Super Townhouse Subhash Nagar Formerly Royal Palazzo

Hotels
OYO Rooms
7.6 (111 reviews)
Behind Doodh Mandi, Subhash Nagar Shopping Centre, Subhash Nagar , Jaipur , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared kitchen
Fire extinguishers
Television in common areas
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Poor cleanliness
Lack of amenities
Food service issues

Categories

Cleanliness
5.99
Several reviews highlight poor cleanliness, with specific mentions of unhygienic conditions.
Service
9.46
Many reviews praised the helpfulness of the staff, despite some negative remarks about service during food delivery.
Location
8.5
The location received positive feedback for being good for walks and interactions with local people.
Room Quality
7.45
Mixed reviews regarding room quality, with some mentioning comfortable rooms and others citing issues.
Amenities
6.48
Amenities were described as lacking, with specific mentions of towels and soap not being provided.
Value for Money
7.94
Overall value perception aligns with the mixed reviews on cleanliness and service.
Food and Beverage
6.49
Some negative feedback was given about the food service and cleanliness.
Overall Experience
8.46
Despite the negatives, several guests reported having a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:46

Property Description

Central Location
Super Townhouse Subhash Nagar is a convenient choice situated near major attractions such as City Palace and Jantar Mantar, Jaipur. Explore Jaipur with ease from our centrally located property.

Comfortable Accommodation
Each room at Super Townhouse Subhash Nagar offers modern amenities including air conditioning, a flat-screen TV, and a private bathroom. Enjoy a cozy stay with comfortable bedding and in-room safety deposit boxes.

Convenient Services
Benefit from our 24-hour front desk where English and Hindi are spoken. Take advantage of free WiFi, room service, and a shared kitchen during your stay. Experience convenience at Super Townhouse Subhash Nagar formerly Royal Palazzo.

To book your stay at Super Townhouse Subhash Nagar formerly Royal Palazzo, visit our website or call our reservations team today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 111 reviews
Cleanliness: 5.99
Service: 9.46
Location: 8.5
Room Quality: 7.45
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 8.46
B
Bilal couple in
1
Pros:

Very bad property and very bad behaviour and 0 for cleanness

Cons:

Nothing

2026-03-25 via Nuitee
V
Vivek family_with_children in
1
2026-03-16 via Nuitee
V
Verma family_with_children in
10
Best in The Class
Pros:

All amenities in the entire property were Best. Staff members are very customer friendly and caring. Room was clean and all facilities were best in the class.

2026-03-10 via Nuitee
W
Wali family_with_children in
9
2026-02-28 via Nuitee
D
Dr Naveen family_with_children in
10
2026-02-28 via Nuitee
A
Ankushkr family_with_children in
10
Pros:

Best one hotel

2026-02-23 via Nuitee
A
Ankushkr family_with_children in
10
Pros:

Location is best and staff behiver is good and soo clean hotel ...

2026-02-23 via Nuitee
A
Ankit family_with_children in
1
Very disappointing
Pros:

Very disappointing

Cons:

Very disappointing

2026-02-22 via Nuitee
S
singh couple in
1
2025-12-27 via Nuitee
K
Kingdom PsyMe extended_group in
5
Pros:

Very great

2025-12-25 via Nuitee
S
Sumit family_with_children in
10
2025-12-23 via Nuitee
B
Bhumika extended_group in
1
Offline booking ker k paise zyada liye online ko consider nahi kiya. Bad experience at all
2025-12-23 via Nuitee
A
Akshay family_with_children in
1
Pros:

Nothing to like

Cons:

Sleepy staff dirty bedding,drinking water served in old used bottle no toiletriese

2025-12-21 via Nuitee
A
Ahmad family_with_children in
2
Rude Staff, Poor Maintenance, and Zero Hospitality
Pros:

Nothing

Cons:

Our experience at this property was extremely disappointing and stressful, mainly due to the behavior of the staff and poor room conditions.
We were allotted Room 110, located on the ground floor, barely 10 steps from the reception, yet even basic assistance was unavailable when needed. From the start, the staff showed no empathy, patience, or professionalism.
The bathroom shower was already in poor condition and did not close properly. On the second day of our stay, it got completely stuck in the hot water position, making it impossible to use. We immediately rushed to the reception for help. Despite the urgency, assistance arrived only after several minutes. Instead of resolving the issue, the staff member rudely blamed us, saying we did not know how to use the shower. This insensitive response led to a heated argument, caused entirely by their dismissive attitude.
What was even more concerning was that such arguments were not limited to us. During our stay, we witnessed staff behaving rudely and arguing with other guests as well. This clearly reflects a pattern of unprofessional conduct and poor guest handling.
The room itself was extremely small and uncomfortable. There were no chairs in the room, making it inconvenient even to sit and have tea or coffee. The spring mattress was very uncomfortable, affecting our rest and overall stay.
At checkout, despite our room being so close to the reception, no staff member offered any help with carrying luggage, further highlighting the lack of basic hospitality and courtesy.
Overall, the property fails at the most fundamental level of guest service. Rude staff, poor maintenance, uncomfortable rooms, and complete lack of assistance made our stay unpleasant and frustrating.
I strongly advise travelers to avoid booking this property, especially if you value comfort, respect, and basic customer service.

2025-12-20 via Nuitee
G
Guest solo_traveller in
10
Pros:

🙌

2025-12-19 via Nuitee
K
Kaushik family_with_children in
10
Pros:

Good hotel

2025-12-19 via Nuitee
K
Kaushik family_with_children in
10
Pros:

Excellent customer handling service

2025-12-15 via Nuitee
S
Sourabh family_with_children in
6
Overall it was fine.
Pros:

Reception staff was good and provided the things whatever i needed.

Cons:

Buttons of Telephone in the room was not working properly. House keeping did not responded to my call. Beds were having two separate bedrolls which creates gap.
If you are travelling with kid and looing for the kitchen then not recommended. Shared kitchen mentioned in facility but it is actually not there.

2025-12-15 via Nuitee
I
ishant family_with_children in
3
Pros:

Nothing

Cons:

- The bedsheets were a complete mess.
- they don't even have any power backup
- the overall atmosphere was not at all good
- The toilet floor is too dirty
- 0 number in terms of cleaning and higen

2025-12-13 via Nuitee
H
Hitesh family_with_children in
10
Pros:

Superb

Cons:

Yes

2025-12-12 via Nuitee