienst verantwortlich war. Selten so eine verbindliche, hilfsbereite nette Dame gehabt.

Cons:

Der gesamte Eincheck-Prozess war eine Katastrophe! Wir kamen an, es gab kein Personal, da es Ausfälle beim Personal gab. Wir wollten digital einchecken, aber das Tablet im Eingangsbereich funktionierte nicht. Dann habe ich bei der Hotline angerufen, doch ich hatte nur einen Sprachassistenten.
Das Gespräch war sehr teuer, da ich aus Deutschland komme und in der Schweiz nicht telefonieren wollte. Was ich aber leider tun musste.
Letztlich hatte eine andere Dane, die zeitgleich einchecken wollte, irgendwann Glück an der Hotline und hat mir dann ihr Telefon gegeben, damit auch ich einen Ansprechpartner bekomme. Selbst meine Tochter, die „digital native“ ist, war alles andere als begeistert.

Fazit: ich habe kein Problem mit digitalen Prozessen, aber w n es gar kein „echtes Personal“ gibt vT, muss die Technik klappen.

2025-09-11 • via Nuitee
R
Rima • extended_group • lt
5
Pros:

Vonia erdvi, viešbučio lokacija gera

Cons:

Aukštaūgiams per žemos lubos. Kambario nuotraukos atrodo geriau, nei patys kambariai iš tikrųjų. Kambariuose labai karšta. Kavos aparato nebuvo

2025-08-23 • via Nuitee
S
Stefan • family_with_children • ch
8
Unkompliziert, komfortabel und gross
Pros:

Grosses Zimmer

Cons:

Zu nahe an der Kirche. Ab 7 Uhr war fertig mit schlafen, da die Glocke ständig geschlagen hat.

2025-08-23 • via Nuitee
S
Stephan • extended_group • nl
7
2025-08-22 • via Nuitee
J
Jayesh • family_with_children • us
8
2025-08-19 • via Nuitee
A
Alexandre • extended_group • fr
6
2025-08-17 • via Nuitee
M
Moine • extended_group • fr
9
Très bien !
2025-08-16 • via Nuitee
M
Michael • family_with_children • at
9
Pros:

It's an astonishingly beautiful, old builing, nicely renovated inside. The room was very spacious and even had a fridge. Good breakfast.

Cons:

If you are over 1.85cm, you want to be careful about the ceiling height (apparently, in the old days people were smaller).

2025-08-14 • via Nuitee
M
Martin van der Broek • family_with_children • nl
8
Mooie locatie voor actief bezoek aan Zwitsterland
Pros:

Ruime kamer. Leuk dorp met aantal gezellige restaurants.

Cons:

Er was geen airco op de kamer.
Plafond was laag, Ik denk 200cm. Ik ben zelf 1.92. Is denk ik goed te vermelden

2025-08-12 • via Nuitee
S
Susan • family with young children • us
9
Superb
Pros:

Vegan options

2025-07-31 • via Nuitee
A
Alexey • family with young children • us
10
Exceptional
Pros:

It was a little tricky to find where to check in and how to get into the house, but eventually we did it. :)
It was a clean spacious room with a very good bathroom, nice beds. There was also a good restaurant at the Kreuz hotel nearby.

2025-07-09 • via Nuitee
K
Karan • solo traveller • in
10
Exceptional
2025-07-02 • via Nuitee
W
White • young couple • gb
10
Exceptional
Pros:

Nice clean, large room 👌

2025-06-05 • via Nuitee