Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable accommodations
Cons:
Cleanliness issues
Missing amenities like fridge

Categories

Cleanliness
7.95
Some guests mentioned issues with cleanliness, particularly with bedding, hence a reduced score.
Service
9.35
Many guests praised the staff's friendliness and attentiveness, particularly highlighting positive interactions.
Location
9.15
The hotel is conveniently located near transport links, which was highlighted in multiple reviews.
Room Quality
8.65
Rooms are described as modern and comfortable, though some guests found them small.
Amenities
8.15
Good amenities such as breakfast and a comfortable setting, but some amenities like a fridge were noted as missing.
Value for Money
8.15
Given the prices in London, value for money was viewed as fair, though some found it still on the higher side.
Food and Beverage
8.65
Breakfast received positive remarks, and the on-site restaurant was appreciated.
Overall Experience
8.75
Overall, guests had a positive experience, highlighting comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:28

Property Description

Convenient Location
Luxurious Amenities
Multilingual Staff

Book your stay at Mercure London Earls Court for a memorable experience in the heart of London.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2038 reviews
Cleanliness: 7.95
Service: 9.35
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
H
Huw • solo_traveller • gb
9
Good value ,great staff!
Pros:

Staff were extreemly helpful , kind and proffesional.
Great location for my visits to Charing Cross hospital. Tube a short walk away .

Cons:

Room was a little too hot.

2026-05-16 • via Nuitee
P
Patricia • couple • gb
7
Clean hotel, close to tube stations, decent breakfast. Rooms are small for the price paid and location.
Pros:

Easy to find and clean.

Cons:

Rooms small for not being in central London. Recently refurbished but not high end finishing.

2026-05-16 • via Nuitee
J
Jessica • couple • fr
9
2026-05-15 • via Nuitee
D
Diana • couple • gb
9
Lovely property friendly helpful staff
Pros:

Suited our needs brilliantly and we thoroughly enjoyed our stay

Cons:

Clean helpful staff great location for us

2026-05-15 • via Nuitee
M
Manjola • couple • gb
10
2026-05-14 • via Nuitee
L
Leonetta • couple • gb
10
2026-05-14 • via Nuitee
F
Fanette • couple • gb
8
Pros:

Very clean, comfortable beds, nice shower and good location

Cons:

Nothing

2026-05-14 • via Nuitee
M
michael • solo_traveller • gb
9
2026-05-14 • via Nuitee
B
Beverley • couple • gb
9
It’s easy to access Central London.
Pros:

Good location and good value.

2026-05-13 • via Nuitee
K
Keith • solo_traveller • au
10
Top Choice
Pros:

Brilliant choice - , Clean, ezcellent breakfast , super convenient for ubers, underground, buses and 'Come Alive' show.,

Cons:

All good

2026-05-13 • via Nuitee
Çalışkan • couple • tr
6
Pros:

Temiz olmasını ve konumunu

Cons:

Odalar aşırı küçük valiz konacak yer yok ve odadaki klima sadece soğuk veriyor oda içerisinde aşırı üşüdük

2026-05-13 • via Nuitee
O
Oskar • couple • no
8
2026-05-13 • via Nuitee
J
Jonathan • couple • gb
8
2026-05-13 • via Nuitee
B
Bianca • solo_traveller • nl
8
2026-05-13 • via Nuitee
C
CARLO SATURNINO • solo_traveller • it
9
Pros:

Camera confortevole, materasso eccellente, colazione molto buona e molto varia. Posizione ottima

Cons:

Nulla

2026-05-12 • via Nuitee
S
Sahar • solo_traveller • pk
9
Overall gas a great stay at Mercury.
Pros:

The location was great, close to public transport, some really nice cafes and restaurants nearby as well (the coffee at Hoarder is excellent). Good value for money. Staff and housekeeping were lovely.

Cons:

The room was small and I had a large suitcase, but that is to be expected in London.

2026-05-12 • via Nuitee
A
Anthony • couple • au
8
2026-05-12 • via Nuitee
C
Connor • solo_traveller • gb
5
Good looking hotel but had a couple issues
Pros:

Hotel was clean and well looked after. The location was decent with easy access to a tube stations and plenty of buses. The breakfast in the morning was very good with plenty of selection and well stocked right up until the end of breakfast service.

Cons:

Has several issues trying to check in at the hotel. Had accidentally booked a deluxe twin room instead of the deluxe king room for our stay, which was completely my fault. I noticed this issue and contacted the hotel over a week before our stay to see if it could be changed, I was told that it wasn't a problem and that the change had been made. When we got to the hotel we checked in and went up to the 12th floor to our room which was still a twin room even though I was told it was changed. Apart from the twin beds it was a very nice room, it had large windows with a great view and even had a bottle of red wine on the desk. But as it was our 10th anniversary we didn't want to stay in twin beds, so we went down to the desk to see what happened.

At the desk we were told that they had no record of the request for the room change so I brought up the conversation to show them. One of the people at the desk told me I should have contacted them to make the change after I had already shown them the proof of conversation with the property. After all this we agreed to come back later when a king room would be available, I asked to make sure that it was going to be the same quality of room that we saw when going to the twin room. After coming back we were given our new key to the room which was now 4 floors lower, the room itself was much the same but the view wasn't nearly as good as it was lower and facing a different direction and there was no complimentary red wine in this room. There were other complementary drinks in the room which were appreciated though.

2026-05-12 • via Nuitee
S
Stephan • couple • nl
7
OK verblijf in Londen voor een paar dagen.
Pros:

Iets kleinere, maar goed ingerichte kamer. Slim bewegingslicht op badkamer. Uitstekend ontbijt

Cons:

Ietwat meer een zakenhotel en minder voor tourisme. Ligt best een stuk buiten het centrum, wel goed te bereizen. Lobby kan wel gezelliger.

2026-05-12 • via Nuitee
L
Luka • couple • hr
6
2026-05-11 • via Nuitee