HOTEL CARACOL ISLA MUJERES

Hotels
•
Independent
7.4 (6 reviews)
Av. Francisco I. Madero SN, 9981224335, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX
52-9981224335

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Facilities

Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Nice staff
Clean environment
Good hot water

Categories

Cleanliness
7.68
Positive sentiment about cleanliness with good hot water.
Service
8.15
Staff was nice.
Location
8.19
Standard quality for this hotel tier.
Room Quality
6.64
Standard quality for this hotel tier.
Amenities
7.17
Standard quality for this hotel tier.
Value for Money
7.13
Standard quality for this hotel tier.
Food and Beverage
7.18
Standard quality for this hotel tier.
Overall Experience
7.05
Overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Outdoor Pool and Complimentary Wi-Fi:
Indulge in the outdoor pool and stay connected with complimentary wireless internet access during your stay at HOTEL CARACOL ISLA MUJERES.

Cozy Guestrooms with Wi-Fi:
Relax in one of the 13 comfortable guestrooms equipped with complimentary wireless internet to ensure you stay connected throughout your visit.

Prime Location:
Situated in Centro - Supmza 001, a 5-minute walk from North Beach and the Isla Mujeres Ferry Terminal, HOTEL CARACOL ISLA MUJERES is conveniently located near many attractions and the Cancun Intl. Airport. Don't miss out on the opportunity to book your stay at this ideal location.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 6 reviews
Cleanliness: 7.68
Service: 8.15
Location: 8.19
Room Quality: 6.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.18
Overall Experience: 7.05
M
Michaela • partner
8
Pros:

Staff was nice. Clean and good hot water !

2025-09-17 • via Nuitee
I
Israel
10
Pros:

Un hotel muy lindo cómodo y te hace sentir excelente….

2025-06-20 • via Nuitee
E
Esperanza • partner
10
Pros:

Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres.

2025-06-07 • via Nuitee
T
Tammy • family
10
Pros:

Nice central hotel small and quiet.

2025-03-27 • via Nuitee
J
Jenifer
2
Pésima y terrible experiencia en este hotel.
Pros:

Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.

2025-02-04 • via Nuitee
D
Daniel
10
Pros:

Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.

2025-02-02 • via Nuitee